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The Charmant Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Charmant Hotel

Lobby
2 bars/lounges
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    ‪1 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪2 min walk‬
  • La Crosse Center
    ‪4 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Charmant Hotel

Riverwalk La Crosse hotel in Historic Downtown La Crosse with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
The Charmant Hotel offers 67 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Charmant Hotel. During your stay, you're just a quick walk from Mississippi River. Features include free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Mississippi River and 4 minutes on foot from La Crosse Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre, 2 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Charmant Hotel. Parking is available for a fee.

This 4-star La Crosse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Limo/town car service
  • Uncovered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 1002 reviews" "
Rating 8 - Good. 102 out of 1002 reviews" "
Rating 6 - Okay. 14 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and unique! Amazing Mississippi River views, attention to every detail and a hidden gem!
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our two-night stay at The Charmant! Beautifully maintained historical building with so many of the spaces retaining original brick walls and wood floors. Our room was clean and comfortable. King size bed with ultra premium bedding. So close to the riverfront and park. The rooftop deck is a great place to have a drink (complete with fire pit and propane heaters for chilly nights). You can either valet park for $15/night or find free street parking. Just pay attention to the street parking hours to avoid a ticket.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is at 3 pm and we got there after a long day of traveling, at 3:30. We had to wait over an hour for our room to be ready which left us no time for a nap and shower (which we really needed!) before we had to leave for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking for handicapped folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Staff & service
Showed up and was told I had no reservation and no rooms were available. Buyer beware!!
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Holly

Travelled with partner
Liked: Cleanliness
The room was very very expensive and right across from the elevator. Several times people were using the elevator and talking loudly enough to wake me up. Including a staff person apparently asking if someone worked there. I think the check in staff should have told me the rooms location and it should have been less expensive. I didn’t ask for another room and didn’t realize how noisy it would be until late.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheristen

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building and great location. Parking was easy and property has lots of charm. highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolae

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney, Edina

Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Johnston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and absolutely loved the hotel, dining options, convenience, ambience, and value. Will definitely stay here any time we return to LaCrosse.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th time staying at this property and I look forward to it every time!
Stayed 1 night in Sep 2024

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual!
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Valet always had car ready quickly. Friendly. Comfortable bed and large bathroom. Noisy. Could hear people walking around above us.Restaurant could use a larger selection on both breakfast and dinner menus
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
They did a great job of converting a candy factory into a comfortable hotel, while still maintaining some of the early architectural elements. Some of the original signage was incorporated into the decor of the lobby and restaurants. The staff, mostly young people, were very friendly and helpful. They made us feel welcome. The restaurant was outstanding with food quality and presentation that you'd expect in a big city. (The prices were also at big-city levels.) We especially enjoyed the French onion soup. The crab cake appetizer was sufficient for my main course. We also tried the Parlour (coffee shop), where we had fantastic croissants and the Rooftop Terrace, where we enjoyed wood-fired pizzas while watching the sunset. The Charmant is in a terrific location, about 2 blocks from the Mississippi River. Just a few block in the other direction, you can find shops and cafes.
Stayed 3 nights in Sep 2024