Comfort Inn Lancaster at Rockvale

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillow-top beds, desk, blackout curtains
Fitness facility
Interior entrance
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Rockvale Outlets
    ‪1 min walk‬
  • American Music Theatre Lancaster
    ‪7 min walk‬
  • Amish Farm and House
    ‪10 min walk‬
  • Lancaster, PA (LNS)
    ‪24 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping centre in Lancaster with free breakfast
A 24-hour front desk, express check-out and a fireplace at reception are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Rockvale Outlets. Free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the beds
  • Steps from Rockvale Outlets and 7 minutes on foot from American Music Theatre Lancaster
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maribel

Liked: Cleanliness, property conditions & facilities
Great location’
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebeca

Stayed 2 nights in Sep 2024

8/10 Good

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, the place was clean, close to Sight and Sound. We met some nice people from Canada while dining.
Stayed 2 nights in Oct 2024

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled bad and air conditioner was very loud all ight long. Very old and dated
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Lancaster for two days. One night in the hotel. The place was clean, check-in was quick and friendly. Room was a bit older but very clean. Slept very well on the beds. Breakfast was better than average.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Do not contact me in any way, shape, or, form. We will never stay in another Comfort Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and quiet. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Machele

Stayed 2 nights in Sep 2024

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Disliked: Amenities
dated, horrible coffee, thin walls, sticky floors
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hav someone call me please about stay
The female employee that checked us in wad awesome! Breakfast in morning was a dissapointment. Sausage links were burn't to a crisp. Was a alot of new help different from previous stay Grass was being cut when we arrived. Next morning our car was covered with grass clippings. I had car detailed b4 trip No excuse for that. Had 2 hav it cleaned soon as we got home Don't plan to stay again. Asked 4 someone 2 contact me but they didn'
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact that the handicap bathroom had a bathtub instead of a walk-in shower, I would’ve appreciated a mirror over the desk to be used as a dressing table.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, North Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and the rooms were clean.
Stayed 2 nights in Sep 2024

4/10 Poor

harry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
no room service
Stayed 2 nights in Sep 2024

4/10 Poor

Deanne

It was dirty and you had to ask for clean towels and wash rags and still didn’t get them pool was broke halls were dirty and our tub leaked
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great mattress
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark, Dripping Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and peaceful
Stayed 1 night in Sep 2024