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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
Coffee/tea maker
Lobby sitting area
Terrace/patio
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
2700 Jane St, Jacksonville, FL, 32225
  • Jacksonville Arboretum and Gardens
    ‪4 min drive‬
  • Regency Square Mall
    ‪5 min drive‬
  • Jacksonville University
    ‪6 min drive‬
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express and Suites Jacksonville East by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1004)
The price is €149
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Holiday Inn Express and Suites Jacksonville East by IHG

About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Jacksonville hotel in Arlington with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Accommodations all include kitchens. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road by IHG. During your stay, you'll be close to Jacksonville Cruise Terminal. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Jacksonville Cruise Terminal and 10 minutes from St. Johns Town Center
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road by IHG. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 258 out of 509 reviews
Rating 8 - Good. 158 out of 509 reviews
Rating 6 - Okay. 44 out of 509 reviews
Rating 4 - Poor. 19 out of 509 reviews
Rating 2 - Terrible. 30 out of 509 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Justice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option not too far from downtown
Overall a very good hotel. Everything was very clean and looked new. The staff is super friendly. Elena at the front desk is the best!
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena at the front desk was so friendly and helpful!
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Close to food shopping. Staff was very helpful and polite.
Stayed 14 nights in Sep 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Lenita

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

8/10 Good

edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so so helpful. They went the extra mile. Thank you miss Kelly
Stayed 4 nights in Aug 2024

10/10 Excellent

Ezzulddin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julian was so kind and helpful. Great staff experience overall. Room had everything we needed and it is within walking distance of a Publix and some restaurants.
Stayed 1 night in Aug 2024

4/10 Poor

Celia A

Travelled with partner
Disliked: Cleanliness, staff & service
They need to clean their room at least once during the week. We ask them to clean and the front desk guy said it’s not a holiday inn. I found that to be rude . They didn’t clean our room at all the whole stay. We stayed from Friday 9th until the 16. Their shampoo conditioner and body wash dispenser feel off the wall in the shower hit my husband in the leg. We informed the front desk lady she asked him if he needs a bandaid. The dispenser was never reinstalled .
Stayed 7 nights in Aug 2024

8/10 Good

Yoanny

Travelled with family
Liked: Staff & service, property conditions & facilities
Roomy, comfortable almost perfect
Room was spacious and the bed comfortable and the kitchenette was well equipped. Front desk were courteous and helpful even with the shift change. My only problem was that upon entering there was a stuffy smell in the room which I could not identify and took some time to acclimate. Don’t know if it was from the A/C or just musty environment.
Stayed 2 nights in Jun 2024

8/10 Good

IVONNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Broderick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Boderick C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jamel

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience here
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything thing was fair in the customer service area. But the room. Fantastic!
Stayed 3 nights in Jul 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2024