Hotel connected to the convention centre in Bandar Sunway with free local shuttle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, 24-hour room service and conference space are on-site.
Sunway Pyramid Hotel offers 564 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.
This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Sunway Pyramid Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Sunway Pyramid Mall. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Valet parking and self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Just a 2-minute drive from Sunway Pyramid Mall and 10 minutes from University of Malaya
Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Sunway Pyramid Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.
This 4-star Petaling Jaya hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Sunway Pyramid Hotel has a restaurant on site.
24-hour room service is available.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
Free area shuttle
Area shuttle
Onsite parking available only on request
Covered parking on site (MYR 15 per night; includes in/out privileges)
Valet parking on site (MYR 45 per day)
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Shopping centre
Family friendly
Free area shuttle
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (61 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LED TV with premium satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Sunway Pyramid Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 148.00 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately MYR 130.00 for adults and from MYR 65.00 for children
Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
Covered self-parking fee: MYR 15 per night (in/out privileges)
Valet parking fee: MYR 45 per day
Rollaway bed fee: MYR 148.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
Sunway Pyramid Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya
Sunway Pyramid Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
A little noisy when DJ was playing at nearby waterpark
Leigh Lyn
Stayed 1 night in Aug 2024
8/10 Good
Hansson
Travelled with family
10 Aug 2024
Liked: Room comfort
Disliked: Property conditions & facilities
Hansson
Stayed 1 night in Aug 2024
6/10 Okay
Ramesh
Travelled with family, Business traveller
14 Jul 2024
Liked: Amenities
The access card and security were terrible. During my stay, I had to change my card on average 5 times a day. The staff who knew my issues were unable to help at all.
I love this place, easy access to the shopping mall for my kids. Friendly staffs and ease in checking in. Next door is Sunway Lagoon.Will come back again.
Everything about the check in and room stay experience was great and value for money. The room is family friendly. The convenience of being connected to the sunway pyramid mall and location was a bonus. Nearby shops, eateries and pharmacy just across.
Parking is abit disappointing to have to pay season parking 15rm per day though despite being guests. Should look into absorbing costs for those drive and check in for a more enjoyable experience.
Suggestion to improve:
1)lobby area fragrance smell too overwhelming. To look into it. May not appeal to mass public.
2) breakfast buffet is not at this hotel, have to walk over to hotel. But issue is price to purchase additional pax breakfast does not tally with 3rd party travel websites vs over counter prices. Do tidy up this info with your partners as its a big difference. Different travel apps showing different pricing. So guests wont have to make the long walk only to find the prices are more expensive than listed.
3) some crowd control at hotel breakfast entrance just outside the lift start to be bottleneck
Thank you for the experience!
No problem with the property, but issues with online reservation system caused me to basically pay a full day more than my stay due to virtual system mistake. Be careful booking via online services, they do not cooperate with issues.