Candlewood Suites Jonesboro, an IHG Hotel

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Dates

December 2024

January 2025

In-room safe, desk, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Pet-friendly

Laundry

24/7 front desk

Kitchen

Air conditioning

Explore the area

2906 Kazi St, Jonesboro, AR, 72401

Arkansas Continued Care Hospital
7 min walk
The Mall at Turtle Creek
2 min drive
Arkansas State University
3 min drive
Jonesboro, AR (JBR-Jonesboro Municipal)
10 min drive

Room options

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

Studio Suite

Sleeps 2
1 Queen Bed

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Jonesboro with fitness centre and 24-hour front desk

Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and Gas grills. Weekly housekeeping is available.

Candlewood Suites Jonesboro, an IHG Hotel offers 74 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

During your stay at Candlewood Suites Jonesboro, an IHG Hotel, you're just a quick walk from Arkansas Continued Care Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.

Free WiFi
Free self-parking
Amenities include a front desk safe, a business centre and laundry facilities
On-site recreation includes a gym
7 minutes on foot from Arkansas Continued Care Hospital and a 2-minute drive from The Mall at Turtle Creek
Dogs welcome for a fee

Public spaces have free WiFi. There's an onsite business centre. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Jonesboro, an IHG Hotel. Self parking is free.

This Jonesboro hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Family friendly

DVD player
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Business services

Business centre

Outdoors

Barbecue grill
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

4 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided

Entertainment

DVD player
Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Hob
Kitchenette
Microwave
Paper towels
Refrigerator
Toaster

Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per pet (varies based on length of stay)
Only dogs are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Jonesboro

Candlewood Suites Jonesboro

Candlewood Suites Jonesboro Hotel

Candlewood Suites Jonesboro, an IHG Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Karen

2 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with pets

17 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.

Stayed 1 night in Apr 2024

4/10 Poor

Chris

Travelled with family

14 Apr 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to sleep and be warm.

Stayed 3 nights in Jan 2024

8/10 Good

David

Travelled with family

7 Nov 2023

Liked: Staff & service

Under renovation. Didn't know until there.

Stayed 1 night in Nov 2023

10/10 Excellent

Andy

2 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

great staff

Stayed 2 nights in Oct 2023

2/10 Terrible

Christina

Travelled with family

23 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.

Stayed 1 night in Sep 2023

2/10 Terrible

Sheron

Travelled with family, Business traveller, Travelled with pets

30 Aug 2023

Disliked: Amenities

We did not stay! Horrible property and surroundings.

Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Travelled with family

3 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.

Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Travelled with family

23 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful

Stayed 1 night in Jul 2023

10/10 Excellent

Larry

20 Jul 2023

Stayed 1 night in Jul 2023

2/10 Terrible

James

10 Jul 2023

Disliked: Cleanliness, property conditions & facilities

For the amount of money I paid it was not a good. I will never stay there again

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Business traveller

30 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Business traveller

29 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!

Stayed 1 night in Jun 2023

2/10 Terrible

patty

28 Jun 2023

Stayed 1 night in Jun 2023

4/10 Poor

Lisa

Travelled with pets

28 Jun 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!

Stayed 1 night in Jun 2023

4/10 Poor

Terry

18 May 2023

Stayed 1 night in May 2023

6/10 Okay

Jana

9 May 2023

Stayed 2 nights in May 2023

6/10 Okay

Justin

Business traveller

21 Apr 2023

Liked: Staff & service

Disliked: Cleanliness, amenities

Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty

Stayed 1 night in Apr 2023

2/10 Terrible

Jacquelyn

11 Apr 2023

Stayed 1 night in Apr 2023

2/10 Terrible

Joey

Travelled with family

13 Feb 2023

Disliked: Cleanliness, property conditions & facilities

Room had musty or smoky smell, as well as the hallways, the entrance reeked of cigarette smoke, I booked a queen suite and they gave me a regular room with two double beds, not what i booked, and had no other rooms available. Only one luggage dolly for the entire hotel. Needless to say we left and booked at another hotel, will not be booking with candelwood again.

Stayed 2 nights in Feb 2023

10/10 Excellent

Sandra

Travelled with family

17 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As soon as we got to our room, we realized we need a big comfy chair for my elderly mother. I called the desk and the easiest way was to change rooms. The had us all set up in the me room in less than 15 minutes. I appreciate them so much. My mother is very comfortable right now.

Stayed 1 night in Jan 2023

2/10 Terrible

Jennifer

Business traveller, Travelled with group

29 Aug 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We were not able to stay at this hotel. The first room was dirty and clearly had not been cleaned. The second room had stains on the sheets. The front desk staff was helpful and understanding. They refunded our money with no issue.

Stayed 1 night in Aug 2022

10/10 Excellent

Signe

20 Aug 2022

Liked: Cleanliness, staff & service, room comfort

USABLE BUT BROKEN!!!!!!!

The folks there was sweet but the room we were in was clean but a few items were broken. The hanging area in closet was broke and the shower caddy that holds the shampoo and other stuff was broken!!!! Even though things was broken they were still usable!!!!!!!

Stayed 1 night in Aug 2022