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Best Western Knoxville Suites - Downtown

2.5 star property

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Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
5317 Pratt Rd, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Historic Southern Railway Station
    ‪7 min drive‬
  • Market Square
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About this property

Best Western Knoxville Suites - Downtown

Knoxville hotel in Inskip with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and laundry facilities.
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Knoxville Suites - Downtown gets good marks from our customers. During your stay, you'll be within walking distance of Knoxville Expo Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Pets welcome for a fee
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The staff was friendly. Clean but not detailed. A lot of homeless people around the location.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Danielle, Davenport

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great not to far from downtown and right off interstate. Not sure the guys name that checked me in on Thursday night but he was amazing!!! Even got the Knoxville travel book and showed me things on map. Loved our stay and the first time for us to be in Knoxville, came to see JellyRoll
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Will stay here again
Stayed 1 night in Oct 2024

8/10 Good

Lori Lena

Liked: Cleanliness, staff & service
Air conditioner did not work well
Stayed 1 night in Oct 2024

4/10 Poor

Shanika

Our room had roaches in it. The room needs an upgrade. As much as they are charging to stay there some of the money needs to be put in upgrades and an exterminator.
Stayed 1 night in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
At check employees were very friendly and polite. Bed was really comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here again for value and location. We were delighted with our clean and spacious room. The check-in person was very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Avelino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room matched our expectations. Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Vicky, Cedar Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and very good. Great! The property just needs a little updating but overall very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay!
Nice and clean. The bed was wonderful and comfy. The wood in the bathroom was a little run down but it wa obvious that a new floor and sink had been put in.. plug in’s on both sides of the bed, which was helpful. Great for our pup too, lots of grass out front.
Stayed 1 night in Oct 2024

2/10 Terrible

Brandi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and gross
This is a disgusting hotel that was 450 dollars a night. I was in town for a UT football game and don’t know anything about Knoxville. Do not stay here! I would rather sleep in my truck.
Stayed 1 night in Oct 2024

2/10 Terrible

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
For the price I paid ($400 due to game day gouging) this was a horrible night’s stay - especially for a 2 star hotel. The bed was so squeaky so even the slight movement made noise it made for an unpleasant sleep. I would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t get a properly working iron. I was very confused as to why. After 3 tries I finally got one to get my clothes ready for the event I travelled to attend. I probably won’t be staying with Best Western anywhere again. Very bad.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrea

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfy beds make all the difference
Front desk was delightfully helpful. Arrived a little early but was able to checkin no problems. Beds were as comfortable as prior reviews had said. Pool was clean. Appliances in rooms were a little outdated but still worked fine. Biscuits and gravy for breakfast were ample and hot :-) neighborhood around hotel wasn't the best but if a good night's rest is what you're looking for then look no further. Ready for the long road ahead!
Stayed 1 night in Oct 2024

8/10 Good

Darius

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

hannah

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Brianna

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The area outside of the hotel was dirty and had a lot of homeless on the property. Did not feel safe.
Stayed 1 night in Sep 2024