YY38 Hotel

2.5 star property

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January 2025

Photo gallery for YY38 Hotel

Loft (Tree House) | In-room safe, rollaway beds, free WiFi
Property amenity
In-room safe, rollaway beds, free WiFi
Loft (Tree House) | In-room safe, rollaway beds, free WiFi
TV

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
38 Tengkat Tong Shin, Off Jalan Bukit Bintang, Kuala Lumpur, 50200
  • Changkat Bukit Bintang
    1 min walk
  • Jalan Alor
    2 min walk
  • Sungei Wang Plaza
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

Deluxe Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Family Queen

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, 1 Queen Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Family King

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Double Queen

  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Family King

  • 18 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

YY38 Hotel

Hotel with a 24-hour front desk, steps from Jalan Alor
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
YY38 Hotel offers 117 air-conditioned accommodations, with a safe. This Kuala Lumpur hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at YY38 Hotel, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Jalan Alor and 9 minutes on foot from Berjaya Times Square
YY38 Hotel offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Kuala Lumpur hotel.

Languages

Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 40.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

YY38 Hotel Kuala Lumpur
YY38 Hotel
YY38 Kuala Lumpur
YY38
YY38 Hotel Hotel
YY38 Hotel Kuala Lumpur
YY38 Hotel Hotel Kuala Lumpur

YY38 Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 23 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 6 out of 59 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Keok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is just a walking distance to Alor street night market. It is very convenient to get food there.
Stayed 2 nights in Jul 2018

6/10 Okay

Ron, Sydney

Liked: Cleanliness
Budget style hotel close to Bukit Bintang
Stayed 6 nights in Jun 2018

6/10 Okay

Yoon Thai

Liked: Staff & service
Stayed 1 night in Mar 2018

8/10 Good

calvin

Liked: Cleanliness, staff & service
Price flexible for the room
Actually is only the room I feel small but is very clean . some more the place is quite small also . by the way I feel comfortable and having enjoy for the night
Stayed 1 night in Sep 2017

4/10 Poor

YANS

Disliked: Staff & service, room comfort
Good location, so-so service.
Check-in was slow. The front desk could not find our booking in the first place and took a long time to rectify the issue. The matter was not well handled. The stay did not start well. Parking is limited on first-come-first-serve basis, which I can understand given the busy nature of the location.

2/10 Terrible

unhappy travel, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely filthy and got ripped off
Place was disgusting went to 5 different rooms all filthy stains on sheets and pillow cases and grubby walls and floors television not work in some rooms one room window falling off staff stole my deposit

8/10 Good

Dashindaran, Selangor

A Night at YY38 Hotel
Pleasant, soothing & relaxing.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, bad service
Not good at all. Very dirty and I woke up the first night at 2 am covered in ants. I want to the reception and they sent a guy with a can of bug spray. He sprayed all over the room with us in there (yes enclosed space with bug spree) and then wanted to leave usin this room, even though he was coughing and retching because of the bug spray, i had to explain to him that it was unacceptable. They ended moving us to the room next door. I was so exhausted that i just went straight to bed. When we aksed for some kind of compensation the next day, they wouldn't ear a thing and didn't care at all about the horrible experience of the previous night. I would not recommend this hotel to anyone.

8/10 Good

Stephen, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic for the price.
Great location, comfortable hotel. Only issue is patchy wifi.

2/10 Terrible

Mohamed, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty hotel
short time hotel, very dirty & smelly

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
More improvement.
The deluxe twin bed is quite small, little bit of access it's not worth the payment.Wi-fi is so slow. They should offer free breakfast etcetera to encourage more guests.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
nice hotel but need to upgrade
the room need refurbish. my last stay at yy38 was better.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
nice hotel but need refurbish
this not my first stay.the hotel personnel was nice but the tv reception is poor and the room need to be upgrade as it is getting old.

4/10 Poor

SHI CHUAN, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Basic Necessities Met
Stayed for a night in this hotel, which is located in Bukit Bintang and very near Jalan Alor, which is the night food street with the famous KL Hokkien Noodles as well as other delicious street food. It is quite near (walkable distance) to plenty shopping centres (e.g. Lot10, Low Yat Plaza etc.). Car parking is available outside the hotel but not much parking lots. For the price paid, I have to say the stay was acceptable. Basically, a hotel room with basic necessities you require but don't expect much. Good enough for travellers who will be out the whole day and only come back to the room for a night's sleep. The only major problem is the wifi which either takes to long to connect or the signal is terrible. Practically non-existent during my stay here.

8/10 Good

Verified traveller

Liked: Room comfort
Good
It was good. Receptionist was kind enough to let me check in early. Room is clean. I suggest that they change the towels, they're grayish already. Toiletries is basic shampoo and body wash all in one, bring toothbrush/toothpaste. Anyway, there's a convenience store beside the hotel. Overall, I enjoyed my stay, it was quiet in the room. The area is near eateries, massage parlors and monorail/GOKL bus stop.

8/10 Good

CHRISTOPHER, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay. Fast and easy check-in and check-out. Very attentive staff. The place is quiet. Shower and it's facilities is great. WiFi is working efficiently. WILL BE BACK HERE FOR THE NEXT TRIP.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Great for a cheap stay!
Super awesome location, and the staff was some of the most helpful and friendliest we had found on our vacation. The rooms are comfortable. not the cleanest in the world (we had to request new sheets on arrival because of burn marks and stains on the ones already prepared in the room, and towels are definitely over-used), but for cheap and the location it was actually quite nice and surprisingly very quiet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
Good location. Safe environment Hotel staff are pleasant.

6/10 Okay

Albert, Russia

Liked: Staff & service
Disliked: Property conditions & facilities
Good but not so clear
Hotel was quite good. But sheets was not clear and had spots.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Good location and shopping belt
It is a great location with lot of eating places even late into the night. Great stay and rooms are clean and comfortable.

6/10 Okay

Fred, SGP

Liked: Cleanliness, staff & service
A reasonable price for such a hotel
Location is OK and quite near to Jalan Bukit Bintang (main shopping areas). The room is clean and staff is friendly. But I feel that the towels are too old and not hygenic at all. A reasonable price for such a hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never bother booking here!
Poor Customer Service! Check in time is not followed that I have to waiy for more than an hour to get to the room. The front desk stuff wasn't apologetic at all for the delay and even being more rude telling excuses! The room is ok for the price but the cleanliness fails.

4/10 Poor

ziva

Liked: Staff & service
Disliked: Cleanliness
good except for cleanliness
very good location-near to shopping area. but room condition is not so clean. found blood dot on bed sheet. towel was not so clean either. can tolerate cuz of location

8/10 Good

AY, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and affordable
This hotel provides all the basic needs an American economy tourist might expect without any frills. The staff was very friendly and helpful. Furnishings and interior appeared to be quite new. Overall, I would compare the experience to any clean but no-frills motel in the US.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, affordable rates!
The hotel is located close to the Bukit Bintang monorail station. It is just a few minutes walk from the major shopping malls in KL. Prices are affordable. Rooms were clean and tidy. good wi-fi connection.