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Best Western El Sitio Hotel & Casino

3.0 star property

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Photo gallery for Best Western El Sitio Hotel & Casino

Outdoor pool
Lobby
Exterior
Interior
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Bar

Explore the area

Map
175 Mts - West Of Main Entrance, Liberia, Guanacaste, 134-5000
  • Liberia Parque Central
    ‪14 min walk‬
  • Museo de Guanacaste
    ‪15 min walk‬
  • Galeria 1824 Gallery
    ‪4 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton By Hilton Guanacaste Airport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (760)
The price is €155
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hampton By Hilton Guanacaste Airport

About this property

Best Western El Sitio Hotel & Casino

Hotel in Liberia with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and Access to hot tub are on-site.
Best Western El Sitio Hotel & Casino offers 52 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Liberia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western El Sitio Hotel & Casino's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Sabanero Statue. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and a poolside location while dining at El Rancho
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes 2 outdoor tennis courts, a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Sabanero Statue and Liberia Parque Central
  • Airport shuttle service available for a fee
Best Western El Sitio Hotel & Casino offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, a terrace, and a garden are also featured at the business-friendly Best Western El Sitio Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Liberia hotel is smoke free.

Guests are served a free buffet breakfast daily.
El Rancho – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Rancho

Things to do

  • 2 outdoor tennis courts
  • Bicycle storage
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (5:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Bicycles are not permitted in guestrooms. Bicycle storage is available at the front desk only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western El Sitio Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western El Sitio Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 5:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Best Western El Sitio Hotel & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1005 reviews
Rating 8 - Good. 341 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing over the top here, but that’s what we were looking for. Everyone was kind, the food wasn’t over the top…but taste fine and served its purpose. We got there later at night, really quiet a seemed well managed.
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the city and the university.
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on vacation in Costa Rica and needed a hotel near the hospital after a medical emergency. This hotel is conveniently located less than 10 minutes from the hospital. Staff were friendly and accommodating. The grounds are beautiful with a lot for guest to do including a walking path that was full of wildlife to view. Because of the location, there was noise from the neighborhood but that is expected at an urban hotel. The pros completely outshine any noise. I would stay here again and suggest it to anyone.
Stayed 2 nights in Dec 2024

8/10 Good

Marco, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable and in good condition, the only drawback is the hand and shower soap dispensers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property that is indoor/outdoor. Large outdoor restaurant and breakfast area next to the updated pool. Breakfast was tipical Costa Rican highly recommended and the supper we ate was also very good. Staff were very friendly and helpful. There are beautiful peacocks roaming the outdoor space which is also fun to watch!
Stayed 1 night in Dec 2024

6/10 Okay

Tejal

Travelled with family
Liked: Staff & service, amenities
Good location close to town but very noisy at night can hear music from bar next door and lots of loud traffic at night and very early in the morning
Stayed 2 nights in Dec 2024

6/10 Okay

Deborah

Liked: Property conditions & facilities
The breakfast was dreadful. Only the pineapple was edible. Coffee not bad. Eggs tasted strange and boring gallo pinto. Bread was awful and other parties cheap and awful. The juice was watered down. Hot dogs are disgusting, serve real food. At this price, it’s unacceptable. Shower needs updating and shampoo should be provided.
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Travelled with partner
Close to shopping and dinning.
Stayed 2 nights in Nov 2024

6/10 Okay

Shari

Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was fantastic. Except the maintenance spent the day blowing leaves around the pool and the exhaust and noise gave me headache.
Stayed 2 nights in Nov 2024

8/10 Good

RUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had lot of moisture smell.
Stayed 1 night in Nov 2024

6/10 Okay

fabian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property lacks maintenance, no hot water for 3 days of my 2 night stay. Had to leave to another hotel, I couldn’t deal with cold showers. There is No casino. Breakfast was great and the pool was very clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real oasis in the bustle of downtown Liberia.
The staff here are lifesavers! Stuck in Liberia due to weather, they made our stay enjoyable and greatly reduced our stress. Kudos to Evelyn and everyone else at this great property.
Pea fowl by the pool.
Stayed 1 night in Nov 2024

6/10 Okay

J

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel buildings and Rooms feel and look old. Not enough personnel to go around. Not many amenities in the hotel rooms.
Stayed 7 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness
Soap dispensers both empty in my room Area around hotel not great Said it had a casino but it does not
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MARITZA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Sep 2024

8/10 Good

Olga Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio confortable para descansar
Stayed 2 nights in Aug 2024

2/10 Terrible

john

Liked: Property conditions & facilities
Disliked: Staff & service
It is not a casino and never was. Their restaurant is very limited and runs out all the time. You must ask before you order to see if it is available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, right next to Liberia !
Stayed 1 night in Aug 2024

6/10 Okay

Amy

It’s a blah hotel. From the staff to the rooms, there is no personality at this hotel. Having stayed at properties across Costa Rica, this was one was dead flat and I don’t think it was worth the $180 we paid for it. Breakfast was in an outside venue with flies on everything. Pretty sure flies are gross in every country. Pool needed a major cleaning, a lot of stuff was floating in there so we didn’t use it. Anyway, not staying here again.
Stayed 1 night in Jul 2024