The 12 Suite Empire Damansara

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The 12 Suite Empire Damansara

Lobby sitting area
Lobby
Exterior
Interior
City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Jalan PJU 8/8A, Petaling Jaya, Selangor, 47820
  • Empire Damansara
    1 min walk
  • Curve Shopping Mall
    10 min walk
  • KidZania
    16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    15 min drive

Room options

Deluxe Double Room

  • Sleeps 2
  • 2 Large Single Beds

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

Quadruple Room

  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

King Studio

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The 12 Suite Empire Damansara

Petaling Jaya hotel in Damansara Perdana with 8 restaurants and bars/lounges
Along with 8 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include 4 coffee shops/cafes, a 24-hour front desk and express check-in. Housekeeping is available on request.
The 12 Suite Empire Damansara offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bidets and hairdryers.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at The 12 Suite Empire Damansara, you're just a quick walk from Curve Shopping Mall. You'll find features such as free WiFi in public areas, plus 8 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 8 restaurants, 4 coffee shops/cafes and 2 bars/lounges
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from 1 Utama and 10 minutes from Mid Valley Megamall
There are 8 restaurants and 4 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The 12 Suite Empire Damansara also features a fitness centre, express check-in, and express check-out.

This 3-star Petaling Jaya hotel is smoke free.

Starbucks – This coffee shop serves breakfast, lunch, dinner and light fare.
Zenjo (Japanese) – This sushi bar specialises in Japanese cuisine. Open daily.
Jekyll & Hyde (Italian) – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
San Nae Deul (Korean) – This restaurant specialises in Korean cuisine and serves brunch, lunch and dinner. Open daily.
White Sands Cafe – This café specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 8 restaurants

Restaurants on site

  • Jekyll & Hyde (Italian)
  • San Nae Deul (Korean)
  • Starbucks
  • White Sands Cafe
  • Zenjo (Japanese)

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Property is also known as

The 12 Suite Empire Damansara Hotel
The 12 Suite Empire Damansara Petaling Jaya
The 12 Suite Empire Damansara Hotel Petaling Jaya

The 12 Suite Empire Damansara Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

YAP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

See How

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do expect rooster waking you up in the morning at 5pm.
Stayed 2 nights in Dec 2023

8/10 Good

Sui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
There isn't a receptionist but easy communication via WhatsApp. Room is in decent condition and was cleaned when requested and quickly. Fitness centre is advertised as included but actually requires a fee, I was told it was 21RM but when I went the fee was actually 45RM! Overall still a great value stay that I would happily repeat.
Stayed 9 nights in Nov 2023

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Computerized check in and out, WhatsApp for communication, easy, fast and safe
Stayed 1 night in Oct 2023

10/10 Excellent

HH

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Need free parking assess
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment too
Stayed 1 night in Jan 2020

8/10 Good

Yp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spscious room. Convenient self check-in with locker password key.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was not done with cleaning. Could find hairs on both beds left by previous guests. Toilet too, toilet roll was not changed can see it was used... aircon not working. No front desk staff can check with regards information. Text the number whom has sent regarding checked in details but no reply.... first time encountered and very bad experience with this hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Jack

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Cleanliness In the room need to be improved . Found lots of hair on the floor and used tissue under the bed.
Stayed 2 nights in Oct 2019

6/10 Okay

Yaashinie, Pulau Pinang

Disliked: Staff & service
Staff should have better communication skills and interact in more customer friendly ways.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategy location, Affordable, Very convenient & great customer service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and spacey
Stayed 1 night in Jul 2019

10/10 Excellent

AFAJA BIN

Stayed 2 nights in Aug 2023