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Chessington Safari Hotel

3.5 star property

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Photo gallery for Chessington Safari Hotel

In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Indoor pool
Interior entrance
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • 24/7 front desk

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    ‪4 min walk‬
  • Hampton Court Palace
    ‪10 min drive‬
  • Sandown Park
    ‪10 min drive‬
  • London (LGW-Gatwick)
    ‪29 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds & Wanyama view

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Discovery family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Accessible twin room

  • Sleeps 3
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Accessible themed family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Double Room with Bunk Beds & Wanyama view

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari African adventure family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Family room

  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Azteca Monkey family room

Azteca Monkey family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Monkey family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds

Safari King Family room with bunk beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Exterior

Holiday Inn London - Sutton by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, (870)
The price is €120
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Holiday Inn London - Sutton by IHG

About this property

Chessington Safari Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Chessington Safari Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Safari Hotel offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Chessington Safari Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1039 reviews
Rating 8 - Good. 308 out of 1039 reviews
Rating 6 - Okay. 115 out of 1039 reviews
Rating 4 - Poor. 64 out of 1039 reviews
Rating 2 - Terrible. 61 out of 1039 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oluwaseun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay on a work trip. It is very relaxing and welcoming. Safari themed rooms add to the relaxing atmosphere. A place to visit with the kids and family. Ample free parking, the restaurants serve tasty meals. Mostly buffet breakfast however a few times it has been table d'hote.
Stayed 1 night in Dec 2024

10/10 Excellent

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly professional staff
There was a mix up with my booking on arrival, staff were very apologetic and got it sorted quickly and upgraded me due to the inconvenience. Staff were very professional and friendly. Food in restaurant was really good too. Only issue really was room had ab adjoining door and the person in the other room was niosy, those doors arnt well sound proofed.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 6 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room
Great 1 night stay and out of season so reasonable for what was needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience
Service is always great here - the waitress remembered me from my last stay, several months ago! Lovely lady, always friendly and very helpful. The greeter is always lovely too - very chatty when you enter the restaurant. Breakfast is a bit cheap but it's included, so very good value and there's a reasonable amount of variety and it's fresh. Rooms are very spacious, clean and tidy. Always a good experience
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great businesses trip
This was my third trip to this hotel in as mNt weeks, Love staying here as everything is first class, rooms are well serviced everyday, friendly staff, and an excellent restaurant. Only one negative - used the leisure facilities for the first time this trip. Decided to have a steam in the street room, there was definitely a fault, despite being sat as far away as possible from the steam generator, both by lower legs are burnt from the intense head, the water on the floor was so hot it was painful to even walk across the floor. Only really noticed the burns next day when showering.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Jack

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra

Stayed 1 night in Nov 2024

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Lia

Stayed 1 night in Nov 2024

8/10 Good

JAMES

Stayed 1 night in Nov 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. All seemed happy to be there- that is unusual and a sign of a good employer
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was a huge disappointment and certainly not worth the money. Dinner was incredibly overpriced — we paid £20 for a main dish that tasted like it had been reheated in a microwave. The quality was far from what we’d expect for that price point, and it seemed like the hotel was more focused on making a profit than providing guests with a quality meal. Breakfast was also below expectations, with limited choices that felt like a basic continental setup. For the price, we expected far more variety and quality in the offerings. The rooms were just average, and we found the beds to be uncomfortable. The mattresses felt old and in need of an upgrade. After a long day of travel, we were looking forward to a restful night, but the lumpy mattress made it hard to get a good sleep. On the plus side, the staff were polite and welcoming, and they seemed genuinely eager to help. However, despite their efforts, the overall experience didn’t meet our expectations. The hotel has potential but is in desperate need of improvements, especially regarding food quality and room comfort. We wouldn’t recommend staying here unless some of these issues are addressed
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel lovely staff easy parking and free, went for Halloween weekend decorations didn’t disappoint the park looked fabulous too
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, with well organised meal times and very efficient service. The hotel is great as all staff very friendly and helpful, with great atmosphere. The hotel is needing a bit of tlc and refurb as carpets getting worn and grubby. Great for access to park and animals, and parking really good. Only real complaint is the food, which although is very good and nice, it is quite pricey.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Average experience which could be so much better
Room was spacious and comfortable with a king-size bed and bunk beds. However the location of the room (302) was not ideal as it was in between a communal area and a cleaners store room and staircase so was fairly noisy. Also the window was tiny which made the room very dark and the lighting in the room is poor. The room over looked the hotels 'bin' area which was also not very appealing. Bathroom was adequate although the shower pressure was poor. Breakfast was also very average. Selection was ok but quality was poor and hot food was either over cooked and dry or cold. Restaurant seating area and tables were not cleaned well in between sittings. Hotel has so much potential but sadly doesn't need to raise its standards as they know they have a captive audience and will always sell rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness
Good in some places, average or below in most :(
Stayed 3 nights. Overall the hotel was nice, and was well thought out in some respects but severely lacking in others. The 'meet and greet' with the Gruffalo/Cocomelon was great, but the planned activities in the evening were severely lacking in thought. Some paper masks, a box of old crayons and some Halloween music playing on a speaker weren't much to get excited about. The pool facilities were excellent although sauna was Out Of Order and has been for a while. The bunk beds were cool for the kids and overall decor was quite fun throughout, but the room layout very strange and the rooms were very dark with poor lighting. Breakfast was terrible. Extremely low quality hot breakfast - sausages almost inedible. No Coffee machine, just a flask of instant with a pump, which in this day and age isn't great. Dinner was very over priced for what it was. Some staff members were nice, but majority were either lacking in social skills or just didnt care and were quite rude. I did question the staff members who were nice, whether they were being nice because they cared or if they were being nice because they wanted a 'postiive review'. A few questions which seemed like general interest were then quickly followed with them providing their name and asking to leave them a 'positive review'. Overall would I come back? Probably not. Which is a shame because the base is there for this to be a great place but too many cost cutting measures in place and a general poor level of customer service.
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Accidentally booked this online. Tried multiple avenues for getting refunded. They couldn’t be reached. Haven’t picked up their listed phone in 3 days of trying to contact them and did not respond to any email inquiries. Never checked in or even visited, but without a doubt the worst customer service I’ve ever encountered.
Stayed 3 nights in Oct 2024