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Quality Inn Merchants Drive

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout curtains
Lobby
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Americas Best Value Inn - Knoxville East

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (727)
The price is €86
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Americas Best Value Inn - Knoxville East

About this property

Quality Inn Merchants Drive

Knoxville hotel in Inskip with free breakfast and seasonal outdoor pool
This hotel features a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site.
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Knoxville Convention Center and 7 minutes from University of Tennessee
  • Pets welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 993 reviews" "
Rating 8 - Good. 337 out of 993 reviews" "
Rating 6 - Okay. 171 out of 993 reviews" "
Rating 4 - Poor. 116 out of 993 reviews" "
Rating 2 - Terrible. 92 out of 993 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Loyd visitors
Stayed 2 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for our activities downtown without paying a downtown hotel price. Beds were comfortable and room was clean. Staff was excellent - very helpful. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daysi

Stayed 2 nights in Jul 2024

2/10 Terrible

Roger

Disliked: Staff & service, amenities
No maintenance at all to this property. Disgusting in every way
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
It was fine, average stay for what we paid for. The only problem i had was that our room constantly had a sewage smell to it, but it wasnt the worst.
Stayed 3 nights in Jul 2024

8/10 Good

John R.

Liked: Cleanliness, staff & service, property conditions & facilities
Descent value. Good dining options in the near vicinity. All good.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Debbie L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk clerk was extremely polite and very friendly. The room however smelled musty at best. thank goodness I always bring a room freshener with me when I travel and that saved us. The beds were pretty comfortable. Room was clean. it’s just a little outdated.
Stayed 1 night in Jun 2024

6/10 Okay

Deondra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It stand a few upgrades and we could not connect to the wifi. The staff was friendly and tried to be helpful. They ration towels.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Guy

Stayed 4 nights in Jun 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Marlene

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late evening only to find a room with stained facecloths, dirty carpet attached to another room with very loud occupants. “Made do” for the night and checked out the next morning- changing reservations from a 4 night stay into an overnighter.
Stayed 4 nights in Jun 2024

6/10 Okay

Brandi Rose

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe good food
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service clean
Stayed 2 nights in Apr 2024

6/10 Okay

Amber

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended
We just needed to stay one night on the way to myrtle beach so didn’t need anything fancy. But we had adjoining rooms with our kids, the door frame in-between the doors was moldy. Other than that, it wasn't too bad. People around were a little sketchy.
Stayed 1 night in Jun 2024

8/10 Good

Martha, littleton

Liked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast person showed compassion towards a couple who came in to try to eat a free breakfast even though they didn't stay there. Good job 👍!
Stayed 1 night in Jun 2024

4/10 Poor

Sidnee

Disliked: Cleanliness, property conditions & facilities
Bathroom was not clean, sheets were questionable. Mold in some of the rooms, breakfast had limited options.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Stayed 1 night in Jun 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Desk staff is wonderful. Beds are comfortable, room is clean.
Stayed 2 nights in Jun 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Property pretty outdated.
Stayed 1 night in Jun 2024