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"We had an enjoyable stay but found the staff unhelpfull. " More

By Fluff on Fri 19 Apr 2013

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Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Fireplace

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Residence Inn by Marriott Jacksonville Airport, you'll be within walking distance of River City Market Place. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts and a 24-hour gym
  • 13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
  • Free airport and local-area shuttle service
  • Pets welcome for a fee

Residence Inn by Marriott Jacksonville Airport ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Residence Inn by Marriott Jacksonville Airport

Everyone (1) Couples (2)
3 out of 5

Nice hotel bad service

We had an enjoyable stay but found the staff unhelpfull.

Posted by on 19 Apr 2013

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2 out of 5

Friendly but unhelpful.

Having stayed at the marriot for 2 weeks, it was too long. Suitable for one or two nights only. The staff were friendly once you don,t have a request. After a week I asked could I have a brighter room, not bigger or anything as we had to put the lights on every time we entered the room, but it appears booking with e-bookers they wouldn't,t entertain it. There was very little outdoor furniture, no sun loungers etc. our overall stay was ok.

Posted by on 10 Apr 2013

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3 out of 5
The booked and prepaid room was not available, was upgraded, but the room could have been cleaner.

Posted by on 16 Apr 2019

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About the Residence Inn by Marriott Jacksonville Airport

Location 1310 Airport Rd, Jacksonville, FL 32218

Property Features

Residence Inn by Marriott Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. The business-friendly Residence Inn by Marriott Jacksonville Airport also features barbecue grills, a garden, and a picnic area. An area shuttle within 2 mi and A roundtrip airport shuttle (available on request) are free. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 2 mi
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Jacksonville Airport offers 78 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Sitting area
  • Deep-soaking bath
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Jacksonville Airport
  • Residence Inn Marriott Hotel Jacksonville Airport
  • Residence Inn Marriott Jacksonville Airport
  • Residence Inn Marriott Jacksonville Airport Hotel
  • Residence Inn Marriott Jacksonville Airport
  • By Marriott Jacksonville
  • Residence Inn by Marriott Jacksonville Airport Hotel
  • Hotel Residence Inn by Marriott Jacksonville Airport
  • Residence Inn by Marriott Jacksonville Airport Jacksonville
  • Residence Inn Marriott Hotel
  • Residence Inn Marriott
  • Marriott Jacksonville Airport
  • Residence Inn by Marriott Jacksonville Airport Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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