RIHGA Royal Hotel Kyoto

4.0 star property

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Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking | Down duvets, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; French cuisine
Indoor pool
Standard Triple Room | Down duvets, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Station Building
    ‪4 min walk‬
  • Umekoji Park
    ‪5 min walk‬
  • Kyoto Aquarium
    ‪7 min walk‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

Regular floor Superior Twin, Non Smoking (24~27sqm)

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Premium floor Superior Twin, Non Smoking (27~30sqm)

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

  • City view
  • Sleeps 4
  • 2 Single Beds

Regular floor Suite Double, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Regular floor Suite Twin, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Family Room Non Smoking (8th floor)

  • City view
  • Sleeps 8
  • 3 Single Beds

KIRA KARACHO (GIN-GETSU)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

KIRA KARACHO (KIN-UN)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Triple Room

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

Wide King Double, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Luxury Family room, Non Smoking

  • City view
  • Sleeps 12
  • 4 Single Beds

Japanese style Room Non-smoking

  • City view
  • Sleeps 8
  • 4 Single Futons

TATAMI Suite Twin

  • City view
  • Sleeps 4
  • 2 Single Beds

Premium floor Superior Twin Room, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Twin room with TATAMI, Non-smoking

  • City view
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons

Executive floor Junior Suite Twin Non Smoking(10th floor)

  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Suite Twin Run of House [Room Type or Size will be assigned upon arrival]

  • City view
  • Sleeps 2
  • 2 Single Beds

Luxury Twin Room, Non Smoking

  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Deluxe Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Deluxe Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

High Floor Standard Twin Room (Run of Floor), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

Executive floor Superior Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Standard Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Deluxe Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

High Floor Superior Twin Room (Run of Floor), Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Single Sofa Bed

Standard Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Standard Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Twin (Hollywood twin) Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Twin (Hollywood Twin), Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Executive floor Small Double Room, Non Smoking (10th floor)

  • Sleeps 4
  • 1 Double Bed

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

  • Sleeps 6
  • 2 Single Beds

Premium Floor Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Regular Floor Wide King Room

  • Sleeps 2
  • 1 King Bed

Regular Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds OR 2 Double Beds

Premium Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Hanakoji Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Floor Japanese Style Suite Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Concept Twin Room Kira Karacho Gin Getus

  • Sleeps 2
  • 2 Double Beds

Regular Floor Superior Double Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed and 1 King Bed

Twin Room

  • Sleeps 3
  • 2 Single Beds

Premium Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Concept Twin Room Kira Karacho Kinun

  • Sleeps 2
  • 2 Double Beds

Executive Floor Superior Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Premium Floor Suite Twim

  • Sleeps 2
  • 2 Double Beds

Regular Floor Luxury Twin Room

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds OR 2 Double Beds

Executive Floor Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Supeior Hollywood Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Regular Floor Suite Twin

  • Sleeps 2
  • 2 Double Beds

Executive Floor Executive Suite Twin

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Family Room

  • Sleeps 4
  • 4 Single Beds

Regular Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Executive Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Premium Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Suite Double

  • Sleeps 2
  • 1 King Bed

Premium Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

Hanakoji Floor Suite Twin

  • Sleeps 2
  • 2 Double Beds

Executive Floor Junior Suite Twin

  • Sleeps 2
  • 2 Double Beds

Hanakoji Floor Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Regular Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Regular Floor Standard Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

RIHGA Royal Hotel Kyoto

Hotel with 6 restaurants, a quick walk to Kyoto Aquarium
Along with 6 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and concierge services are on-site.
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at RIHGA Royal Hotel Kyoto gets high marks from our customers. During your stay, you're just a quick walk from Kyoto Tower. Free WiFi in public areas, free self-parking and 6 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy French cuisine while dining at Top of Kyoto
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Within a 10-minute walk of Kyoto Aquarium and Kyoto Tower
RIHGA Royal Hotel Kyoto offers its guests an indoor pool and a fitness centre. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly RIHGA Royal Hotel Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Top of Kyoto – This restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available.
Royal Ryuho – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available.
Gourmand Tachibana – This restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available.
All Day Dining KAZA – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tankuma Kitamise – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,200 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining KAZA
  • Gourmand Tachibana
  • Royal Ryuho
  • Tankuma Kitamise
  • Top of Kyoto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

