The Commerce Casino & Hotel

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Commerce Casino & Hotel

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
Premium bedding, in-room safe, individually furnished, desk
Casino
Casino

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available

Explore the area

Map
6131 Telegraph Rd, Los Angeles, CA, 90040
  • Commerce Casino
    2 min walk
  • Citadel Outlets
    13 min walk
  • Parkwest Bicycle Casino
    6 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    49 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 2 Double Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Two Room Commerce)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

The Commerce Casino & Hotel

Luxury Los Angeles hotel in Commerce with a full-service spa
This hotel features a full-service spa, a casino and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
The Commerce Casino & Hotel offers 194 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Meridian Day Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at The Commerce Casino & Hotel. During your stay, you're just a quick walk from Commerce Casino. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, deep-tissue massages or manicures and pedicures at Meridian Day Spa
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Commerce Casino and 13 minutes on foot from Citadel Outlets
The Commerce Casino & Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 21954 square feet (2040 square metres) and includes conference space. A casino, spa services, and a terrace are also featured at the luxury The Commerce Casino & Hotel.

Smoking is allowed in designated areas at this 4.5-star Los Angeles hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
The Commerce Casino & Hotel has a restaurant on site.
Mr. Banks Diner – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
The River Bar – This bar specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr. Banks Diner
  • The River Bar

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 21,954 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to November 11 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 4 November 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
Crowne Plaza Hotel Commerce Casino
Crowne Plaza Hotel Commerce Casino Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino
Los Angeles Commerce Casino

The Commerce Casino & Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 665 out of 1421 reviews" "
Rating 8 - Good. 284 out of 1421 reviews" "
Rating 6 - Okay. 182 out of 1421 reviews" "
Rating 4 - Poor. 119 out of 1421 reviews" "
Rating 2 - Terrible. 171 out of 1421 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Joel

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

6/10 Okay

Chrystal, Lancaster

Travelled with partner
Disliked: Amenities
Registration staff was EXCELLENT. & the bellhop was very helpful. But the valet experience was HORRIBLE. Didn't open the door for me ONE TIME. Had to walk to the car everytime we left the hotel, but then stood there expecting tips. Which is the norm for me, but what would I be tipping for? It was my husband's birthday weekend; put me in a bad mood before we even checked in
Stayed 2 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel service was horrible The staff was not friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Chadwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and didn't like parking lot too crowded
Stayed 5 nights in Aug 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo
Very good value for money and great location
Stayed 3 nights in Aug 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cesar, Salinas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a fun stay, Food was good, Room was a little dated, but it was a good price
Stayed 1 night in Aug 2024

2/10 Terrible

Christine, Markham

Business traveller
I was double charged for a 1 week stay and the hotel still has not rectified it.
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice for my stay away from home. jus needed a refrigerator in my room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely Loved it here. The beds are amazing soft and very clean!
Stayed 3 nights in Aug 2024

10/10 Excellent

robbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading previous reviews I will admit I was nervous about the complaints with staff being rude. This was so far from the truth. Every single staff member we came in contact with was very friendly and very responsive to concerns Food was available around the clock and was very good AC was not working properly and they were prompt with finding a solution for the issue. Would definitely stay again if we are back out in the area. Thank you commerce staff for the wonderful stay
Stayed 4 nights in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, rooms were quiet despite the casino downstairs. Staff were friendly and kind, this included the security guards at the entrances for the casino. Didn’t like the added resort fee I had to pay at the hotel despite paying for the trip via Expedia. They should have a separate parking designated for those staying at the hotel, due to the casino you has to look for parking in the lot and at times park far in the lot and walk. Stay as good tho, would stay again.
Stayed 5 nights in Aug 2024

8/10 Good

Liza

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel but parking terrible. Almost 30 minute walk from car to room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
It’s all good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the cost, it was not worth it Looked like a ran down Casino from Atlantic City
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis, Monterey Park

Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan E

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for your service
Stayed 1 night in Aug 2024

2/10 Terrible

Maurice

Liked: Staff & service
Stayed 2 nights in Aug 2024