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Real Residência - Touristic Apartments

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Real Residência - Touristic Apartments

Interior entrance
Apartment (Twin Bed) | 1 bedroom, in-room safe, desk, blackout curtains
Lobby lounge
Fridge, microwave, stovetop, coffee/tea maker
LCD TV, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Rua Ramalho Ortigao, 41, Lisbon, 1070-228
  • El Corte Ingles Mall
    ‪5 min walk‬
  • Gulbenkian Museum
    ‪6 min walk‬
  • Eduardo VII Park
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪19 min drive‬

Room options

View all photos for Apartment (Twin Bed)

Apartment (Twin Bed) | 1 bedroom, in-room safe, desk, blackout curtains

Apartment (Twin Bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 1 Double Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet-friendly
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (467)
The price is €133
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Locke de Santa Joana

About this property

Real Residência - Touristic Apartments

Aparthotel with a 24-hour front desk, steps from Central Mosque of Lisbon
Along with laundry facilities, this smoke-free aparthotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and room service.
Real Residência - Touristic Apartments offers 24 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Real Residência - Touristic Apartments. During your stay, you're just a quick walk from Gulbenkian Museum. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available. Built in 1996, this upmarket aparthotel has 24 apartments over 6 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a living room and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Central Mosque of Lisbon and 5 minutes on foot from El Corte Ingles Mall
  • Airport shuttle service available for a fee
Real Residência - Touristic Apartments offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Real Residência - Touristic Apartments also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Lisbon aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 to 12 for adults and EUR 9 to 12 for children
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable channels
  • Pay films

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • 6 floors
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 to 12 for adults and EUR 9 to 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Real Residencia Suite
Real Residencia Suite Hotel
Real Residencia Suite Hotel Lisbon
Real Residencia Suite Lisbon
Hotel Real Residencia Suite
Real Residencia Hotel Lisbon
Real Residência Touristic Apartments Apartment Lisbon
Real Residência Touristic Apartments Apartment
Real Residência Touristic Apartments Lisbon
Real Residência Touristic Apartments
Real Residência Touristic Apartments
Real Residência - Touristic Apartments Lisbon
Real Residência - Touristic Apartments Aparthotel
Real Residência - Touristic Apartments Aparthotel Lisbon

Real Residência - Touristic Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 768 reviews" "
Rating 8 - Good. 322 out of 768 reviews" "
Rating 6 - Okay. 72 out of 768 reviews" "
Rating 4 - Poor. 15 out of 768 reviews" "
Rating 2 - Terrible. 12 out of 768 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
This is a great deal for a 1-bedroom apartment with a kitchenette. The location by Sao Sebastio Metro station is great if going to the airport or anywhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are comfortable, clean and well equipped. Breakfast is good with a broad choice. The staff are happy and helpful. Highly recommended as a good base for seeing Lisbon. The metro is a short walk away and the excellent Gulbenkian museum is a few streets away.
Stayed 7 nights in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy to find from airport on metro (subway) line. Groceries nearby. Excellent in house restaurant for breakfast and open until 4. It is an apartment not just a room, with a sitting area, kitchen, bedroom and bath. Nice linens and lots of them. Staff were very helpful and spoke English. Quiet. Safe neighbourhood.
Stayed 6 nights in Jan 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2023

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 5 nights in Jun 2023

8/10 Good

Gevorg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Orly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and quiet. Well-run, well-maintained property. Comfortable accommodation, friendly, professional and helpful staff. Excellent breakfast buffet. Very good location for metro, train station and shopping. Reasonable walking distance to tourist attractions. Definitely recommend this place.
Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was comfortable, quiet and gave us more than enough space to relax after site seeing. All amenities were excellent and the staff helpful and enthusiastic. Highly recommended
Stayed 6 nights in Apr 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well located, nice neighbourhood, great friendly and helpful staff, well stocked kitchen, amazing breakfasts, very pleased to stay here again.
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
These apartments are really good. They aren’t modern gleaming white apartments and show some age but everything works well. The apartments are out of the noise and crowds of the areas lower down the hill and felt more like coming back to a real Lisbon neighbourhood than a tourist zone. A drawback to some may be the building is close to the landing path for the airport and there is some noise when the planes go over. There were really no flights overnight though so sleeping wasn’t an issue and not a huge factor to consider. More importantly, the apartments are close to a number of restaurants, a metro stop is a few minutes walk away, and there are shopping and at least 3 grocery stores the same distance. What really made this apartment great was the staff. They are all excellent and treated us like family. Adelia was especially friendly and had a great sense of humour. They are lucky to have her as she could easily run a higher end establishment. We would definitely good here if we came back to Lisbon.
Stayed 7 nights in Apr 2023

8/10 Good

Kristina

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Annabelle

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Ana Luisa

4/10 Poor

Mike

Disliked: Amenities, property conditions & facilities
Really disappointing. There was a problem with check-in, which meant I had to go backwards and forwards to the sister hotel down the road to get my key. Staff were unhelpful and disinterested. The room was a good size, but tired and worn. Paint missing on the walls and furniture, soap missing from the dispensers, gloomy. Just felt run down and neglected.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
A home from home
Comfortable apartment, convenient location, and very helpful staff! A home from home in Lisbon, we really enjoyed our stay!
Stayed 5 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good with a couple of quibbles!
Room was fine, clean and spacious. Folks at the front desk could not have been more accommodating and friendly. Wi-Fi, however, was Very Poor, not secure and not available in certain places in my room, kept cutting in and out in others-I suggest an upgrade. Some confusion about where to check in, whether there or at parent hotel. I went to parent hotel only to be directed to the residencia where reception is open from 9 to 12:30 and 1:30 to 6–not all day. Overall a good experience.
Stayed 4 nights in Sep 2022

4/10 Poor

Gordon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Relatively clean and affordable place within a short taxi ride of the airport. There is nothing here, though. No gym, nothing is open and you have to pay to use the one pool table.
Stayed 1 night in Sep 2022

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and kind
Stayed 3 nights in Sep 2022

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the city center. However, the reception hours were limited, so we had to go to a different location to check in.
Stayed 2 nights in Jul 2022

8/10 Good

Damien

Travelled with family
Liked: Cleanliness
The room was conveniently located close to groceries, shopping centre and the metro. The room was a bit dated but cool ( air con) and the main bedroom beds were comfy. Note there is no oven in the kitchen. We didn't like the fact there was no dish soap or sponge and we had to ask for simple things to clean the dishes. All apts with kitchens should be supplied with a modest amount of dish soap, a sponge and a dish towel or two. House-keeping does come daily although we didn't need it.
Stayed 4 nights in Jul 2022

6/10 Okay

Martin Lopez, Regina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
They are not well prepared to respond to guests' needs and staff do not really care to do it. It's a combination of attitude and lack of resources. Example: The first day we did not get bath towels, so we requested some to the front desk person. They said that the cleaning person would bring the towels to the room. They did not. We requested again and got the same answer from the front desk. They did not bring anything, so we had to go and look for the cleaning person to get the towels. They said they would bring them to the room. They did not. Terrible response to customer needs.
Stayed 3 nights in Jul 2022

2/10 Terrible

Marica

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2022