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DoubleTree Resort by Hilton Lancaster

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Lancaster

Exterior
Lobby
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers
Property amenity
2 Queens w/ Sofabed Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2400 Willow Street Pike, Lancaster, PA, 17602
  • Lancaster County Convention Center
    ‪7 min drive‬
  • Tanger Outlets Lancaster
    ‪12 min drive‬
  • Dutch Wonderland
    ‪13 min drive‬
  • Lancaster, PA (LNS)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queens Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queens Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Bed Whirlpool

King Bed Whirlpool | Hypo-allergenic bedding, down duvets, in-room safe, desk

King Bed Whirlpool

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queens w/ Sofabed Non Smoking

2 Queens w/ Sofabed Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queens w/ Sofabed Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for King 2 Room Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

King 2 Room Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking (Whirlpool)

Two Queen Beds, Non-Smoking (Whirlpool) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking (Whirlpool)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

DoubleTree Resort by Hilton Lancaster

Family-friendly hotel with 2 indoor pools and golf course
Along with 2 indoor pools, this hotel has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree Resort by Hilton Lancaster offers 185 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets. 50-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 9-hole golf course. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Lancaster's great location. During your stay, you'll be close to Lancaster County Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 indoor pools
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Lancaster County Convention Center and 10 minutes from Franklin & Marshall College
  • Dogs welcome for a fee
As a guest of DoubleTree Resort by Hilton Lancaster, you'll find a golf course, 2 indoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly DoubleTree Resort by Hilton Lancaster. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree Resort by Hilton Lancaster has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 1.95 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 indoor pools
  • 24-hour gym
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Pro golf shop
  • Shopping

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 1.95 to 15 per person
  • Fee for in-room wireless Internet: USD 12.95 per stay (rates may vary)
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Lancaster
DoubleTree Resort Hilton Hotel
DoubleTree Resort Hilton Hotel Lancaster
DoubleTree Resort Hilton Lancaster
DoubleTree Resort Lancaster
Lancaster DoubleTree Resort
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
DoubleTree Resort by Hilton Hotel Lancaster
Doubletree By Hilton Lancaster
DoubleTree Resort by Hilton Lancaster Resort
DoubleTree Resort by Hilton Lancaster Lancaster
DoubleTree Resort by Hilton Lancaster Resort Lancaster

DoubleTree Resort by Hilton Lancaster Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1009 reviews
Rating 8 - Good. 190 out of 1009 reviews
Rating 6 - Okay. 80 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Travelled with family and small children
Disliked: Staff & service, amenities
Staff was incredibly rude, I spent about 15 minutes following signs to the ice machine to find out there isn’t one on my floor. I called the front desk to ask if I can have some delivered to keep my babies bottles cold, the staff was incredibly rude to me and told me I had to go up the elevator to the 4th floor and get it myself. This facility is also a banquet hall and we got the (un)pleasure of listening to loud music all night it’s like we were sleeping next door to the hall. Oh and open the window to your room? Expect to see a view of the parking lot? No it’s another one of the banquet halls, super weird. Luckily it wasn’t in use. Rooms seamed a bit dated with wallpaper peeling however they were clean dispite the old use coffee cup left in the fridge. Double tree not living up to the Hilton name and we won’t be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RAJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kariny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a wonderful water playground for the little ones.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Clean, spacious, feels newly renovated & staff is friendly. Hot cookies upon arrival. Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Romanny

Stayed 1 night in Nov 2024

6/10 Okay

AbbyLynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was wonderful upon our arrival. Lovely greeting. The first floor however had a very strong chemical moth ball smell and the room was musty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodations for an overnighter
My husband and I got a day and night away from our teenagers for the first time in years. This hotel was fantastic! The lobby is fancy and beautiful. The large gathering room was our view from our window, which was nice. There was an event happening in the evening but it wasn't loud. The bed was comfortable and clean. The room was spacious. The jacuzzi tub in the room worked nicely. Everything in the room was extremely clean. We didn't use the pool this stay, but we have in the past and it's clean and huge. The people at the reception desk were pleasant and helpful. The only complaint was that we couldn't get the temperature of the room down to a very comfortable level. It was one of those warm November days and this was an interior room, so I can understand. Overall, I highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Miklos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CHRISTINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family stay. Beautiful pool. Close to Sight and Sound theatre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not sure would stay again
nice place and beautiful presentation as you walk in. One defect was there was no coffee offered FREE in the lobby other than a few pods that were in the room. Our bad about not realizing that breakfast was not included which cost $15 a person! Staff was very cordial. Room was clean and fairly comfortable. Bathroom was in a bit awkward position and once in a while there as a slight sewer smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Excellent stay. Comfortable. Check in and check out. Quick and easy.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site
Stayed 1 night in Nov 2024

2/10 Terrible

Rodrigo

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two night there, room immaculate, food excellent and most of all staff very pleasant and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience!!! We will definitely be back soon! Great service! Great room! Very clean! Everyone was friendly! Free cookies and great coffee! Nice eatery on the property! Just overall EXCELLENT! I would give it even more stars if I could!
Stayed 1 night in Nov 2024

6/10 Okay

Oziel, Greenwich

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Definitely wasn't as good as our last stay. The beds were absolutely horrible, sunken spring mattresses insanely uncomfortable. The room was meh, but the whirlpool was clean which was a huge plus. The website said there was room service, which there was not. The menu refused to let us have menus and call in our order, so there was a lot of back and forth. Just a lot of work for the price I feel, and not even a continental breakfast or anything. The pool is great for the kids, but I expected the great stay we had the last time we came here and we just didn't get it. If you have small kids and come here for a little family stay, just go across the street to McDonald and save yourself the money and the headache.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Streetsboro

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as anticipated. The staff and facilities were all good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, location, and customer service :)
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, spacious room
Stayed 2 nights in Oct 2024