  • Pool access available from 1:30 PM to 8:30 PM
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1224 out of 2111 reviews
Rating 8 - Good. 581 out of 2111 reviews
Rating 6 - Okay. 218 out of 2111 reviews
Rating 4 - Poor. 51 out of 2111 reviews
Rating 2 - Terrible. 37 out of 2111 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The room that was originally provided smelled like smoke. Upon changing rooms, although much roomier, the bathroom floor looked like it was not cleaned; closet floor had dust balls.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family stays
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the RHIGA Kyoto
We are repeat visitors to the RHIGA hotel in Kyoto. We love that the hotel is close to Kyoto Station but not too close. Staff are very efficient and friendly. The bell desk staff were very helpful arranging takyubin for our larger pieces of luggage to be transported to the RHIGA hotel in Osaka. Housekeeping staff were friendly and very thorough in freshening up our room each day. We love the breakfast buffet on the first floor and have stayed at this hotel enough to know when the restaurant is not as crowded. I would like to see the complimentary shuttle bus hours expanded to start earlier than 9:00 am and ending later than 7:00 pm. Several hotel guests mentioned the same issue, wishing that the shuttle bus hours were expanded. Still a great place to stay and we always recommend this hotel and the RHIGA hotel chain to our friends traveling to Japan.
Stayed 2 nights in Nov 2024

8/10 Good

ALONSO

Stayed 4 nights in Oct 2024

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ask to be moved on our first night as the train noise was exceptionally loud. The room we moved to was fine. Staff were l lovely especially Dhungana Samar who helped us move rooms in the night. Concierge was also excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, 15 minute walk to the train station. Bigger room, two great breakfast options. One very high rated dinner option in the 14th floor rotating French restaurant
Stayed 2 nights in Nov 2024

4/10 Poor

Collette

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
the first night was appalling as the room smelt strongly of smoke and the was a train track outside the window with trains going past every few mins we complained and were moved to a quieter cleaner room the next day
Stayed 4 nights in Nov 2024

10/10 Excellent

KAREN, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by all staff was wonderful and very informative. Beautiful lobby area with the ikebana arrangements.
Stayed 2 nights in Nov 2024

8/10 Good

Fen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is a bit hidden & hard to find at first. If you can catch the shuttle from Kyoto station to the hotel, I would recommend it. It is a lovely hotel. I booked a room on the executive floor, and I'm not really sure if there was any additional benefit that I was not already accustomed to for a regular booking. The room was quite small considering it was in Kyoto. The bathroom amenities provided were high quality and smelled amazing. They do have a shuttle service which I utilized for my departure to Kyoto station. The staff was very friendly and helpful. The restaurants smelled amazing, but I did not get a chance to visit any of them. There is a convenient currency converter in the lobby area and an ATM of course. The area itself is quite sleepy, but if you walk about 10 minutes there are quite a few restaurants and malls to visit.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Miroslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast.
Stayed 4 nights in Nov 2024

6/10 Okay

Grayson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not comfortable, and the duvet did not fit the size of the bed and continued to fall to the foot of the bed... Otherwise the stay was great, staff was excellent and helpful would recommend if you enjoy a gamble for quality of the bed.
Stayed 5 nights in Nov 2024

8/10 Good

Carol

Stayed 1 night in Nov 2024

10/10 Excellent

Miroslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and luxury hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to train station. Close to Aeon mall and other shopping options. Rooms are clean, staff are courteous and all staff I interact with speaks english.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Nov 2024

10/10 Excellent

Roudolf

Stayed 2 nights in Nov 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the location in the past and liked the location being close to the Kyoto Station but not too close. The hotel is easily walkable to the station with Aeon Mall and Avanti Mall near the hotel and the train station. We enjoyed to vast array of food available at the Kaza breakfast buffet. When the restaurant opened for breakfast at 6:30 am there was a really long line waiting to get in. Staff handled to line into the buffet well and the line moved quickly. Food was fresh, tasty and there was a wide variety of breakfast options to suit every taste. Our grandchildren, who are picky eaters, enjoyed themselves at the buffet the last time we stayed at the RHIGA Kyoto. One suggestion to reduce the lines would be to locate the egg station separately from the rest of the hot dishes. Still, we feel the staff hospitality and the hotels cleanliness is a big reason we continue to choose the RHIGA Hotel chain while staying in Japan either for business or leisure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean everywhere inside the hotel, it also smell really good, the house keepers had done an excellent on cleaning the room.
Stayed 4 nights in Oct 2024

8/10 Good

Dale

Liked: Property conditions & facilities
Excellent restaurants 1 up top set breakfast with rotating view of the city and 1 buffet your choice every day you stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to/from train station. A lot of staff in lobby to be of help. Longer hours for shuttle would be better.
Stayed 6 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful; the hotel is very professional in the old-school way.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well situated spot with a shuttle bus to the station
Stayed 5 nights in Oct 2024

10/10 Excellent

Lance, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very, very nice. The room was large, and the air conditioning was cool. The shuttle to and from the train station was very helpful. The restaurants in the basement was very good, and the location was great.
Stayed 9 nights in Sep 2024