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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Breakfast and dinner served, American cuisine
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • Casey Jones Village
    ‪5 min drive‬
  • Union University
    ‪6 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Jackson

Hotel in Jackson with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a shower and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Jackson. During your stay, you'll be close to Old Hickory Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Pets welcome for a fee
Courtyard by Marriott Jackson offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 689 square feet (62 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Jackson. For a fee, parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 8.00 per person
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Stayed 1 night in Nov 2024

2/10 Terrible

Susan H

Travelled with family
Disliked: Staff & service
I arrived for my prepaid room, and the general manager, John Prescott, arrived at the unattended desk after about 15 minutes. Initially, he told me that he had not received my reservation, then he told me that he didn’t have a clean room for me. He told me that “they” only sent him 2 house cleaners that day. He sent me away with no solution. I spent $162.76 on a room that I wasn’t given.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Earlena

Liked: Amenities, property conditions & facilities
Nice Stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Stayed 2 nights in Oct 2024

6/10 Okay

Robyn

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Was asked at check in about location of room, said just quiet area of hotel. Did not happen. Went down to bar for light dinner and drink. One of the few sandwiches they had we selected, was then told they didn’t have one of the main ingredients for a nearly $16…They didn’t offer something to substitute on it, so I asked for extra bacon. When got back to the with the order, not only was there no turkey but no avacado either. So the blt had bacon and lettuce no tamato or the two ingredients I mentioned it was to include. After a $60 tab for two beers a drink salad and subpar sandwich it really left a bad impression.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon, Texarkana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and easy access. Saltwater pool is a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelbi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

8/10 Good

Jahnae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Payton

Stayed 3 nights in Sep 2024

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late. Billing issue but hopefully resolved.
Stayed 1 night in Sep 2024

6/10 Okay

Kaitlin

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Erin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, the room was very clean and comfortable but my shower had a serious leak and the glass covering over the bathroom light was hanging down and body wash in shower was empty. Definitely would stay again just minor inconveniences that can happen when traveling
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late. They had a bistro that we could order food and an area to walk the dog
Stayed 1 night in Jul 2024

6/10 Okay

Nastassia

Travelled with partner
The room remote would not hardly work and the wifi didn’t pick up.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room had a balcony and sofa.
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, amenities
The staff was what made the property enjoyable. Russell
Stayed 1 night in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July visit
Nice appearance. Due to the clutch with Microsoft ( this is what the manager said) the room card key system wasn’t working. So if we left our room they would go and open the door for us with a master key. The problem is that no compensation was offered. Not even a free breakfast. So that is a bit of a bummer.
Stayed 1 night in Jul 2024

4/10 Poor

Eileen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor.
No complimentary coffee or cookies at any time. $40 more extra fees tacked on which were not initially advertised. AND a parking fee! The extra queen size sofa would barely fit 1 child .
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024