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Best Western Plus Kansas City Airport-KCI East

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Kansas City Airport-KCI East

Exterior
Lobby
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, desk, blackout curtains
Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • KCI Expo Center
    ‪17 min walk‬
  • Tiffany Greens Golf Course
    ‪5 min drive‬
  • Zona Rosa Shopping Mall
    ‪7 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Garden Kansas City Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (2202)
The price is €109
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Wyndham Garden Kansas City Airport

About this property

Best Western Plus Kansas City Airport-KCI East

Hotel with free breakfast, near KCI Expo Center
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Plus Kansas City Airport-KCI East gets high marks from our customers. During your stay, you'll be within walking distance of KCI Expo Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from KCI Expo Center and 5 minutes from Tiffany Greens Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. The business-friendly Best Western Plus Kansas City Airport-KCI East also features a vending machine, coffee/tea in common area, and laundry facilities. A roundtrip airport shuttle is free during limited hours. Limited free parking is available on a first-come, first-served basis.

This Kansas City hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.
Bistro – On-site bistro. Guests can enjoy drinks at the bar.

Languages

English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Kansas City Airport-KCI East offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Desirae

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Amer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor in the room was not flat, hence the bed was low from the head and high from legs side. It was a bad night !
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is above and beyond!
The staff at this Best Western in Kansas City went ABOVE AND BEYOND to help me. I used their park and fly service to get from the hotel to the airport. My plane got delayed and then canceled, and they made four trips to take me to the airport, pick me up, take me back, and pick me up again. On the 4th trip, they asked if I had eaten any nutritious food. I said no, not since breakfast when they had picked me up from the airport the first time after having dropped me off the first time, and they made me a cheeseburger and would not accept payment for it from me, they wanted to do that to brighten my day. The fact that they cared so much spoke volumes! Their customer service will make you feel like you are the most important person in the world. The hotel was clean, the bed was comfortable, and the breakfast was good quality. As a middle aged female traveling by herself I felt extremely safe the entire time. I can’t thank them enough for their hospitality, and their kindness on a bad day. They made it a lot more better to handle! Anytime I’m in the KC area and need a hotel, I’m choosing this one everytime!
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Staff & service, amenities
Not happy wanted to eat they said it was open until 10 went down at 845 already closed
Stayed 1 night in Dec 2024

10/10 Excellent

Terry, Ruskin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Charmain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Joshua, Baytown

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is no way I could ever recommend this property. We had two rooms and both of them were gross. One smelled like urine in the bathroom and there were bug carcasses everywhere on the floor of the bathroom under the vanity. The table tops had soiled soda in both rooms (or something sticky) and the vinyl headboards were disgusting. Walls were dirty in places and the light switchs were also dirty. The TV’s were old and outdated. In one of the rooms, the fitted sheet was upside down. Cobwebs in the corners of ceilings and the areas around the AC as well as behind nightstands were gross with trash and bug carcasses. This property needs some serious deep cleaning on the rooms and updating, for the prices they charge for the rooms. Im not sure I can ever stay at another Best Western property if this is indicative of what the brand offers.
Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a good breakfast. The room and bathroom is very clean.
Stayed 14 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Amenities
It was clean and friendly, I would stay there again
Stayed 1 night in Dec 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Management tried to make me pay again for my stay because I checked in to late.
Stayed 1 night in Oct 2024

8/10 Good

Moses

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, clean, and comfortable. I will go back.
Stayed 1 night in Nov 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jenny

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Older property
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and easy access! Great breakfast area that was well staffed. My only complaint was the window let traffic noise in and I sleep extremely light. Great choice for a quick stay
Stayed 1 night in Nov 2024