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Ascott Jakarta

4.5 star property

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Photo gallery for Ascott Jakarta

Outdoor pool, pool loungers
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Concierge desk
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Washer
  • Spa
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

Map
Jalan Kebon Kacang Raya No 2, Jakarta, Jakarta, 10230
  • Grand Indonesia
    ‪1 min walk‬
  • Thamrin City Shopping Mall
    ‪3 min walk‬
  • Bundaran HI
    ‪6 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Premier Room, 1 Bedroom

  • 80 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premium bedding, in-room safe, desk, blackout curtains

Premier Studio

  • 59 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Premier Room, 3 Bedrooms

  • 166 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds and 2 Single Beds

View all photos for Premier Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Bedrooms

  • 141 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Bedrooms

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2-Bedroom Executive

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Executive

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Studio Premier

Premium bedding, in-room safe, desk, blackout curtains

Studio Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Premier

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3-Bedroom Premier

Premium bedding, in-room safe, desk, blackout curtains

3-Bedroom Premier

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 1-Bedroom Premier

Premium bedding, in-room safe, desk, blackout curtains

1-Bedroom Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Executive

Premium bedding, in-room safe, desk, blackout curtains

1-Bedroom Executive

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

PARKROYAL Serviced Suites Jakarta

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (48)
The price is €162
for 1 room
includes taxes & fees
3 Apr - 4 Apr
PARKROYAL Serviced Suites Jakarta

About this property

Ascott Jakarta

Luxury aparthotel with full-service spa and fitness centre
A full-service spa, an outdoor pool and a fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, spa services and a children's pool. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and an LED TV with cable channels. Conveniences include a dining area and an electric kettle, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
Ascott Jakarta offers 202 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, AME SPA. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Ascott Jakarta. During your stay, you're just a quick walk from Grand Indonesia. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This luxury aparthotel has 202 apartments over 23 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Indonesia and 3 minutes on foot from Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Ascott Jakarta offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a fitness centre, and spa services are also featured at the luxury Ascott Jakarta. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Jakarta aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Pool/Spa

  • Full-service spa
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: IDR 177,600 for adults and IDR 88,800 for children
  • Dining table
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 42-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • One pet total
  • Fee: IDR 1,500,000 per pet per night
  • Deposit: IDR 1,500,000 per stay

Suitability/Accessibility

  • Lift (201 centimetre wide door)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle parking
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Shopping
  • Yoga classes
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 100% renewable energy
  • 2 buildings
  • 202 units
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Bicycle parking
  • Bicycle storage
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable coffee/tea filters
  • Reusable cups
  • Solar energy
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: IDR 1500000 per pet, per night, plus a deposit of IDR 1500000 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 177600 for adults and from IDR 88800 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1500000 per stay
  • Pet fee: IDR 1500000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Ascott Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ascott Hotel Jakarta
Ascott Jakarta
Jakarta Ascott
Ascott Jakarta Hotel Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Hotel
Ascott Jakarta Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Aparthotel Jakarta

Ascott Jakarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 526 reviews
Rating 8 - Good. 185 out of 526 reviews
Rating 6 - Okay. 54 out of 526 reviews
Rating 4 - Poor. 12 out of 526 reviews
Rating 2 - Terrible. 10 out of 526 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anati

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and accommodating. Very near to shopping malls. Room was comfy and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Great property if you want anything and everything to be walking distance such as the grand mall or pther places such as clubs and bars
Stayed 1 night in Nov 2024

10/10 Excellent

Hardik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good, big room with good amenities. Hotel close to two big malls within walking distance - plenty of local shopping experience. Good buffet breakfast at the hotel with enough vegetarian options. Hotel lobby also unique compared to other hotels. Only downside was the dryer in the hotel room was bad. Did a mistake of washing clothes in the inbuilt washer/dryer in room and it took more than 5 hours to dry the clothes(even then not dry fully) and in the process it actually damaged the clothes.
Stayed 1 night in Nov 2024

10/10 Excellent

Fazia Mozmeen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place!! Good staff!! Good breakfast options. Handy location for shopping.
Stayed 8 nights in Sep 2024

10/10 Excellent

Mohamed Ridza Bin

Liked: Cleanliness, property conditions & facilities
Convenient to walk from one shopping centre to another
Stayed 4 nights in Aug 2024

10/10 Excellent

Nor Azhar

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, room comfort
UN SÉJOUR EXTRAORDINAIRE !!!
Chambre grande comme un appartement très bien équipée, le staff de l’hôtel était souriant, aimable, professionnel en permanence, l’hôtel était à proximité de tout à pied. Je n’ai pas du tout aimé la ville de Jakarta et ça faisait donc du bien d’être dans ce sublime hôtel dans cette ville horrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nusa Kelana

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Excellent hotel, which is very close to some of Jakarta’s largest malls. Unfortunately, the main pool was out of use and undergoing renovation which was not shared prior to booking and checking in. Had I known this, I would have booked an alternative hotel within the same price range.
Stayed 3 nights in Jul 2024

10/10 Excellent

Baniyas

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Gunalan, Ann Arbor

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Pg Hjh Rohaniah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were comfortable and spacious. The facilities were excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert Norman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly helpful and polite. The Spa massage was fantastic. The apartment itself had everything we needed, best apartment we’ve ever stayed in.
Stayed 8 nights in Jun 2024

8/10 Good

Mayumi, Shoreline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant for breakfast was very small for the size of hotel and overpriced. There were only three check-in desks and inefficient.
Stayed 2 nights in Jul 2024

8/10 Good

Khairil

Travelled with group
Liked: Cleanliness, room comfort
Great location. Great staff.
Can't beat the location. Central Jakarta with easy access to Grand Indonesia and close to Plaza Indonesia. Staff hospitality and service was amazing as usual. It's our 3rd stay here and although the rooms are a bit dated, they are big, clean and comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Monita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Strategic location and closeby the shopping center.
Stayed 3 nights in May 2024

10/10 Excellent

GOEKHAN

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good appartments and location. one of the best value in area
Stayed 1 night in May 2024

4/10 Poor

Romeo

Liked: Cleanliness
Disliked: Room comfort
My stay was a short 2 nights and it’s unfortunate that they were doing maintenance on the boiler so there’s no hot water at the time I need to shower…
Stayed 2 nights in May 2024

10/10 Excellent

sue

Stayed 2 nights in May 2024

10/10 Excellent

Lee Meng

Stayed 3 nights in Apr 2024

10/10 Excellent

Lina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, centrally located and right next to awesome shopping options.
Stayed 2 nights in Apr 2024

4/10 Poor

SALEH

Stayed 1 night in Apr 2024