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Dorsett Kuala Lumpur

5.0 star property

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Photo gallery for Dorsett Kuala Lumpur

Lobby
Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Front of property
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
172 Jln Imbi, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪6 min walk‬
  • Berjaya Times Square
    ‪12 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Two Bedroom Suite Queen + Twin @ Residences

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite Queen + Twin @ Residences

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Premier Queen + Twin @ Residences

Two Bedroom Premier Queen + Twin @ Residences | In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Premier Queen + Twin @ Residences

  • 94 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Suite Queen + Queen @ Residences

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite Queen + Queen @ Residences

  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Queen Room @ Residences

Studio Queen Room @ Residences | In-room safe, desk, laptop workspace, iron/ironing board

Studio Queen Room @ Residences

  • 61 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dorsett Suite

Dorsett Suite | In-room safe, desk, laptop workspace, iron/ironing board

Dorsett Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Room

Deluxe Premier Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Premier Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Premier King + Queen @ Residences

Two Bedroom Premier King + Queen @ Residences | In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Premier King + Queen @ Residences

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Dorsett Room

Dorsett Room | In-room safe, desk, laptop workspace, iron/ironing board

Dorsett Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Dorsett Kuala Lumpur

Luxury hotel with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Dorsett Kuala Lumpur offers 320 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Dorsett Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Checkers Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the proximity to shopping
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square
  • Local-area shuttle service available
Dorsett Kuala Lumpur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury Dorsett Kuala Lumpur. For a fee, parking is available.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Checkers Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Windows Lounge – This lobby lounge specialises in local and international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Limo/town car service
  • Secured valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 42.30 for adults and MYR 22.15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Checkers Cafe
  • Windows Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Residence accommodation is located in an annex building next to the main building, approximately 131 feet (40 metres) away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dorsett Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 42.3 for adults and from MYR 22.15 for children
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to the rooftop infinity pool, gym and sauna is available only for this property’s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorsett Kuala Lumpur
Dorsett Regency
Dorsett Regency Hotel
Dorsett Regency Hotel Kuala Lumpur
Dorsett Regency Kuala Lumpur
Kuala Lumpur Dorsett Regency
Regency Dorsett Kuala Lumpur
Regency Kuala Lumpur
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Dorsett Kuala Lumpur Hotel
Dorsett Hotel
Kuala Lumpur Regency
Dorsett Kuala Lumpur Hotel
Dorsett Kuala Lumpur Kuala Lumpur
Dorsett Kuala Lumpur Hotel Kuala Lumpur

Dorsett Kuala Lumpur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 424 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fadzli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeeding Expectations
Exeeded my expectation. Thought it will be a mediocre hotel, which I dont mind since Im just travelling alone for a short trip. However, was amazed by the service standards, receptionist was polite and friendly, housekeeping staffs were mindful and approachable. I am also very pleased with their go green movement. I received a 10rm voucher to use at their vending machine for opting out of housekeeping for a day. No plastic bottles as I can just refill my own bottle using their filtered tap. Definitely worth the price and so convenient to walk to pavilion and shops around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean spacious convenient hot water didnt work called for service fixed the same day
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

MOHAMMAD SALLEH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel & loving it. Given the 4 stars rating because I had requested for wake up call follow up call 45mins later due to super important meeting that I need to attend; the hotel didn’t wake me up. Anyway, everything else is value for value. The service is great, very convenient location, rooms is spacious. You can’t go wrong with this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with partner
Liked: Property conditions & facilities
All what we needed was provided
Stayed 3 nights in Nov 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Ricky Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, room service qr wasnt working the first couple of days, overall a good stay.
Stayed 10 nights in Oct 2024

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just Perfect. Says 4 Star but should be 4.5
Stayed 4 nights in Nov 2024

8/10 Good

Dennis

Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
great location. but be prepared for traffic jam as hotel is located at a place where always traffic jam. hotel have limited amenities.
Stayed 2 nights in Oct 2024

8/10 Good

Wan Tyng

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pro: A very good location close to a lot shopping areas. Cons: Breakfast has a lot of variety but it is almost the same dishes during our 4 nights of staying. it is very disappointing that they did not provide tea bags (I’m not a coffee lover) and when I checked with the staff, they mentioned that the tea bags is exempted and have to pay if need. A bit surprised as they used canned fruits to serve in the fruits area although they do have cut watermelons. Fruit selection is limited. Toilet is clean but has small flies
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea Soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, large at a great price, with a nice view. The staff were very friendly and helpful and the hotel is perfectly located, right behind Pavilion, so there are a lot of dining and shopping activities at a short walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a grat stay. Really convenient location Family room was just the right size amd clean. Pool was great to have. Only down side was the room service. We planned to eat at the bar but it was not manned. We tried the cafe but we coildnt get a snack. Room service was thwrefoew our only option. We jad to wait 55 miniyes and it was cold and just not great. Otherwise a great stay. We woild consider one of their other hotels.
Stayed 13 nights in Aug 2024

6/10 Okay

Kshitiswar

Business traveller
Disliked: Cleanliness, property conditions & facilities
The rooms need renovation. The room floor carpet has stains and smelly. I stayed in 10th floor.
Stayed 4 nights in Aug 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, room comfort
KL is Too hot in July- food delivery was great
It was too hot to go outside much. The transit was too far away and we got lost. Grab food delivery saved us. Hotel was drab, sink did not drain very fast. Pool was nice but small. Bathroom by pool was musty.
Stayed 28 nights in Jul 2024

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent location,breakfast is awesome and staff are very friendly. Would not hesitate to recommend the hotel to friends and family ❤️. The only thing missing is hand and face towels, instead tissues was provided not the same to wipe your face with tissue. I think the hotel is going Green too much
Stayed 6 nights in Jul 2024

4/10 Poor

Sitti Nurliza, Kota Bharu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking for hotel guest
Stayed 2 nights in Jul 2024

8/10 Good

Shyamala

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The front desk service is not good and of low quality. Room is okay. Cleaning service is great.
Stayed 4 nights in Jul 2024

6/10 Okay

Abbas

Liked: Staff & service, room comfort
Disappointing
4 star, not 5 as described. Check in took ages. Room was not as described.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dorsett is not a new hotel but the clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Chor Yean

Stayed 2 nights in Jun 2024

4/10 Poor

Shi Min

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
The hotel is very old. The moment we entered the room, it smells musty. Also, the cleanliness is bad. We found some pee stains from the previous guest under the toilet seats and it was not cleaned off. The only good thing about the hotel was the location cause it’s a walkable distance from the malls.
Stayed 2 nights in Jun 2024

6/10 Okay

yew kuan

Business traveller
Liked: Staff & service
Thou is a non smoking room, you still can smell some residue of smoke smell
Stayed 1 night in May 2024

8/10 Good

md sharom

Travelled with family
As mentioned by others, parking is a challenge and very limited. Other than that, a decent stay at an affordable price.
Stayed 2 nights in May 2024