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Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ash Cottage Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cottage Suite 138

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Bi-Level Suite (Not Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at The Palms Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Unitarian Universalist Fellowship of Key West. Features include an outdoor pool, a poolside bar and concierge services.

  • Free continental breakfast served daily
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the pool and the breakfast
  • Within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum
  • Cats and dogs welcome for a fee (restrictions apply)

Property Features

You can enjoy a drink at the pool bar. Free breakfast is served daily. An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

The Palms Hotel offers 32 air-conditioned accommodations with free toiletries and a ceiling fan. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April
  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Hotel Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse
  • The Palms Hotel Guesthouse Key West

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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