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Classic Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Premier Krakow Hotel, you'll be within walking distance of John Paul II Hospital. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 8 minutes by car from Royal Road and 10 minutes from Main Market Square
  • Airport shuttle service available for a fee

Premier Krakow Hotel ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Premier Krakow Hotel

Everyone (3) Business (1) Family (2)
2 out of 5

great looking hotel that is starting to LOOK tired

Pros: Nice layout well designed and modern with some really nice assets to what could be a class place
Cons: the maintenance of the hotel is poor or being done on the cheap and most things are either being overlooked by the manager or the owner is skint
Location: too far from the main town ... taxi company charges really varied (sort a good local honest firm) to use not much to do within walking distance
Hotel is modern enough looking & well laid out .... However the maintenance of the hotel is slipping and the decoration is loosing its shine..... en suit in room beautifully laid out and nice touches in it. However the heated towel rail didn't work, the grouting in the tiles floor and walls was stained and yellowing.... the worst bit was the shower riser rail had broken .... the result being a shower head at the bottom of the rail and only suitable for hobbits, when I complained to the desk I was told that they would look at it.... the next day I jammed a coffee sachet in it so I could shower standing up... it stayed that way till we departed 2 days later NO ACTION from the desk or the maintenance company..the wall paper in the bedroom had started to peel back and stained in a couple of areas... generally there was quite a few really nice touches EG sauna and swimming pool was beautiful but let down by the lack of the fountains not working and a few plants (even good plastic ones) in there would have lifted the place hugely... planters in the out door patio were nicely laid out but EMPTY !!! I have to say as a builder and landscape gardener that completes most of the second fixings in properties ie kitchens bathrooms saunas wet rooms specialist paint and plaster effects lawn and soft and hard landscaping with a huge knowledge of plants all to a high standard ... if you need a good site manager with an eye for detail id take it on and make it a 5* hotel again :-)

Posted by , from England on 23 Apr 2018

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4 out of 5
Siisti paikka- palvelu Ok . Etäällä keskustasta - taksilla melkeimpä pitää kulkea- ei siinä mitään mutta hinnat vaihtelevat rajusti taksojen suhteen, vaikka mittaria käytetään. On kalibroitu kaikki vähän eri tavalla😀

Posted by on 28 Jun 2019

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5 out of 5
Alles Problemlos. Sehr nettes Personal und reichhaltiges Frühstück das keine Wünsche offen lässt.

Posted by , from Mannheim on 22 Apr 2019

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Comment from Hotel Management

1 May 2019 by Przemysław Wolski, Deputy Front Office Manager

Thank you for your feedback regarding your recent visit to the Best Western Premier Hotel in Cracow. Every opinion is very important. Our hotel is located 4,5 km from the city centre, but in a very peaceful area, which offers our guests a break from the big city noise. We are pleased that you enjoyed your stay with us. Best regards, Przemysław Wolski Deputy Front Office Manager

4 out of 5
hotelli oli hieman syrjässä keskustasta, mutta bussilla pääsi

Posted by on 1 Aug 2018

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3 out of 5

Naja

Ein typisches unpersönliches Business-Hotel. Gross, rechteckig, neben einem anderen Hotel, vom Stil nichtssagend. Negativ: Wlan im Zimmer war sehr schwach. TV hatte ~ 10 Sender, davon nur 1 in Deutsch. Fürs Parken muss man ~ €7,50 zahlen, und das ist im Freien, nicht besonders abgesichert, und eigentlich kann man in der Gegend nirgendwo anders parken als dort wo es zahlungspflichtig ist. Das Frühstück war nichts besonders (in einer Riesenhalle mit grossen Tischen), Gemüse (Tomaten, Gurken) nicht ganz frisch, der Kaffee (war das wirklich Kaffee???) schwer trinkbar. Das Hotel ist OK und verdient sich die 4**** als solches, aber das besondere Extra hat es definitiv nicht.

Posted by on 4 May 2015

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4 out of 5

Rauhallinen paikka matkaajille

Hieman sivussa kaupungin melusta. Hotelilla oma parkkipaikka joka maksaa n. 7,5€/yö. Siitä on hyvä lähteä ajamaan. Kaupunkiin pääsee taksilla hintaan n. 6€. Aamupala on todella monipuolinen ja maittava.

Posted by on 26 Oct 2014

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 22 July to 2 August:

  • Swimming pool

Property Features

Premier Krakow Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Premier Krakow Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Kraków hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Łobzów Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Premier Krakow Hotel offers 169 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Premier Krakow Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Premier Krakow Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 60 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 50 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Kraków Hotel
  • Premier Krakow Hotel Hotel
  • Premier Krakow Hotel Kraków
  • Premier Kraków Hotel Premium
  • Premier Krakow Hotel Hotel Kraków
  • Best Western Premier Krakow Hotel

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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