Mangala Estate Boutique Resort - Small Luxury Hotel of the World - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Outdoor pool, pool umbrellas, pool loungers

Amani 2-Bedroom Family Villa | Living area | 40-inch LED TV with cable channels, TV

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Gym

Spa

24/7 front desk

Room service

Explore the area

Lebuhraya Tun Razak, Kuantan, Gambang, Pahang, 26300

Kuan Ti Kong Chinese Temple
41 min drive
Dagun
43 min drive
Bukit Gambang Waterpark Resort
45 min drive
Kuantan (KUA-Sultan Haji Ahmad Shah)
30 min drive

Room options

Minibar, in-room safe, individually furnished, desk

Jala (Water) Villa

43 sq m
Lake view
Sleeps 2
1 King Bed

Amani Pool Villa

45 sq m
Sleeps 3
1 King Bed

Vana (Forest) Villa

48 sq m
Sleeps 2
1 King Bed

Sara Villa Non Pool

Sleeps 2
1 King Bed

Vana Villa Non Pool

Sleeps 2
1 King Bed

Jala Water Villa

Sleeps 2
1 King Bed

Amani Pool Villa

Sleeps 2
1 King Bed

Vana Pool Villa

Sleeps 2
1 King Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Laundry

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Mangala Estate Boutique Resort - Small Luxury Hotel of the World

Luxury hotel with full-service spa and fitness centre

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.

Mangala Estate Boutique Resort - Small Luxury Hotel of the World offers 67 air-conditioned accommodations with minibars and laptop-compatible safes. This individually furnished accommodation includes desks. 40-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Mangala Estate Boutique Resort - Small Luxury Hotel of the World, you'll be close to Sungai Pandan Waterfall. You'll find features such as free self-parking, plus a full-service spa and an outdoor pool.

Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with Thai massages, aromatherapy or body treatments at the spa
Services include babysitting, dry cleaning/laundry and a porter
On-site recreation includes a gym, complimentary bicycles and kayaking
24.9 mi (40 km) from Sleeping Buddha Cave and 29.3 mi (47.2 km) from Teluk Cempedak Beach

Mangala Estate Boutique Resort - Small Luxury Hotel of the World offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A children's pool, a terrace, and barbecue grills are also featured at the luxury Mangala Estate Boutique Resort - Small Luxury Hotel of the World. Free self parking is available.

This 5-star Gambang hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.

Mangala Estate Boutique Resort - Small Luxury Hotel of the World has a restaurant on site.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

Available in all rooms: Internet access

Parking and transport

Free self parking on site

Food and drink

Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: MYR 120 for adults and MYR 60 for children
A bar/lounge
A restaurant
Snack bar/deli

Family friendly

Babysitting (surcharge)
Children's pool
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

Conference centre (5,490 square foot of space)
Meeting rooms

Outdoors

Barbecue grill
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Spa open daily
Spa tub
Thai massages

Accessibility

No lift

1 floor
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

40-inch LED TV with cable channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Mini-fridge
Minibar
Tea bags/instant coffee

Air conditioning
Ceiling fan
Desk
Individual furnishings
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Guests driving to the property should contact this property in advance (e.g. directions)

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 10 children 4 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: from approximately MYR 120 for adults and from MYR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 10 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mangala Resort Kuantan

Mangala Kuantan

Mangala Resort Gambang

Mangala Resort

Mangala Gambang

Mangala Resort Spa

Mangala Estate Boutique Resort

Mangala Estate Boutique Resort Small Luxury Hotel of the World

Mangala Estate Boutique Resort - Small Luxury Hotel of the World Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

James, High Point

Travelled with family

18 Jun 2024

Liked: Cleanliness, staff & service, amenities

The staff were super - and the restaurant was very good and had something for everyone from local to international cuisine.

Stayed 2 nights in Jun 2024

6/10 Okay

Nicholas

Travelled with partner

14 Jun 2024

Liked: Cleanliness

Disliked: Staff & service

We recently had two stays at the hotel for one night each. The resort on paper looks fabulous but sadly is let down by many failings. On our first stay our arrival was okay, the room was excellent, the food was good, but the service in the restaurant was very poor. The water features by the entrance were very dirty and the swimming pool a disgusting shade of green. On our second stay our arrival coincided with another small group and it was clear the staff were totally unprepared for both ourselves and the other group, such that we both had to bring our own luggage into the lobby. The room was again excellent, and the restaurant service well below standard again apart from breakfast where there was a very good young waitress from Indonesia serving us. The food was good but not having any bananas or orange at breakfast was very disappointing. Fortunately the swimming pool was now much improved as were the water features. Also on the positive huge credit must go to your staff member Charline who was attentive, very knowledgeable and took time out to give us an enthralling tour of the property. She deserves huge credit. As a 5-Star hotel Mangala Resort meets this grade in parts, but in others fails miserably. The key to the failings are the staff who are clearly willing and try but they don’t appear to have had sufficient training. Having Nepalese staff on the front line who speak no Malay and only some English is not really appropriate for a hotel of this quality.

Stayed 1 night in Jun 2024

10/10 Excellent

Norhajar

27 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

Sarinder

Travelled with partner

30 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most. Staff at the resort were attentive and helpful at all times. Overall a very positive experience.

