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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Exterior
Outdoor spa tub
Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Baptist Medical Center Jacksonville
    15 min walk
  • Museum of Science and History
    16 min walk
  • Florida Theatre
    3 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King | Premium bedding, down duvets, in-room safe, laptop workspace

Presidential Suite, 1 King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

  • Sleeps 2
  • 1 King Bed

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for 1 room
includes taxes & fees
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About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Jacksonville hotel in Southside with fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site.
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Downtown Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • 14 minutes by car from St. Johns Town Center and 6 minutes from EverBank Stadium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square metres) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

For a fee, guests can enjoy breakfast daily.
Hilton Garden Inn Jacksonville Downtown Southbank has a restaurant serving breakfast and dinner.
Bar 1201 – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 1201
  • Garden Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 58 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

charles

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sondrica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MENNO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms that were very nice, beds were comfortable and the pool was great. Hotel is very close to MOSH museum and the Riverwalk which is perfect for evening activities. We would definitely stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and nice, but be aware that you have to pay $20 a day to park and breakfast that is very continental, is $14.95.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff friendly. We stayed and attended a concert at daily’s place which was less than 10 minute drive which was very convenient.
Stayed 1 night in Aug 2024

6/10 Okay

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing especially the lady at the front deck who checked me in she was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Liked: Amenities
Very good
Stayed 1 night in Aug 2024

8/10 Good

Darrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was extremely nice, but the property is under renovations, and the name of the property is a little deceiving making you think the property is on the water when it’s just a picture of the hotel with a little pond in front of it.
Stayed 2 nights in Aug 2024

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Fire alarm when off at 5:15am 😡😡
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction going on at the property
Stayed 1 night in Aug 2024

10/10 Excellent

Ena, Hoquiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Construction but was well managed
Stayed 1 night in Aug 2024

8/10 Good

Aaron Netzahualcoyotl, MIRAMAR

Liked: Cleanliness, staff & service
Under remodeling was not announced
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and location for tourism in Jacksonville.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Thanks
Excellent room and service
Stayed 1 night in Jul 2024

10/10 Excellent

LadruNica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was nice and clean, i enjoyed the keyless room key connected to my phone
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate, affordable and close proximity to Baptist Medical Center.
Stayed 1 night in Jul 2024

4/10 Poor

Cita

Stayed 1 night in Jun 2024

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction was going on. Parking was expensive and inconvenient. Rooms were old and uncomfortable.
Stayed 2 nights in Jun 2024