RIHGA Royal Hotel Kyoto

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking | Down duvets, minibar, in-room safe, desk
Standard Triple Room | Down duvets, minibar, in-room safe, desk
Exterior
Indoor pool
6 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Station Building
    ‪4 min walk‬
  • Kyoto Aquarium
    ‪7 min walk‬
  • Kyoto Tower
    ‪9 min walk‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

Regular floor Superior Twin, Non Smoking (24~27sqm)

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Premium floor Superior Twin, Non Smoking (27~30sqm)

8.4 out of 10
Very good
(14 reviews)
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Single Beds

Regular floor Suite Double, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Regular floor Suite Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Family Room Non Smoking (8th floor)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 8
  • 3 Single Beds

KIRA KARACHO (GIN-GETSU)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

KIRA KARACHO (KIN-UN)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Twin Room, Non Smoking (10th floor)

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Triple Room

8.6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

Wide King Double, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Luxury Family room, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 12
  • 4 Single Beds

Japanese style Room Non-smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 8
  • 4 Single Futons

TATAMI Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Single Beds

Premium floor Superior Twin Room, Non Smoking (9th floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 Single Beds

Twin room with TATAMI, Non-smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons

Executive floor Junior Suite Twin Non Smoking(10th floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Suite Twin Run of House [Room Type or Size will be assigned upon arrival]

  • City view
  • Sleeps 2
  • 2 Single Beds

Luxury Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Deluxe Twin, Non Smoking (9th floor)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

High Floor Standard Twin Room (Run of Floor), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

Executive floor Superior Twin Room, Non Smoking (10th floor)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

7.6 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Standard Twin, Non Smoking (9th floor)

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Double Room, Non Smoking (10th floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Deluxe Double, Non Smoking (9th floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 Double Bed

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

High Floor Superior Twin Room (Run of Floor), Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Single Sofa Bed

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Double Room, Non Smoking (10th floor)

7.8 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Standard Double, Non Smoking (9th floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Twin (Hollywood twin) Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Twin (Hollywood Twin), Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 Double Bed

Executive floor Small Double Room, Non Smoking (10th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Single Beds

Premium Floor Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Regular Floor Wide King Room

  • Sleeps 2
  • 1 King Bed

Regular Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds OR 2 Double Beds

Premium Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Hanakoji Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Floor Japanese Style Suite Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Concept Twin Room Kira Karacho Gin Getus

  • Sleeps 2
  • 2 Double Beds

Regular Floor Superior Double Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed and 1 King Bed

Twin Room

  • Sleeps 3
  • 2 Single Beds

Premium Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Concept Twin Room Kira Karacho Kinun

  • Sleeps 2
  • 2 Double Beds

Executive Floor Superior Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Premium Floor Suite Twim

  • Sleeps 2
  • 2 Double Beds

Regular Floor Luxury Twin Room

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds OR 2 Double Beds

Executive Floor Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Supeior Hollywood Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Regular Floor Suite Twin

  • Sleeps 2
  • 2 Double Beds

Executive Floor Executive Suite Twin

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Family Room

  • Sleeps 4
  • 4 Single Beds

Regular Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Executive Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Premium Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Suite Double

  • Sleeps 2
  • 1 King Bed

Premium Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Hanakoji Floor Suite Twin

  • Sleeps 2
  • 2 Double Beds

Executive Floor Junior Suite Twin

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Regular Floor Standard Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

RIHGA Royal Hotel Kyoto

Hotel with 6 restaurants, a quick walk to Kyoto Aquarium
Along with 6 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and concierge services are on-site.
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at RIHGA Royal Hotel Kyoto gets high marks from our customers. During your stay, you're just a quick walk from Kyoto Tower. Free WiFi in public areas, free self-parking and 6 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy French cuisine while dining at Top of Kyoto
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Within a 10-minute walk of Kyoto Aquarium and Kyoto Tower
RIHGA Royal Hotel Kyoto offers its guests an indoor pool and a fitness centre. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly RIHGA Royal Hotel Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Top of Kyoto – This restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available.
Royal Ryuho – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available.
Gourmand Tachibana – This restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available.
All Day Dining KAZA – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tankuma Kitamise – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,200 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining KAZA
  • Gourmand Tachibana
  • Royal Ryuho
  • Tankuma Kitamise
  • Top of Kyoto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

