Citadines Uplands Kuching

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Dates

January 2025

February 2025

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

In-room safe, desk, laptop workspace, blackout curtains

Premier Studio, Accessible, Kitchen | In-room safe, desk, laptop workspace, blackout curtains

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Pool

Gym

Pet-friendly

Outdoor space

Parking available

Breakfast available

Explore the area

No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

The Spring
15 min walk
Vivacity Megamall
3 min drive
Basic's Homemade Burger
1 min walk
Kuching (KCH-Kuching Intl.)
15 min drive

Room options

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

67 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 4
1 Double Bed and 2 Single Beds

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

59 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 3
1 Double Bed and 1 Single Bed

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

44 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Queen Bed

Executive Apartment, 1 King Bed, Accessible, Kitchen

41 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 King Bed

Premier Studio, Accessible, Kitchen

24 sq m
Studio
1 bathroom
City view
Sleeps 2
1 Double Bed OR 2 Single Beds

One Bedroom Premier Apartment

Sleeps 2
1 Queen Bed

One Bedroom Executive Apartment

Sleeps 2
1 King Bed

Two Bedroom Premier Apartment

Sleeps 4
1 King Bed and 2 Single Beds

Two Bedroom Executive Apartment

Sleeps 3
1 Single Bed and 1 King Bed

Studio Premier

Sleeps 2
1 Queen Bed

Similar properties

Pool

Kids pool

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Pet-friendly aparthotel connected to a shopping centre in Kuching with a fitness centre

This smoke-free aparthotel features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Weekly housekeeping is available.

Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Citadines Uplands Kuching. During your stay, you'll be connected to a shopping centre and within walking distance of Vivacity Megamall. You'll find features such as free WiFi in public areas and a free shopping centre shuttle, plus an outdoor pool. This upmarket aparthotel has 215 apartments over 8 floors. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Each apartment includes amenities such as free WiFi and a kitchen.

Each apartment offers a kitchen, a dryer and an iPod docking station
Free WiFi
Continental breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Steps from The Spring and a 3-minute drive from Vivacity Megamall
Free shopping centre shuttle service
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and litter trays

Citadines Uplands Kuching offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Citadines Uplands Kuching. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuching aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

Outdoor pool
Pool loungers
Pool umbrellas

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free shopping centre shuttle
Car not required
Covered parking on site (MYR 3.20 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Family friendly

Children stay free (see details)
Children's pool

Kitchen

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Refrigerator
Water dispenser

Dining

Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 14 for children
Room service

Bedrooms

Bedsheets provided
Rollaway/extra bed: MYR 100 per night

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Living spaces

Separate sitting area

Entertainment

DVD player
IPod dock
TV with cable/satellite channels

Outdoor areas

Terrace

Laundry

Dry cleaning/laundry service
Dryer
Laundry facilities

Work spaces

Business centre
Laptop workspace
Meeting room

Comfort

Air conditioning

Pets

Pet friendly
Welcoming cats and dogs only
Up to 8 kg per pet
Fee: MYR 500 per accommodation per night
Pets allowed in specific rooms
Litter boxes
Food and water bowls

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Doorbell and phone notification
In-room accessibility
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
Smoke-free property

Services and conveniences

24-hour front desk
Blackout drapes
Concierge services
Housekeeping (weekly)
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance

Location highlights

Connected to a shopping centre
Near an outlet shopping centre
Near the airport

Things to do

Children's pool
Gym
Shopping centre

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher

General

215 units
8 floors
Banquet hall
Bulk dispensers for toiletries
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Soundproofing
Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: MYR 500 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 18 lb per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MYR 100.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately MYR 20 for adults and from MYR 14 for children
Airport shuttle fee: MYR 15 per person (one-way)
Airport shuttle fee per child: MYR 15.00
Covered self-parking fee: MYR 3.20 per day
Pet fee: MYR 500 per accommodation, per night
Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Citadines Uplands Kuching offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadines Kuching

Citadines Kuching Uplands

Citadines Uplands

Citadines Uplands Apartment

Citadines Uplands Apartment Kuching

Citadines Uplands Kuching

Citadines Uplands Kuching Sarawak

Citadines Uplands Kuching Aparthotel

Citadines Uplands Aparthotel

Citadines Uplands Kuching Kuching

Citadines Uplands Kuching Aparthotel

Citadines Uplands Kuching Aparthotel Kuching

Citadines Uplands Kuching Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Lawrence

Business traveller

8 Aug 2024

Liked: Room comfort

Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children

16 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

a bit rundown for the price is charges

Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Travelled with family and small children

16 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.

Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Business traveller

16 May 2024

Liked: Cleanliness, amenities

I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.

Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

9 May 2024

A bit dated, maintenance might be a bit lagging.

Stayed 1 night in May 2024

8/10 Good

Zhi chao

Travelled with partner

19 Apr 2024

Liked: Amenities, property conditions & facilities

Good location. Staff is friendly. Just hope the room is cleaner

Stayed 3 nights in Apr 2024

6/10 Okay

tony amir

19 Apr 2024

Stayed 5 nights in Apr 2024

2/10 Terrible

Daniel

10 Apr 2024

Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

19 Jan 2024

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.

Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

20 Nov 2023

Disliked: Property conditions & facilities

Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Travelled with group

6 Nov 2023

Liked: Cleanliness, amenities, property conditions & facilities

the staff is very helpful

Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

6 Nov 2023

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

21 Sept 2023

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.

Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

21 Sept 2023

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family

10 Sept 2023

Liked: Cleanliness, room comfort

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.

Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

9 Sept 2023

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

17 Aug 2023

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Travelled with group

25 Jul 2023

Liked: Cleanliness, amenities

1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall

Stayed 2 nights in Jul 2023

2/10 Terrible

JUNWEN

14 Jul 2023

Stayed 3 nights in Jul 2023

8/10 Good

Dennis

Business traveller

18 Jun 2023

Liked: Cleanliness

No water, aircon wasnt cold at all. Good location.

Stayed 5 nights in Jun 2023

2/10 Terrible

Kathleen

21 May 2023

Liked: Cleanliness, amenities, property conditions & facilities

A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.

Stayed 5 nights in May 2023

10/10 Excellent

Soundharanayagi

9 May 2023

Liked: Cleanliness, property conditions & facilities

A decent property nothing much to complain about, Staff are very friendly and accomodative

Stayed 2 nights in May 2023

8/10 Good

Johannes, London

Travelled with partner

8 May 2023

Liked: Cleanliness, amenities, property conditions & facilities

We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.

Stayed 3 nights in Apr 2023

4/10 Poor

Spirto

Travelled with partner

16 Apr 2023

Disliked: Property conditions & facilities

The entire property is rundown, the property is not maintained up to the standard. The gym is very hot with no air conditioning, the swimming pool furniture are old and safe. Overall it needs to be refurbished.

Stayed 5 nights in Apr 2023

8/10 Good

Natasha

Travelled with family

20 Mar 2023

Liked: Room comfort

4 night stay in Kuching

Stayed for 4 nights as a family of 5 (with grand parents and a 10 month old baby) in a 2 bedroom apartment in Dec 2022. Location is about 10 mins drive from airport and 10 mins drive into town. It is located just opposite a mega mall, so we were able to get some groceries for our kid. We actually found sachets of coffee, tea, milo, cereal and some candies left over from the previous guest in the cupboard. Otherwise, the room is clean enough, baby crib provided and only reason I stayed there was for the freezer to keep my milk. Breakfast was served in a bento box and consists of fried noodles or rice and it was quite sad looking. Would recommend to get the room without breakfast, save the money and go to the mall opposite for something better. There's a nice quaint cafe on level 1 which you can get proper coffee and cakes too! We checked in at about 4pm, and our room was not ready. Was stressful as my 10-month old was restless and my milk was thawing out while we sat in the lobby for 45mins. Lots of room for improvement.

Stayed 4 nights in Dec 2022