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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Interior entrance
Fitness facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • American Music Theatre Lancaster
    ‪7 min walk‬
  • Amish Farm and House
    ‪10 min walk‬
  • Dutch Wonderland
    ‪3 min drive‬
  • Lancaster, PA (LNS)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping centre in Lancaster with free breakfast
A 24-hour front desk, express check-out and a fireplace at reception are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from American Music Theatre Lancaster. Free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the beds
  • 7 minutes by foot from American Music Theatre Lancaster and a 3-minute drive from The Amish Village
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but fine for just an overnight stay. Breakfast was much better than we expected. Staff was very friendly and warm.
Stayed 1 night in Dec 2024

2/10 Terrible

Brenda, Hebron

Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy they provided two room keys since one worked well to open the doors.
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decently clean Breakfast wasn't the greatest
Stayed 1 night in Dec 2024

8/10 Good

grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to enjoy the American Music Theater.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, budget friendly, very nice staff, delicious breakfast, comfy beds and pillows, near everything Lancaster has to offer. Highly recommended!
Stayed 4 nights in Dec 2024

6/10 Okay

Lynne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the location
Stayed 2 nights in Dec 2024

10/10 Excellent

Adenir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice place! Clean, comfy & great breakfast!
Clean, quiet, comfortable place. Economically priced. Everything worked well. Terrific breakfast! Some of the nicest front desk people I've dealt with. Wouldn't hesitate to stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. The desk clerk - Donna was friendly and helpful with our rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronielyn

Travelled with family, Travelled with group
Stayed 1 night in Dec 2024

8/10 Good

Teresa, Manassas

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to American music theater
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk E

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would gladly stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Dirk E

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would gladly stay there again
Stayed 2 nights in Dec 2024

8/10 Good

Arie

Travelled with family
Liked: Cleanliness, staff & service
The room was fine. The bathroom fan was very noisy. Breakfast was soso.
Stayed 2 nights in Dec 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well kept. Staff was friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, room comfort
I did a survey when we arrived and everything was perfect. The next day when we went to take a bath, the stopper did not work and the shower was stuck on shower. Neither one of us were able to take a bath. They told us it was fixed, but it wasn’t.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024