Dream Apartments Water Street

4.0 star property

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January 2025

Photo gallery for Dream Apartments Water Street

40-inch flat-screen TV with digital channels, TV
Front of property
Reception
Fridge, microwave, oven, stovetop
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
8 Water Street, Liverpool, ENG, L2 8TD
  • Liverpool ONE
    5 min walk
  • Royal Liver Building
    5 min walk
  • Liverpool Pier Head Ferry Terminal
    6 min walk
  • Liverpool (LPL-John Lennon)
    29 min drive

Room options

Superior Two Bedroom Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 75 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds

About this property

Dream Apartments Water Street

Hotel with a 24-hour fitness centre, a short walk to Liverpool ONE
This smoke-free hotel features a 24-hour fitness centre, self parking and concierge services. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Weekly housekeeping is available.
Dream Apartments Water Street offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Dream Apartments Water Street, you're just a quick walk from Liverpool ONE. Features include a 24-hour gym, breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Liverpool ONE and 10 minutes on foot from Royal Albert Dock
  • Airport shuttle service available for a fee
Dream Apartments Water Street offers its guests a 24-hour fitness centre, tour/ticket assistance, and concierge services. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Dream Apartments Water Street also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 15 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: GBP 11 per person

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Self-parking fee: GBP 15 per day
  • Nearby parking fee: GBP 15.00 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival.

Property is also known as

Dream Apartments Water Street Apartment Liverpool
Dream Apartments Water Street Apartment
Dream Apartments Water Street Liverpool
Dream s Water
Dream Apartments Water Street Hotel
Dream Apartments Water Street Liverpool
Dream Apartments Water Street Hotel Liverpool

Dream Apartments Water Street Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 148 reviews" "
Rating 8 - Good. 48 out of 148 reviews" "
Rating 6 - Okay. 14 out of 148 reviews" "
Rating 4 - Poor. 17 out of 148 reviews" "
Rating 2 - Terrible. 17 out of 148 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

David

Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Front office manager Nicky very helpful and attentive to customer needs. I have stayed at Dream numerous times and
Stayed 1 night in Sep 2020

2/10 Terrible

Matthew

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2020

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Robert

Stayed 1 night in Jun 2020

4/10 Poor

Davina

Travelled with family
Disliked: Cleanliness, room comfort
iverpoil
Arrived at their apartments to sit there for more than an hour and wait for the apartment to get cleaned after coming inside the apartment the apartment stunk of fish and after you use the sink it’s stunk of sewers?Where we was waiting for the room to get finished we was screamed at by homeless people outside? We asked for a two bedroom apartment one of the bedroom didn’t even have doors on it? But apart from that it was okay very good location.
Stayed 1 night in Jun 2020

8/10 Good

Ashley

Stayed 3 nights in Mar 2020

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay at DReam Water Street
Apartment was really nice and clean and well situated for everything we wanted to do. Only problems we had were; no instructions for the hob (which locked itself!) and it took talking to 2 people before we got that resolved;towel rail in bathroom didn't work which we didn't get resolved. Minor problems though which would not stop us staying there again. Reception is not manned till 11.30am so if planning to leave luggage when checking out be aware of that.
Stayed 3 nights in Feb 2020

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

Maariyah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Karol

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Look elsewhere
Check in person had little idea about the process or property. Was charged 20 for offsite parking. When I finally found it huge sign says “hotel parking 9$” best part, printed voucher useless since machine only and had to pay another 22 to get my car out. Empty hotel middle of the week was given room right on the floor level with construction by my window starting 8am. Wish I stayed elsewhere. Sent email to manager regarding parking refund and only received an apology. Booo
Stayed 1 night in Jan 2020

