2/10 Terrible
JHille, Sonoma County, CA
Travelled with family
9 Feb 2020
Disliked: Cleanliness
Horrible!! There was 3 different parties and confirmations we had to deal with which was not convenient and extremely confusing.
Description and pictures of the property were very misleading and pretty much fraudulent. The beach/restaurants/lighthouse they advised was actually the Marriott Resort, blocks away. Right by the cruise harbor. All you saw outside your balcony was ships and storage containers.
NO Hot-tub
first impression was the AC hanging outside on the second story and was dripping down, hitting us as we opened the front door. It was dated, moldy and not well taken care of. Mold covered the bathtub and shower and shower curtain. The screen door to the balcony wasn’t even attached when we got there. It was just laying against the condo. The curtains to the balcony didn’t even cover the slider. It needed at least 3 panels, only had 2. The mirrors had black marks from them deteriorating. All the pictures hanging on the wall were hanging sideways and there was water damage to some of them. The couch in the living room was a different couch then what was pictured.
Sharpie was used to label EVERYTHING.
The whole reason we booked this condo was So we could cook and make our own food. But after seeing how the condo was not taken care of, the last thing we wanted to do was use the kitchen appliances.
we were charged a $350 cleaning fee. But we had to take out the trash, clean all the dishes. The place was not $350 clean when we got there.
JHille
Stayed 4 nights in Feb 2020