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Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jacksonville Downtown-Southbank

Exterior
Exterior
Lobby
Breakfast and dinner served, American cuisine
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • EverBank Stadium
    ‪6 min drive‬
  • Daily's Place
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds

Full-sized fridge, microwave, stovetop, dishwasher

2 Bedroom Suite, 2 King Beds

  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Hearing Accessible

  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Balcony

32-inch LCD TV with premium TV channels, TV, DVD player

2 Bedroom Suite, 2 King Beds, Balcony

  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1349)
The price is €159
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Southbank Hotel by Marriott Jacksonville Riverwalk

About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, Access to hot tub, self parking and conference space are on-site.
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with MP3 docking stations and DVD players. This accommodation has separate sitting areas and is furnished with double sofa beds. LCD televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Jacksonville Downtown-Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at American Grill
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and 13 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 818 square feet (76 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Jacksonville Downtown-Southbank also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
American Grill – This bar specialises in American cuisine and serves breakfast and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 818 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 664 reviews
Rating 8 - Good. 163 out of 664 reviews
Rating 6 - Okay. 66 out of 664 reviews
Rating 4 - Poor. 36 out of 664 reviews
Rating 2 - Terrible. 27 out of 664 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was peaceful and clean for my friend and I during I stay for the Jhene Aiko concert. The bathroom was clean and spacious and very comfortable similar to an air bnb. It did not feel like a hotel it felt like home.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonmi

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with family
Clean, easy check in, and friendly staff.
Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MARSHALL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOw!!!
Great accommodations. Really took care of us. Big rooms. Clean. Great breakfast. Shuttle to events
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall happy
For the breakfast would like to see more meat other than turkey sausage and sausage. When you do egg paddy’s have stuff to make breakfast sandwiches. We never saw room service to take out garbage and leave new towels.
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager bet, was extremely hospitable and helpful during our stay. The breakfast was rather disappointing and our room was not made up, but overall we enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Wendy, Palm Beach Gardens

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasant. Property located in convenient location to EverBank stadium and the transportation was a pleasant surprise. Could be cleaner for sure and a bit dated, but the bed and pillows are comfortable. We would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Great hotel
Great hotel on the south side on Jacksonville with parking. Clean and comfortable but pool is in a weird spot. I would definitely stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Jujuana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the shower curtain in my bedroom it was not clean and a foul odor was comn from it also the bottom fridge wasn't working at all only the freezer worked
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay for attending a football game.
Stayed 3 nights in Oct 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

HEMANTH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites, clean, and a good breakfast offered. Enjoyed our stay and would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Business traveller
Disliked: Property conditions & facilities
It was for one night so I put up with it but breakfast wasn’t great old tiered fitting and sullen staff. One woman was asleep with her head on the desk at 9,00pm when I went up to my room !!
Stayed 1 night in Oct 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We booked this hotel because of it's proximity to the venue we were going to that night. The front desk staff was great. My only comment / complaint is the limitation of the continental breakfast. I don't eat meat and there was only protein options with meat. There were bagels and muffins, but I was looking for something with protein like plain eggs. Nor was there decaf coffee which I can only drink. I will say the kitchen attendant (reluctantly) went to their sister hotel that was connected and retrieved both scrambled eggs (which were not great) and a really good cup of decaf coffee. I was unable to get a refill on the coffee as the attendant seemed annoyed he had to get me the other items previously so I refrained from imposing again. But over all, I would stay there should we be in the Jacksonville area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to drive to restaurants and music venue. Not walkable to them. Hotel room is excellent…clean, spacious…would stay again. Not impressed with Continental breakfast…limited selections.
Stayed 1 night in Oct 2024

8/10 Good

Monique Helen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My family and I had a great time there. The hotel was very good, breakfast was also good, the regular things you see but it felt better quality. The only thing I did not like was the fact that we stayed 3 nights and my bedroom was not cleaned once. When I asked they said it was not on the list and they had too many check outs to clean (not my problem).
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024