Hotel Grand Continental Kuala Lumpur

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Continental Kuala Lumpur

Front of property – evening/night
Outdoor pool
Exterior
KLCC Suite | Minibar, in-room safe, desk, laptop workspace
Premium Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Parking available

Explore the area

Map
Jalan Belia, Jalan Raja Laut, Kuala Lumpur, 50350
  • SOGO
    9 min walk
  • World Trade Centre Kuala Lumpur
    13 min walk
  • Sunway Putra Mall
    15 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

Bridal Suite

  • Sleeps 2
  • 1 King Bed

KLCC Suite

  • Sleeps 3
  • 1 Double Bed

Premium Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

City Suite

  • Sleeps 2
  • 1 King Bed

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

Premium Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

About this property

Hotel Grand Continental Kuala Lumpur

Hotel with a fitness centre, near Suria KLCC Shopping Centre
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, 24-hour room service and a business centre.
Hotel Grand Continental Kuala Lumpur offers 309 air-conditioned accommodations with minibars and a safe. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Hotel Grand Continental Kuala Lumpur, you're just a quick walk from Maju Junction Mall. Free WiFi in public areas, 2 coffee shops/cafes and an outdoor pool are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Marble Arch Coffee House
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from World Trade Centre Kuala Lumpur and a 3-minute drive from Petronas Twin Towers
Hotel Grand Continental Kuala Lumpur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, along with 2 coffee shops/cafes. A business centre, a meeting room, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 8159 square feet (758 square metres) and includes conference space. The business-friendly Hotel Grand Continental Kuala Lumpur also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kuala Lumpur hotel.

Marble Arch Coffee House – This restaurant specialises in international cuisine.
Side Walk Cafe – On-site café.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 20 per day)
  • Limited on-site parking

Food and drink

  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • Marble Arch Coffee House
  • Side Walk Cafe

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8,159 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 70.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Continental
Grand Continental Kuala Lumpur
Hotel Grand Continental
Hotel Grand Continental Kuala Lumpur
Kuala Lumpur Grand Continental Hotel
Grand Continental Hotel
Grand Continental Hotel

Hotel Grand Continental Kuala Lumpur Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 126 reviews" "
Rating 8 - Good. 49 out of 126 reviews" "
Rating 6 - Okay. 27 out of 126 reviews" "
Rating 4 - Poor. 17 out of 126 reviews" "
Rating 2 - Terrible. 9 out of 126 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 1 night in Dec 2023

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, staff & service
Bad location, food cold, leaking toilet
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2023

10/10 Excellent

Govindan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe
Stayed 2 nights in Jun 2023

10/10 Excellent

Khaveenraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Amazing hotel. Hotel might be old but the room was comfortable and awesome.. the buffet breakfast is awesome.. loving it
Stayed 1 night in Jan 2020

10/10 Excellent

MOHD SAIFUDIN

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Nov 2019

10/10 Excellent

Fatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

AZAM

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
No hot water in the bathroom. Dining room & breakfast are very poor compared to hotel star rating.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Mohamed Ikbar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not So Grand Continental Hotel.
I am a frequent visitor to the hotel. The standard of service is dropping drastically. Before this stay last month when we stayed in the same hotel, my son's room was not done at all even reminding the housekeeping. Not enough towels and toiletries in the toilet. Always have to call the room service to top up. During my recent stay this month, once upon checking in , I found that my safe deposit box in the he room was not working. Even after reporting to the housekeeping nothing was done for next four days. I had to keep my valuables in relation room. Again the same problems of not enough time of towels, toiletries and coffee tea making items. We stayed for 3 nights and 4 days. One of relative need to validate his card access everyday. Otherwise he can't enter in to his room. During my next trip I will reconsider the and might not book the same hotel. Furthermore I will not recommend this hotel to my friends and relatives. The buffet breakfast is below average and the variety of food getting lesser.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in renovation stage. Looks like we got the room which renovated. + Room has good space + Nice swimming pool + Has bathup + Breakfast so so + Free parking - access from parking building to the hotel not nice
Stayed 4 nights in Dec 2018

