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"Still a nice good quality hotel despite showing its age in some areas. Biggest disappointment was the breakfast service, decent choices and plenty of ... " More
27 Feb 2024 by IKLCC
Dear Albert Edward,Greetings from Impiana KLCC Hotel!Thank you very much for sharing your wonderful experience with us.Extremely delighted to hear you had a wonderful stay. Once again, heartfelt appreciation of your feedback and looking forward to extending the Impiana hospitality on your next visit.Kind regards.The Management
21 Mar 2024 by IKLCC
Dear David, Greetings from Impiana KLCC Hotel! Thank you for your review during your recent stay with us. We are pleased to note your positive comments on the services offered and have shared your kind words with my team who are highly appreciative of your support. Once again, thank you for staying with us and we look forward to welcoming you back to our hotel soon. Kind regards. The Management
28 Dec 2018 by Kavin (Digital Marketing Executive)
Dear Guest, Warm Greetings from Impiana KLCC, Thank you for choosing us as your Hotel in KL. We are located right in the middle of Kuala Lumpur's Golden Triangle which is within a walking distance to KLCC, Convention center, Suria KLCC as well as other prime location. However, every review is taken seriously and I have noted this down and on behalf of Impiana KLCC Hotel, I would like to sincerely apologize for our shortcomings and I will be passing this message to our management team for further discussion. Again thank you for choosing us and being our guest and we are looking forward welcoming you again soon. Best Wishes, The Management Impiana KLCC Hotel
25 Apr 2024 by IKLCC
Dear Otto,Greetings from Impiana KLCC Hotel!Thank you for your review during your recent stay with us. We are pleased to note your positive comments on the services offered and have shared your kind words with my team who are highly appreciative of your support. Once again, thank you for staying with us and we look forward to welcoming you back to our hotel soon. Kind regards.The Management
28 Dec 2018 by Kavin (Digital Marketing Executive)
Dear Guest, Warm Greetings from Impiana KLCC, Thank you for choosing us as your Hotel in KL. We are located right in the middle of Kuala Lumpur's Golden Triangle which is within a walking distance to KLCC, Convention center, Suria KLCC as well as other prime location. However, every review is taken seriously and unfortunately, we were not able to live up to your expectations on this round. I have noted this down and on behalf of Impiana KLCC Hotel, I would like to sincerely apologize for our shortcomings and I will be passing this message to our management team for further discussion. Again thank you for choosing us and being our guest and we are looking forward to welcoming you again soon. Best Wishes, The Management Impiana KLCC Hotel
7 Dec 2018 by The Management, Impiana KLCC Hotel
Dear Valued Guest, Warm greetings from Impiana KLCC Hotel. Thank you for taking the time to share your feedback. We have taken note of how we can improve and deliver a better guest experience in future. We appreciate your feedback and hope you will give us a chance to welcome you again.
7 Dec 2018 by The Management, Impiana KLCC Hotel
Dear Stephanie, Warm greetings from Impiana KLCC Hotel. Thank you for taking the time to share your feedback. We have taken note of how we can improve and deliver a better guest experience in future. We appreciate your feedback and hope you will give us a chance to welcome you again.
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Cedar on 15 – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Tonka Bean – This buffet restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Impiana KLCC Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
