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Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
1931 Prairie Crossing Parallel, Kansas City, KS, 66111
  • Village West
    1 min walk
  • Legends Outlets Kansas City
    8 min walk
  • Children's Mercy Park
    11 min walk
  • Kansas City, MO (MCI-Kansas City Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Hair dryer, towels

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

Hotel with free breakfast, a short walk to Legends Outlets Kansas City
This hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Kansas City - at the Legends, an IHG Hotel offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Kansas City - at the Legends, an IHG Hotel. During your stay, you're just a quick walk from Legends Outlets Kansas City. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Legends Outlets Kansas City and a 5-minute drive from Kansas Speedway
Holiday Inn Express Kansas City - at the Legends, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Kansas City - at the Legends, an IHG Hotel. Free self parking is available.

Guests are served a free buffet breakfast.

Languages

Arabic, English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night (for guests aged under 21 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Village West
Holiday Inn Express Village West
Holiday Inn Express Kansas City Village West Hotel
Holiday Inn Express Kansas City Village West
Holiday Inn Express Kansas City at the Legends
Holiday Inn Express Kansas City at the Legends an IHG Hotel
"Holiday Inn Express Kansas City at the Legends an IHG Hotel"

Holiday Inn Express Kansas City - at the Legends, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 116 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was no drain plug for the bathtub. The water pressure was the lowest I've ever felt. There was a strong chemical smell, especially in the halls and by the elevator. I'm assuming it's from work being done in the hotel. Could literally see clouds of chemicals. Did not have enough towels for the number of people staying in the room. Positives: Breakfast was great and better than expected. Very friendly and helpful workers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
BE CAREFUL WHEN BOOKING WITH EXPEDIA/HOTELS.COM
Room that we got was NOT what I reserved! I used Expedia/Hotels.com Rewards to book a one-night King bed, but what we got was 2 queen beds and a sleeper sofa. The attendant who checked us in first claimed that the room was what we requested (it was not), then, after talking to her boss on the phone, said that all king beds were booked to other people. When we asked about compensation, they said that because we booked through Expedia/Hotels.com, Holiday Inn Express couldn't do anything about it. NOT HAPPY their customer service. In the room, one dresser drawer would not stay closed, and the window blind would not go all the way down. All that being said, the room was clean and relatively comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Delgermaa

Stayed 1 night in Aug 2024

4/10 Poor

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no window covering in my room. I didn’t notice until I came back to my room at midnight a light was shining through my window and people were looking right in it. I had to use a sheet to cover the window.
Stayed 1 night in Aug 2024

10/10 Excellent

Kylie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
The hallways were very unclean. The carpet in the rooms were sticky.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the room hotel staff breakfast I will stayed there for sure next time I come back
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, pretty good. Hallways had an odor of a green botanical substance.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staffs!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Christina

Travelled with family
Called me 23 minutes before check in to tell me they gave my rooms away. We booked them a month early and they jacked the price up and gave out rooms to someone who booked long after I did. They ruined my kids event that we planned out so meticulously so that nothing bad would happen. We ended up missing most of our event because the nearest accommodation we could find with only 20 minutes notice was over 40 minutes away. Thanks for ruining our trip for your greed.
Stayed 1 night in Aug 2024

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area convenient to KC Sporting Park and casino.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jul 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
needs to be updated, floors need to be removed and replaced. Overall the hotel seems a bit dated.
Stayed 6 nights in Jul 2024

8/10 Good

Regina

Travelled with family
Liked: Cleanliness
The hotel is in the process of some renovations. The hotel was clean but a bit outdated in areas. Breakfast was good. Nice selection of items to choose from. Pool was closed the first 2 days we stayed for cleaning which was disappointing. Elevator was a bit concerning. Only one and it shimmied as it was lowering and shuttering when rising. I heard someone at the front desk say the hotel was under new management. Centrally located to just about everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very user friendly, very helpful and nice staff!! Very clean. The breakfast was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

james, Rock Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service
Going to start away from Holiday Inn for a bit
The sink and the tub were clogged. We had to ask for trash to be removed and removed it ourselves one day. Had to ask for towels. Not once were our beds even made, no sheets changed. The renovations are causing a mess, we believe our room had just been done and there was glue on our floor, so it was sticky. There was GUM ON OUR REMOTE CONTROL. So gross, not sure if anyone cleaned the room before we got there.
Stayed 4 nights in Jul 2024

8/10 Good

James, Jewell

Travelled with family
Liked: Staff & service, amenities
We have stayed here before. Not bad but the facility is getting tired. They gave us a room that seemed to have freshly cleaned carpet. The carpets seemed damp and the room was very humid me
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Shayne

Stayed 1 night in Jul 2024