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"Clean, modern, friendly and helpful staff. The rooftop pool and bar were awesome. " More
19 Aug 2019 by Maya
Dear Valuable Guest, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali
16 Mar 2018 by Maya
Dear Mr. Gio, Thank you for chosing our Hotel as your accommodation during taking holiday in Bali. Such a pleasure moment for us when delivering excellent services then combine with beautiful sunset view. See you in next holiday in Bali at our Hotel. Warm Regards, Citadines Kuta Beach Bali
7 Jan 2020 by Siti Kotijah
Dear Mr. Alex, Thank you for sharing your experience on your recent stay in our hotel. We do apologize particularly on the water condition that you had experienced. Your concerned has been addressed to our respective department for further investigation. Warm Regards, Citadines Kuta Beach Bali
9 Dec 2019 by Maya
Dear Valuable Guest, It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to post your thoughts on Expedia review channel. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali
9 Aug 2019 by Maya
Dear Valuable Guest, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali
16 May 2019 by Maya
Dear Valuable Guest, It was a great pleasure having you stay at Citadines Kuta Beach Bali. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted your observations and recommendations for improvements. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali
23 Apr 2018 by Maya
Dear Ms. Loma, Thank you for your trust to our services during spend your holiday in Bali. Should be our promise to prioritize our guest needed. See you in next visit in Bali. Warm Regards, Citadines Kuta Beach Bali
2 Apr 2018 by Maya
Dear Mr./s. Anonymous, Thank you for sharing your experience during stay in our Hotel. Regarding your feedback about the cleanliness, behalf of the Management we would like to express our deeply apology for the inconvenience caused. This issue has been shared to related department to be improved immediately. We do hope our improvement can be satisfied your further holiday. Warm Regards, Citadines Kuta Beach Bali
3 Nov 2017 by Citadines Kuta Beach Bali
Thanks for staying with us. We appreciate your feedback! We are waiting for your next stay with us soonest.
1 Sep 2017 by Management Citadines Kuta Beach Bali
Dear Valued Guest, Thank you for selecting our Hotel as your holiday destination and for having taken your valuable time to share your precious feedback about your recent stay with us. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Guest satisfaction is our utmost priority and your positive review is our Best Reward. Thank you.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Citadines Kuta Beach Bali offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Citadines Kuta Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Kuta hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Citadines Kuta Beach Bali offers 194 air-conditioned accommodations with minibars and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Citadines Kuta Beach Bali has 2 restaurants on site.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