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Anything but ‘Dream Apartments’ during our stay.
From checking in to checking out we faced disappointment. We queued for half an hour to check in with our two young children. The reception had a foul sewage smell and litter scattered on the carpet. Two male members of staff were behind the reception desk, I presume they were maintenance guys as they wore the company logo on the jacket. One of the men had no care but to swear infront of customers Including my two young children on how f@&/n thirsty he was. After queuing for what seemed a lifetime at 3:10pm our room wasn’t ready and was told to return in 20minutes. We retuned at 3:47 only for it still not to be ready. We agreed that if we could just drop our bags we’d return later. The corridors were very untidy with bags of unwashed sheets left on the corridor. Our room was cold and decided to put on the heating only to find the heater rested against a wall. (The wall bracket was broken) We also found a dirty mess of food and hair behind it. Our bedroom light wasn’t working. Was promised four twin beds, we had 2 twin beds an 1 very small double. There was also a sewage smell in the shower. We were unable to watch tv as there were no batteries in the remote control. We will not be recommending The Dream Apartments to anyone as it was far from what was advertised
The reception area
Stayed 1 night in Jan 2020

8/10 Good

Marie

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
All apartments not in one building so have to walk 10 minutes up street with suitcase, 250 pound security deposit taken off your card is a bit high. Apartment was lovely though
Stayed 2 nights in Dec 2019

2/10 Terrible

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
An overall disappointing stay, will definitely never stay here again and will not recommend to anyone!
A supposedly clean towel that we found in our room!
Stayed 3 nights in Nov 2019

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Mr S J Marshall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building has areas that are under construction, the lift is not available, and there was only 1 mirror in one of the bedrooms. A mirror in the bathroom would be advantageous
Stayed 2 nights in Nov 2019

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Lovely well equipped apartments in an excellent location within walking distance to all attractions
Stayed 3 nights in Nov 2019

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Mervin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a dream apartment!
It was overall a disappointing stay. The hotel did not fulfil its advertised responsibility - I booked and paid more for a room with city view but there was’t such a room when i checked in. The check-in procedure was disappointing too - i was moved twice to get a room that would somewhat meet my booking requirement. All this took 2 hours to complete; and the reason for moving me the first time round was ludicrous viz. they claimed the assigned room had leakage issue but we were shocked to see another group stayed in the same first room the next day. While i was given a bigger room than what I had booked, presumably as a compensation, the room was not ready in that there missing lamp in the living room, no carpet, the second bathroom had water pressure issue thus rendered it usable; Imagined a family relying on one bathroom for the duration of a 5-day stay. More shockingly, the hotel was still under renovation and would by any definition be deemed unsuitable for human stay because of the dangling cables, dust, water leakages, paint smell and many other issues which i will not mentioned here. The dust condition had triggered sinusitis among all of us. There was also no lift, hotel guests would have to lugged all their luggages up to as high as 5 floors. Even though room cleaning service would be provided for guests who stay minimally 5 days, our room were not cleaned at all. Worst, there is no phone In the room, guest would have to walk to the reception get the hotel attention
Water seepage along the toilet wall
Water mark on the floor due to water seepage
Toilet ceiling show signs of water seepage
No mirror in the bathroom
Stayed 5 nights in Oct 2019

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream apartments Liverpool
I booked a 2 bed apartment for a Halloween ferry party in Liverpool, had 2 confirmations for such, then a third for a 1 bed apartment, called and emailed, no response, so rang the night before and they rang back, got the 1 bed changed back to a 2 bed, that was fine, traffic was a nightmare, however the postcode given was for their other apartments, so after changing in their toilets for the party had to make our way to ferry, passed our apartment, dropped our stuff and ran to ferry, now all this was bad, however when we got back, the apartment was exactly what we needed, had it’s few faults, shower loose, a bedroom heater not working, but is exactly what I wanted, large, we’ll equipped and warm, clean and nicely decorated, for the price of 1 hotel bedroom, I will be looking to these again when in town. 9/10
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good until something goes wrong.
Given one bedroom apartment instead of two bed for first night of our two night stay. Still awaiting partial refund for this nearly one week later. Apartments are nice and reception staff were helpful and polite, but if anything goes wrong communication from management is poor.
Stayed 2 nights in Oct 2019