  • Pool access available from 1:30 PM to 8:30 PM
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1200 out of 2076 reviews" "
Rating 8 - Good. 576 out of 2076 reviews" "
Rating 6 - Okay. 214 out of 2076 reviews" "
Rating 4 - Poor. 49 out of 2076 reviews" "
Rating 2 - Terrible. 37 out of 2076 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir, Aurora

Stayed 4 nights in Sep 2024

6/10 Okay

Katia

Stayed 5 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the regular floor suites. It was perfect for what i needed. Spacious and well designed. Top notch
Stayed 4 nights in Oct 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and liked the shuttle to the train station.
Stayed 2 nights in Oct 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great, but what turned me "off" is the staff, he called himself the Manager, who was standing between the front main entrance doors and the registration area. Problem started as I tried to retrieve the luggage from the storage area in the afternoon. I had a taxi outside on stand-by so he can take us to the Kyoto Station for afternoon reserved Shinkansen. We mis-placed the tag/key for our luggage. As we were trying to find it in our shoulder bag, the so called Manager insist I need to provide the tag/key, with no other options. I tried to explain that we have taken photo to prove our luggage, but to no avail. I asked to escalate this to his manager, but he insist he is "the" Manager and no other Manager at this hotel. He expect me to accept his answer that this large hotel's manager is floor manager. His attitude towards me and my family was beyond my expectation and I WILL NEVER STAY HERE AGAIN. And share my experience to my colleague and business associates. I feel this so called "Manager" for entire hotel with no other Manager? needs to take Customer Relation Training as well as Management Training.
Stayed 1 night in Oct 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Not a bad hotel, but a not great one either. Our room was ok, but definitely smelt like it used to be a smoking room. Felt pretty dated and stale. The subway transfer shuttle was great however and got a lot of use given the hotels distance from the Kyoto station. Not a lot of local dining options around the area and the prices of the hotels room service and in house restaurants was ridiculous.
Stayed 3 nights in Oct 2024

2/10 Terrible

Binh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Uhhhh, no. Paid for two bed suite to accommodate 3 guests. When i tried to book a room with shoddy wifi, kept getting errors. When i finally got thru, accidentally put 1 guest, but still for two beds. When i got to the hotel, told them i have two guests w me and they said since i didnt select three guests total, the concierge had to upcharge me 75$ extra for it. This crap Doesnt happen stateside, or any other places for that matter (if so, i dont recall). Concierge wasnt flexible w it, much to my dismay and incessant explanation of circumstances (and i rarely complain)… and gave me a 5$ discount for my troubles. Pathetic. And im an avid international flyer. I despise japan for this behavior. Yes. Whole country collects an L for this.
Stayed 1 night in Oct 2024

6/10 Okay

Yvonne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Mattress was old and caved in the center. Comforter had a lot yellow stains. Aside from that our stay was decent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a must stay, the staff friendly and accomodating, the room was spacious and so clean. Thanks for a great stay, the only negative thing would be is there is a control at the side of your bed that controls the room lighting which shines blue all night
Stayed 5 nights in Sep 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

liu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and convenient location, there was also shuttle bus available to and fro Kyoto station. Room was clean and cosy. Staff were all very friendly, had a lovely stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gildardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The room super clean and the staff extremely helpful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Durvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Amazing, neat and very clean. Excellent customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pegah, Wets Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. Very nice and helpful staff. Clean rooms a d great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kosei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's so clean and comfort to stay. It's near the stations and mall.
Stayed 3 nights in Sep 2024

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, under 10 minutes to Kyoto station, rooms are spacious and clean, breakfast option on the top floor was very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thuy is the sweetest she helped us so much!!! We found out she was from Vietnam and came to Japan after school!
Stayed 4 nights in Sep 2024

10/10 Excellent

Matthew Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and around a 5 minute walk to Kyoto station which is very convenient. 7/11 and a great coffee shop around 2 minutes away too.
Stayed 10 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was spacious for our family of four. Whilst the hotel is in close proximity to the station, the shuttle bus was frequent and fabulous in the excessive heat. Buffet breakfast provided mix of options which was suitable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Stayed 3 nights in Sep 2024