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Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Restaurant
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • Regency Square Mall
    3 min drive
  • Jacksonville Arboretum and Gardens
    3 min drive
  • Florida State College - South Campus
    5 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    3 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Jacksonville East Regency Square

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is €146
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn Jacksonville East Regency Square

About this property

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Jacksonville hotel in Arlington with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and concierge services are on-site.
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offers 101 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Regency Square Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 7 minutes by car from St. Johns Town Center and 13 minutes from Mayo Clinic Florida
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet. Room was damp and smelled. Hotel needs updating and remodeling. Air conditioner was old and inefficient.
Stayed 1 night in Sep 2024

10/10 Excellent

Manekia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was everything it was big and had a lot of space.
Stayed 1 night in Sep 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
People next door to our room smoking pot and th smell came into our room staff from front desk came up to our room he could smell it as well he never offer us a another room the next morning my husband asked for another room we got moved but to a room that was handicapped
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. I would definitely go back in the future
Stayed 1 night in Sep 2024

10/10 Excellent

SHINJI, North Bethesda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 1 night in Aug 2024

10/10 Excellent

RONNIE

Business traveller
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked our room I advised that there would be 2 young children.. ages 3 and 4. When we arrived we were assigned a room on the 2nd floor. We have 2 grandsons. Yes boys. Boys are loud and active especially after a 3.5 hour ride. Within an hour of being in our room we received a visit from the manager stating that if the boys did not settle down we would be asked to leave. (We were booked for 2 nights) .we decided to take the boys to the pool to let them use up some t Of their energy. Only to find the pool was closed until further notice. The next day we go to the monster jam and return to our room to find out door open. . I call down to the manager and am told that it must have been the cleaning crew and they would check the cameras and let me know. Never heard from the front desk again. We look around and do not see anything missing. Later in the day we see people in the pool and decide to take the boys down to swim only to find the pool was covered.in debris and leaves. They opened the pool but did not clean it. My husband decides to use the skimmer that is located poolside to try and clean the pool so the boys may swim. It was just a ridiculous mess. The entire stay was unbelievable.
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario at the front desk was very friendly. I came in town just for one night and the quietness and cleanliness will have me stay here again should I come back to the area. Thank you.
Stayed 1 night in Aug 2024

2/10 Terrible

LATRISE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out of service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay on this proerty. Slept like a baby for the first time in a long time. My fiancé is a jacksonville native and this is the only hotel he feels comfortable with me staying in when we visit.-Mrs.Paynter
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! The breakfast was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Paquina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Braian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Starish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This Holiday Inn is absolutely spectacular. The area is quiet and it is easy access to the area of Jacksonville I visit.
Stayed 3 nights in Aug 2024

8/10 Good

Leesa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting location....
Stayed 4 nights in Jul 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Disliked: Cleanliness
We paid for 2 nights and only staid 1.
Stayed 2 nights in Aug 2024

4/10 Poor

Jalen

Travelled with partner
Liked: Staff & service
They didn’t have enough wash clothes and they never cleaned the room I was a nice and quiet location
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024