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pentahotel Kassel

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January 2025

Photo gallery for pentahotel Kassel

Lobby
penta Plus Room | Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Bertha-von-Suttner Strasse 15, Kassel, HE, 34131
  • Wilhelmshoehe Park
    14 min walk
  • Kassel Congress Center
    18 min walk
  • Schloss Wilhelmshoehe
    4 min drive
  • Kassel (KSF-Calden)
    27 min drive

Room options

View all photos for penta Single Room

penta Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for penta Standard Room

penta Standard Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for penta Plus Room

penta Plus Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Plus Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

Similar properties

Exterior

IntercityHotel Kassel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (508)
The price is €84
for 1 night
includes taxes & fees
7 Dec - 8 Dec
IntercityHotel Kassel

About this property

pentahotel Kassel

Family-friendly Kassel hotel in Bad Wilhelmshoehe with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Pentahotel Kassel offers 137 accommodations with a safe and free newspapers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at pentahotel Kassel, you'll be within walking distance of Wilhelmshoehe Park. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by foot from Wilhelmshoehe Park and a 4-minute drive from Neue Galerie
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly pentahotel Kassel.

This Kassel hotel is smoke free.

The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge – On-site bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • pentalounge
  • pentalounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (98 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11.5 for children
  • Nearby parking fee: EUR 15 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

pentahotel Hotel Kassel
pentahotel Kassel
Kassel Penta Hotel
pentahotel Kassel Hotel
pentahotel Hotel
pentahotel Kassel Hotel
pentahotel Kassel Kassel
pentahotel Kassel Hotel Kassel

pentahotel Kassel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 635 reviews" "
Rating 8 - Good. 296 out of 635 reviews" "
Rating 6 - Okay. 117 out of 635 reviews" "
Rating 4 - Poor. 51 out of 635 reviews" "
Rating 2 - Terrible. 14 out of 635 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hui-i

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. The staff were all very friendly, proactive and really helpful. We were surprised because this is absolutely beyond the normal German hotel standards 😙 The breakfast was excellent! Only thing we didn’t like so much was the room didn’t have A/C or fan and the room was really warm when we were there. We needed to shut the window in the middle of the night because of a thunderstorm and was bathing in our own sweat in the morning. So if we would re-visit this area again in summer, this hotel probably wouldn’t be our first choice. But all other details and services were really good!👍
Stayed 1 night in Jun 2024

10/10 Excellent

George

Stayed 1 night in Jun 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, breakfast was excellent, parking was a bit difficult.
Stayed 1 night in Aug 2023

4/10 Poor

Kar Man

Disliked: Cleanliness, amenities, property conditions & facilities
the ONLY good thing about the hotel is its proximity to the train station, literally just a 5-min walk. but that's all. the hotel room lacks air con, which made it a bit stuffy. there was no water kettle nor drinking water provided. the linen used were quite old, as you can feel and see the holes on the bed sheet and pillow covers. at the price of EUR 100 a night? definitely not worth the price. i would at most pay EUR 50. for sure I won't be back.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and welcoming.
Stylish hotel with great staff and lovely lobby/bar area. Good size, spotlessly clean room. Underground parking convenient and secure. Great breakfast enjoyed on the sunny terrace. Will definitely return. Thank you.
Stayed 1 night in Jun 2022

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Rather shabby
In addition to the lack of AC (not surprising outside of major cities in Germany but still dismaying and disappointing on one of the hottest days of the year) I was greeted by dirty carpets and a cockroach on the bed upon arrival.
Stayed 2 nights in Jun 2022

8/10 Good

Hesti

Stayed 1 night in Jul 2021

10/10 Excellent

Maarten, Amsterdam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Nice and helpful staff. Kids-friendly
Stayed 1 night in Jul 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stay was very good. Hotel was clean and staff spoke fairly good English. Doesn’t have parking but it is relatively easy to find.
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay there again Great breakfast. Friendly staff
Stayed 2 nights in May 2019

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a last minute booking so the price was much higher - the reception area is part of the bar and the staff were not very helpful or friendly. There was always a queue as well and parking underground was very pricey. Rooms a bit dated and dark. Good location
Stayed 2 nights in May 2019

10/10 Excellent

SN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Near the intercity train station
Stayed 4 nights in Apr 2019

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Very nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy. Clean. Close to Train
Traveling for a film. Very accommodating to our requests traveling with lots of gear
Stayed 1 night in Jan 2019

4/10 Poor

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
ok, but improvements needed
A bit of a rollercoaster stay. Firstly, when I arrived I was told that I hadn't paid, but I had - on hotels.com. They took my card details and wrote them down on a piece of paper. Isn't that illegal due to GDPR?! Secondly, I went to my room, but I was actually given a key to a room with two people in it! Only to be laid on the bed sleeping! I also booked a city view room but I was facing directly at what can only be described as a block of flats. The bed was a little uncomfortable and I could constantly hear people walking up and down the corridor above. The bar area, food and service overall was good. The wifi is slow. I would say a little overpriced but the location is great - right by the train station.
Stayed 2 nights in Nov 2018

8/10 Good

Nate, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, respectful staff and a nice breakfast. I would stay there again.
Stayed 1 night in Nov 2018

8/10 Good

Hugh, High Peak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Kassel stn, nice hotel, good value.
I stayed 2 nights on a business trip to Kassel. I did breakfast both days but didn't stay for evening meal. Quick and efficient check-in. Comfortable room, nice to have a large bottle of water in the room. Good breakfast, got a little busy on the second day. Quick check-out. Grteat value via Hotels.com Recommended.
Stayed 2 nights in Sep 2018

8/10 Good

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
We came late and left late. Daughter was terribly tired and went directly to a couch in the foyer; receptionist smiled without being angry: Nice. Room is spacious and clean; breakfast too expensive for me. Didn't find any air conditioning; perhaps I was too tired. Location is great to visit Kassel Wilhelmshöhe. To get to downtown choose line 1,3 or 4, and within less then 15 minutes you in the city.
Stayed 1 night in Aug 2018

6/10 Okay

Andreas

Liked: Cleanliness
Stayed 1 night in Aug 2018

2/10 Terrible

Hani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After staying at a previous Penta Hotel, it was great to stay at another one in the chain, with the same funky vibe and great downstairs reception/bar/restaurant. The one in Kassel is right next to the train station and just a walk or short tram ride from the beautiful Bergpark. Despite seeming very quiet on arrival, it must have been quite busy, as we couldn't check in early and there were no tables available for dinner without a reservation (just the couches). I must also give a special shoutout for the bed - so huge and comfortable!
Stayed 2 nights in Nov 2017

4/10 Poor

Peter, Sydney, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Find an alternative
This hotel was one of the most expensive and worst hotels during my stay in Germany. The room has no fridge, aircon or things like coffee and tea making facilities. It was during Documenta, so things were rather full in the area. When I tried to check in I was told by the reception staff that I needed to pay for the room as there was no record of me paying through Wotif. After telling them I had already paid they didn't believe me and couldn't find my payment. The male staff member then kept trying to serve people behind me. They charged my credit card again, and after complaining, they then worked out that I had in fact paid already. I then had a large amount of money taken from my card and it took over one month for these funds to be available again. It's an average hotel with very average rooms. If that's what you're after then you will be happy here.
Stayed 2 nights in Aug 2017