Stayed 2 nights in Mar 2024

10/10 Excellent

Kok choon

26 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Travelled with partner

25 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the way they have developed an abandoned tin mine with an environmental touch to give a relaxing area

Stayed 2 nights in Oct 2023

4/10 Poor

Firman

9 May 2023

Disliked: Cleanliness, staff & service

5 star hotel wannabe

We had really high expectations when we booked our anniversary stay in this so called 5 star hotel looking at the reviews that it had as well as the price we had to pay. Boy we were so wrong. First of all the outlook when we enter the lobby was really dated, we were greeted warmly though by the staff. The receptionist was also nice. He told us they were having a complimentary tea time just around the pool area between 3-5pm and since at the time we checked in it was 315pm so we decided to try it out before going to our villa. When we arrived there, the girl who was mending the stall was did not really offer us the food and was complaining saying that the beverages stall was not ready, the supervisor then came and also told us to come back later and advise us to freshen up first. So we went to the room to rest and at 415 we decided to go back to the stall and to our surprise the stalls were not there and it was not even 5pm. A 5 star resort would've just sent over the food and beverage to the room if they were about to close as they were not many guests anyway at the time we were there. Then at night, when we were trying to shower there was no hot water, the technician came and informed us to open the faucet and let the water run for 10mins for the hot water to come out, this is not a 5 star facility. When I was lying on the bed to sleep there were few ants on my hands, i just ignored them. At breakfast, we also feel the staffs were lacking, did not smile and was not having a

Stayed 1 night in May 2023

6/10 Okay

miles

4 Apr 2023

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Mar 2023

8/10 Good

ho

22 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice environment

very quiet place and really out of city,if u plan to go kuantan or lembing not so suitable...but for relax and privacy is gd

Stayed 2 nights in Jun 2022

10/10 Excellent

NUR SALIHIN BIN

Travelled with family, Travelled with family and small children

18 Mar 2022

Liked: Staff & service, amenities, property conditions & facilities

Staff very friendly, place was quiet & exclusive. Perfect holiday

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

24 Apr 2021

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group

20 Oct 2020

Liked: Cleanliness, amenities, property conditions & facilities

Stayed in 2 bedroom Amani villa with pool. Had to shorten stay due to CMCO but they were kind enough to help us on dealing with it and food was amazing. But there was a crew who was asking tip for a room service & saying deposit for wine opener is 50rm and reacted like it was a tip from us. We got it back but wasn't very pleased with experience. Except that everything else was enjoyable! Will be back and highly recommended.

Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

11 Oct 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2020

10/10 Excellent

Adele

Travelled with group

6 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway!

Overall a very pleasant stay with basic amenities provided and clean Accomodation! Would stay again :)

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group

22 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended Resort

A great and quiet place for getaway. Property is well maintained.

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family

20 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place....

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family

10 Feb 2020

Liked: Staff & service, property conditions & facilities, room comfort

Great place to relax

Beautiful place with nice scenery. Love the activities provided but wish our room was cleaner. Not totally a fan of having outdoor shower and wake up to see spider in my room.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

3 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

6/10 Okay

Adam

3 Jan 2020

Liked: Cleanliness, staff & service

Disliked: Room comfort

Beautiful property with noisy fan, terrible food

The environment is absolutely gorgeous! However, something wrong with the way they installed the AC. I couldn't sleep 3 nights much. We have tried three rooms but the noisy air cons were the same. I gave up at the end. It turns on ok at the beginning but the time goes by, the compressor turns on and off all night and it makes metal click sounds as well. We turned off the AC and turn on the fan but fans were also absolutely noisy, too. The property is only 3 years old and I don't understand how all the AC and fans act like old machines. Someone needs to maintain their equipment better. After we checked in, towels were not ready, AC remote control didn't work. We called to change the remote control but nobody came so I had to call again. Staff are friendly and nice but they were not really trained well working in a "5 star" hotel. Food was just scary! I called the restaurant before I got there to let them know I have a special diet, however, they really didn't know what to do. They serve all unhealthy fried food for breakfast. All I could eat was fruits, salad and boiled egg. I would call 5 star property with 3 star service. If you are not specific with your food and you can sleep anywhere, this place will make you happy. If you are specific with your diet and if you are a light sleeper, this is not a place for you. It is a gorgeous place but they don't know how to run a proper 5 star resort. What a shame! Hope someone can improve overall quality so I can visit again

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

2 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

4/10 Poor

Tern Yun

Travelled with family

29 Dec 2019

Disliked: Property conditions & facilities, room comfort

Rooms were old and poorly maintained

We stayed at the 6 room villa, rooms were old and poorly maintained, air-cond broke down and had musty smell after repair, service and house keeping was slow to reach the villa. A very different standard from the other villas. However, the design and layout was great for big families

Stayed 3 nights in Dec 2019

10/10 Excellent

NUR DIANA

Travelled with family

23 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very very very very!!!!

Very happy with the stay!! Great rooms great pools and will definitely comes again!! The hospitality and serve by staff also 5star!! Tiptop and very friendly Malay staff. Reception, buggy, maintainence, everyone in mandala very nice and very 5 star!!keep it up!! Will plan for next trip again! Really satisfaction. I love mandala resort!. Very worth it for price with the treat that we have got!!

Stayed 1 night in Dec 2019

10/10 Excellent

Hazman

3 Dec 2019

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

8 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

10/10 Excellent

Dorathy

13 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Clean & fresh with back to nature environment. Stayed at Amani Villa. Loved it. Spacious & super comfy. Located near to the hotel lobby which was very convenient. Not much varieties at breakfast buffet but it was ok. Was looking forward to borrow the bicycle but most of the bikes were not properly maintained and I had to give up after 20 mins looking for a good bike.

Stayed 1 night in Aug 2019