10/10 Excellent

Fiedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear to shops and malls
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly
Stayed 3 nights in Nov 2018

2/10 Terrible

Disappointed, Asian

Liked: Cleanliness
Disliked: Staff & service
The hotel staff checked me out when I was not in the hotel. There was a mistake in booking. I was supposed to stay for another day. They packed my luggage and did not pack all my belongings in my luggage. 2 out of 5 missing items reported missing by me were eventually returned to me, but 3 of my items remained lost. They reported that I checked out but I did not. Otherwise, how could the key-card still be with me? Be careful with your items. When you were mistaken to have checked out, your belongings would be packed by the staff when you were not in the room. It's an opportunity time for your belongings to go missing because culprits are under the impression that when you return to the hotel to collect your luggage, you probably have no time to open your luggage and check all your items because you will be rushing off to the airport. I had a very stressful stay and the hotel staff's attitude was not right. My 3 items are still missing. They said that they can't find it.
Stayed 1 night in Nov 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

topex, jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is under renovation...karpet, toilet, room all new...worth wit d price
Stayed 1 night in Sep 2018

4/10 Poor

Gladys

Disliked: Property conditions & facilities
Needs improvement
Pros: Room was huge and looked clean enough. Area surrounding the hotel appeared to be safe. Cons: Had difficulties getting the keycard to work at the lifts. Other guests had this problem too based on conversations with those we shared the lifts with. Room was very dated. It looked like we were transported to the 70s. Limited number of power outlets in the room. Wifi signal in the room was so weak we decided not to use it. TV had only 6 or so channels, none of which was in English. There was no mat for the bathroom floor so the floor outside the shower area would also get wet. Breakfast was 80% Indian cuisine - need more variety to cater to other guests. Dining room could use a bit more cleaning. It also looked cramped with the way the tables were arranged (maybe they wanted the area to fit more tables). Location is about 10 minutes' walk away from the nearest MRT station.
Stayed 1 night in May 2018

10/10 Excellent

ayu, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near to sogo and other shopping places and can avoid traffic jem
Stayed 1 night in Apr 2018

6/10 Okay

Sahel, Australia

Liked: Cleanliness, staff & service
Great staff
I stayed there for two nights and at my departure time I asked staff too book me a taxi,they tried for an hour and half then we realised there was a marathon in the town and all the roads to the hotel is blocked. Staff helped me to find my way to the airport by public transport.
Stayed 2 nights in Apr 2018

8/10 Good

MAIMUNAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aircond in the room not function well. Lift from basement parking not conecting to the level my room.must use lift from lobby area.maybe lift under construction.
Stayed 1 night in Nov 2017

8/10 Good

Lee, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall
Nice location safe and good for a walk around Georgetown bay. But dated in the rooms and was not at all clean.
Stayed 2 nights in Nov 2017

4/10 Poor

Halle

Disliked: Property conditions & facilities
Dissatisfied
Gloss pic online but quite dissapointing. Over priced for nothing. 1. The ceiling of the room was in poor condition 2. The bathroom towels are worn out. It needs to throw out asap. 3. Front staff that checked us in deceived us 4. Telephone in room not working 5. Tiny room 6. Internet connection was very poor 7. Horrible breakfast only Indian food Booked 4 night, had to check out after one night to find a better place. Overall the mgt needs to setup and run the hotel very well.
Stayed 4 nights in Sep 2017

4/10 Poor

Yeen Kee

Give this hotel
I went for Malaysia F1 and decide to stay in KL. The location is quite difficult to find if you do not have a GPS. The name of the Hotel is reversed against the GPS convention which I have to figure why GPS cannot find the hotel. Hotel did not follow the email for booking and I have to wait for half an hour for them to find and arrange my room. Free Buffet Breakfast but not good enough for a 'Hotel standard'. The good parts are the hotel environment and room is clean and quiet.
Stayed 1 night in Sep 2017