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4.3 out of 5

"Splendid location The attention paid to design details is by far bigger than the comfort. So, the shower a total mess, to small. Bathroom after sho ... " More

By a verified traveller on Sat 08 Oct 2016

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Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite (Conjoined Beds)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite (Mamilla (Conjoined Beds))

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mamilla Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Residence Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mamilla Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Mount Herzl. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, aromatherapy or massages at Akasha Wellbeing Center
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and fitness classes
  • Within a 15-minute walk of Jaffa Gate and Church of the Holy Sepulchre

Mamilla Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mamilla Hotel

Everyone (2) Couples (1)
3 out of 5

Designer Hotel. Too many gadgets.

Splendid location The attention paid to design details is by far bigger than the comfort. So, the shower a total mess, to small. Bathroom after showering turns into a 'swimming pool'. Wrong lighting. Closet unpratical, hard to use. So is the 'safe deposit box. A lot of electrical and IT features --- but no chair to sit in front of a tablet, PC, etc. Roof top restaurant. Arrogant unaccommodating. Very bad experience. We would never recommend that hotel to friends.

Posted by , from Switzerland on 8 Oct 2016

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Comment from Hotel Management

13 Nov 2016 by Emanuel

Dear Elaso, Thank you for your review. It is good to know that you have partly enjoyed your stay. We regret, however, that you felt certain aspects did not meet with your expectations. Please be assured that your comments will be passed on to the relevant managers with a view to improving in the areas you mention. Once again, we thank you for your input, and please do not hesitate to contact me personally so I can make sure that you have the best experience possible on your next visit. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations & Delegations

5 out of 5

Tolles und sehr zentrales Hotel

Sehr zentrale Lage Tolles Frühstück Schönes Hotel Tolle Dachterrasse mit Blick über Jerusalem

Posted by on 10 Mar 2017

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Comment from Hotel Management

2 Apr 2017 by Emanuel Shapira Rabbanian

Dear Guest, Thank you for your nice review of your recent stay at the Mamilla Hotel. We are delighted to hear that you had a very pleasant experience, and we would be equally delighted to offer our best service to you in your forthcoming stays with us. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations & Delegations

5 out of 5

Franchement super

Quand on paie un certain prix il y a forcément une attente et là on n'a pas été déçu du tout. Accueil très sympathique, Personnel au petit soin, chambre très propre, confortable et agréable. Petit déjeuner tellement copieux qu'il est même possible de prendre du poids juste en regardant le buffet. Voila, quoi dire de plus à part, n'hésitez pas.

Posted by on 13 Mar 2015

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Property Features

Mamilla Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Mamilla Hotel. Parking is available for a fee. This 5-star Jerusalem hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mamilla Hotel offers 194 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Rooftop Restaurant – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

The Winery – On-site wine bar. Open selected days.

Happy Fish – This restaurant specialises in Mediterranean cuisine. Open daily.

Dining Room – This restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Segway rental/tour nearby

Spa Services

Akasha Wellbeing Center has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cash or credit card deposit required
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ILS 140 for adults and from ILS 140 for children
  • Self-parking fee: ILS 50 per day
  • Valet parking fee: ILS 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mamilla
  • Mamilla
  • Mamilla Hotel Leading Hotels World Jerusalem
  • Mamilla Hotel Jerusalem
  • Mamilla Jerusalem
  • Mamilla Hotel Leading Hotels World
  • Mamilla Leading Hotels World Jerusalem
  • Mamilla Leading Hotels World
  • Mamilla Hotel Hotel
  • Mamilla Hotel Jerusalem
  • Mamilla Hotel Hotel Jerusalem
  • Mamilla Hotel The Leading Hotels of The World

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Mamilla Hotel is listed in the 2010 Condé Nast Traveller Hot List.

National Rating

This property has received its official star rating from Israel Ministry of Tourism.

  • Country specific national/official rating Israel Ministry of Tourism
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