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3.8 out of 5

"The property was average but the location was great. The staff were not very friendly or welcoming which lets the hotel down due to the poor custome ... " More

By a verified traveller on Tue 21 May 2024

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Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quad Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Dash Living on Prat's good location. During your stay, you're just a quick walk from Harbour City. Free WiFi in public areas, laundry facilities and coworking space are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include laundry facilities, a lift and co-working space
  • Within a 15-minute walk of Victoria Harbour and Harbour City

Dash Living on Prat ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dash Living on Prat

Everyone (1) Couples (1) Family (1)
3 out of 5
The property was average but the location was great. The staff were not very friendly or welcoming which lets the hotel down due to the poor customer service.

Posted by on 21 May 2024

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Comment from Hotel Management

23 May 2024 by Dash Living Community Team

Dear Niagena,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience you experienced.Please be assured that your experience does not reflect the high standards we are committed to upholding. We have taken your feedback seriously and are actively implementing improvements to our service.We highly value your satisfaction and encourage you to contact us directly at support.hk@dash.co. This will enable us to address your concerns more effectively and demonstrate our commitment to delivering service that aligns with our high standards.We apologize once again and hope to have the opportunity to host you in the future, to surpass your expectations.Warm regards,Dash Living Community Team

3 out of 5
The staff didn't acknowledge the customers at all the hole tjme I was there. The room was dirty the hole time, you have to do more than just look at it.

Posted by on 16 May 2024

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Comment from Hotel Management

27 May 2024 by Dash Living Community Team

Dear Michael,Thank you for sharing your feedback about your recent stay with us. We always strive to ensure a positive experience for our guests, and your input is invaluable in helping us achieve that.At Dash Living, cleanliness and exceptional customer service are our utmost priorities. Please be assured that we are taking your comments seriously and are continually working to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an outstanding experience.Warm regards,Dash Living Community Team

4 out of 5
Stayed at the butterfly hotels many times and each time it has been a comfortable and pleasant stay. Good amenities provided in room, staff are all super friendly and helpful. Always make me feel very welcome. If I was to pick then only con is that there is lack of storage or surface space in the room to store your stuff which could be difficult for guests with longer stays. No desk in the executive rooms.

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Manager

Thank you very much for staying with us and sharing your comments. I am happy to read that you had enjoyed your stay with us and found our staff service met your expectation. But we regret to hear that you are unsatisfied for the room condition. Thank you for your valuable comment. Please accept my apologies and I hope that we will have the opportunity to welcome you sometime in the future. Yours sincerely, Jack Ng Front Office Manager

5 out of 5
Henkilökunta oli erittäin ystävällistä sekä joustavaa, check in ja out oli todella sujuvaa. Huoneet olivat erittäin siistit, toki yksinkertaiset. Ilmastointi toimi hyvin ja huoneesta sai vaikka jäisen viileän, jos ulkoilman kuumuus ja kosteus alkoi ahdistaa! Ainoa huono puoli huoneessa oli Aasian maissa yleinen hyvin ohut ovi, käytävältä äänet kuuluivat kuin ovi olisi auki. Kuitenkin yhdellä käytävällä ei ollut montaa huonetta, eikä melua syntynyt. Minibaaria, aamiaista tai muita palveluita ei ole, mutta meille tärkeintä oli hyvä siisti huone, joten olen erittäin tyytyväinen!

Posted by on 11 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Manager

Thank you very much for your gracious comments. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our staff service and room condition.Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you back to the hotel. Yours sincerely, Jack Ng Front Office Manager

Property Features

Dash Living on Prat offers its guests laundry facilities, express check-out, and a lift. WiFi is free in public spaces. A complete renovation of Dash Living on Prat was completed in July 2021. This 3.5-star Kowloon hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 16 levels
  • Built in 1988
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Hong Kong East Tsim Sha Tsui Station (1.2 km / 0.8 mi)

Room Amenities

Dash Living on Prat offers 158 air-conditioned accommodations with a safe and a hairdryer. 40-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead. This Kowloon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • LED television
  • Digital channels
  • Fridge
  • Electric kettle
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Dash Living mobile app before check-in.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Guests will receive key retrieval information. Guests are recommended to download the property's Dash Living mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Dash Living on Prat

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property mobile app recommended for guests
  • Property mobile app name Dash Living
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: HKD 300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Butterfly Prat
  • Butterfly Prat Hotel
  • Butterfly Prat Hotel Kowloon
  • Butterfly Prat Kowloon
  • Butterfly Prat Boutique Hotel Tsim Sha Tsui
  • Butterfly Prat Boutique Hotel
  • Butterfly Prat Boutique Tsim Sha Tsui
  • Butterfly Prat Boutique
  • Butterfly on Prat
  • Butterfly Prat Tsim Sha Tsui

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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