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Hotel Polski Pod Białym Orłem

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polski Pod Białym Orłem

Exterior
Front of property – evening/night
Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
ul. Pijarska 17, Kraków, Lesser Poland, 31-015
  • Royal Road
    1 min walk
  • Kraków Barbican
    2 min walk
  • Main Market Square
    5 min walk
  • Kraków (KRK-John Paul II - Balice)
    26 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 24.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Hotel Polski Pod Białym Orłem

Luxury Kraków hotel in Kraków Old Town with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Polski Pod Białym Orłem offers 60 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Polski Pod Białym Orłem. During your stay, you're just a quick walk from Royal Road. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Polish cuisine while dining at Pijarska 17
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Royal Road and 5 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hotel Polski Pod Białym Orłem. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Pijarska 17 – This restaurant specialises in Polish cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 100 for adults and PLN 100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pijarska 17

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 200.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 100 for adults and from PLN 100 for children
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Polski Pod Białym Orłem offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Polski Pod Białym Orłem Krakow
Hotel Polski Pod Białym Orłem
Polski Pod Białym Orłem Krakow
Polski Pod Białym Orłem
Polski Pod Białym Orłem Krakow
Hotel Polski Pod Białym Orłem Hotel
Hotel Polski Pod Białym Orłem Kraków
Hotel Polski Pod Białym Orłem Hotel Kraków

Hotel Polski Pod Białym Orłem Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 23 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 3 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm with Modern Touches
This hotel is very centrally located and close to all amenities. If you want a hotel with old charm and a rustic vibe then this is the place to stay. It has all the modern amenities a guest requires. It was clean, the staff are very helpful and friendly. The beds were super comfortable and there was no noise from either inside the hotel or outside on the street to disturb our sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return Customer
I have stayed at the Polski Hotel numerous times and it is my Hotel of choice when in Krakow. We enjoy very much bing in the old town with all of the shops and points of interest. The staff has always been very courteous and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Charming hotel in great location. Quieter street right off of lots of main activities.
Stayed 5 nights in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel within the Old Town walls - Old wall ramparts right across the street. Excellent kind staff. Great comfortable room. Convenient walk from train station. Five minute walk to main square.
Stayed 1 night in Jul 2024

10/10 Excellent

raya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and delicious breakfast but it’s very noisy at night from the street
Stayed 2 nights in Jul 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
From check-in to check-out, it was excellent. Front desk staff was friendly and helpful. They assisted in getting us familiar with Old Town Krakow, assisted with taxi rides and even helped us book a bus ride to Novy Sacz. The bartender was very friendly and made great evening cocktails. The room was spacious and clean. The entire hotel was very clean and well maintained. The location couldn’t have been better. We would definitely stay here again. And would recommend this hotel to anyone visiting Krakow.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely staff from cleaners to restaurant to front of house. Extremely quiet for a central old town location and a great breakfast buffet. We can heartily recommend this charming hotel.
Stayed 4 nights in Jun 2024

6/10 Okay

Yasmine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perhaps it was 5 star hotel during communist time but does not deserve more than 2 to 3 stars today. Regular rooms are small, decorated with cheap reproductions, trying to make the rooms and the hotel look elegant and antic but fails, used up furniture, mold in our bathroom, rusty curtain bar in the bathroom, and view at the garbage cans in the back. Carpets are worn out, only instant coffee and cheap tea in the rooms. Needs renovation. Great location, much overpriced for what it is.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a mostly positive experience. The location is fantastic, providing easy access to nearby attractions and amenities. The property itself is good looking and well-maintained, adding to the overall pleasant atmosphere. The staff were friendly and welcoming, making my stay enjoyable. The room featured a large bathroom with a great soaking tub, perfect for relaxing after a long day. Additionally, the AC in the room ensured a comfortable stay. However, the WiFi was poor and inconsistent, which was a bit frustrating. Despite this, the hotel’s other qualities make it a worthwhile choice, especially for its prime location and excellent facilities.

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff was fabulous. Excellent English, and jumping from behind the counter to be helpful (more that once!). Room view meh, but it was well appointed, temp control was easy. There is a little bar with the restaurant but they will be happy to bring a drink down to a very plush lounge downstairs. Really close to great food, and the museum next door is pretty good. Very reasonable room rate, breakfast is nice. They are happy to book transport to the airport and other sites. Great place, would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great old iconic hotel in the heart of Old Town
Stayed 3 nights in May 2024

10/10 Excellent

David, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a couple times and really enjoyed it. The staff are very friendly and the breakfast is great, one problem can be the noise late at night in the area, but other than that this is a really good choice for enjoying the old city of Kraków.
Stayed 2 nights in May 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in old Town
Terrific location-I walked everywhere including bus station, Wawal Castle-the staff gave me every ounce of information I needed to take tram, busses, food, etc. it’s a great value for the money-it’s a more traditional hotel not like our 5 stars in US, but the staff surpassed all expectations.
Stayed 1 night in May 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well located, excellent stay!
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raves for Hotel Polski Pod Bialym
This hotel is charming and old-world plus perfectly located away from the more crowded areas, with a view of the old gates/wall of the city. The staff is wonderful, they are friendly and helpful. The breakfast was just lovely, and a shout out to the friendly serving staff there as well. An excellent choice. Our room was so pretty and bright, with two giant windows.
Stayed 3 nights in May 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied patron
We have stayed at Hotel Polski Pod numerous times and have always enjoy our stay. The location is great, the staff are very helpful and polite.
Stayed 3 nights in May 2024

10/10 Excellent

Rachel Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Lovely hotel ideally situated in the old town. The staff particularly Weronika and Oliver were very helpful in finding me tours to Auschwitz when mine was cancelled and making other suggestions about local eateries etc. I felt safe and comfortable even as a female traveller.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel, close to the square and lovely location.
Stayed 4 nights in Apr 2024

8/10 Good

Liliane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very gd breakfast Central hotel Gd team
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Great location but can be noisy at night if you’re facing the street. Staff is lovely and helpful. Rooms are very clean and well appointed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel in the old town. Beautifully decorated. Staff is very friendly and helpful. Bountiful breakfast buffet. Close to heart of the city.
Stayed 3 nights in Mar 2024