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Five Star Inn West Covina

2.0 star property

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Photo gallery for Five Star Inn West Covina

Exterior
Concierge desk
Lobby sitting area
Premium bedding, desk, free WiFi, bed sheets
Superior Room | Premium bedding, desk, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • Azusa Pacific University
    ‪8 min drive‬
  • California State Polytechnic University, Pomona
    ‪8 min drive‬
  • Raging Waters
    ‪11 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪64 min drive‬

Room options

View all photos for Signature Single Room

Premium bedding, desk, free WiFi, bed sheets

Signature Single Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, free WiFi, bed sheets

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, desk, free WiFi, bed sheets

Superior Studio Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi, bed sheets

Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, free WiFi, bed sheets

Superior Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.9 out of 5, Good, (1000)
The price is €94
for 1 room
includes taxes & fees
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About this property

Five Star Inn West Covina

Motel in West Covina with free parking
A meeting room, laundry facilities and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, a banquet hall and a vending machine are on-site.
Five Star Inn West Covina offers 73 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths.

This West Covina motel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Five Star Inn West Covina, you'll be within walking distance of South Hills Country Club. Features include free WiFi in public areas and free self-parking, plus a meeting room.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 2-minute drive from South Hills Country Club and a few minutes from Glendora Square
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Five Star Inn West Covina, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this West Covina motel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Five Star Inn West Covina Reviews

Reviews

5.2
Rating 10 - Excellent. 77 out of 517 reviews
Rating 8 - Good. 82 out of 517 reviews
Rating 6 - Okay. 81 out of 517 reviews
Rating 4 - Poor. 60 out of 517 reviews
Rating 2 - Terrible. 217 out of 517 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found roaches in my room. Dirty outside too.
Stayed 1 night in Oct 2024

2/10 Terrible

Eileen, La Puente

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gabino

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Dasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient spot.
Stayed 1 night in Oct 2024

2/10 Terrible

Sonia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe Terrible cash for deposit?
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Stayed 2 nights in Oct 2024

6/10 Okay

mallory

Liked: Staff & service, property conditions & facilities
Lady nice. I’d say everything was okay clean I didn’t feel gross. I just know the towels and sheets weren’t washed for a fact. But I was okay. I’m smelled like cigs at night but tbh. I got the best room I think lol.
Stayed 1 night in Oct 2024

4/10 Poor

Erik

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
U get what u pay for.. price and location were good.. but I felt unsafe people just hanging out outside the rooms .. just not the best vibe I got from this place.. Room was ok I guess .. found lashes in the bathroom .. next to freeway so u can hear cars pass by ..I just wouldn’t recommend it..
Stayed 1 night in Oct 2024

4/10 Poor

Tracy

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
nasty, dirty, loud, too many people in and out all day and night, too many people just standing and sitting around all day getting high, graffiti everywhere, front desk had to come let me out of my room when door broke
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a excellent experience
Stayed 1 night in Oct 2024

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs.Looking for Mr. Right.
THE FIVE STAR IS A UPGRADED 3 STAR HOTEL NEWLY RENOVATED, NEW FLOORING, UPGRADED BATHROOMS, TV HAS HULU IN SOME THE ROOMS ALONG WITH ORHER MOVIE APPS. OVERALL PRETTY REASONABLE DURING THE WEEK, BUT DOES GET PRICEY come Thursday-Satuday, I would suggest to book on a Sunday -Thursday if you are going to plan to stay for more than one night. No ice machine.Does have vending machines and wzzher and dryer both under $3.00 per machine , has a pool & jacuzzi. Office a little rough during the day, at night a bit more friendly. Also consider staying on the 2 or 3rd as for the first floor has a lot of regulars.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with group
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Darlene

Stayed 1 night in Sep 2024

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Looks dirty outside and some dead insects in room. The walls are dirty
Stayed 1 night in Sep 2024

2/10 Terrible

Rober

Disliked: Property conditions & facilities
My room was not finished missing the bathroom door under construction
Stayed 2 nights in Sep 2024

2/10 Terrible

Gloria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to put down a cash deposit which they don’t let you know ahead of time. Our sheets in our room were ripped and dirty. The walls were half painted and in summer you’d think the pool would be clean but nope, green. Definitely wouldn’t recommend honestly. I we had to use the sketchy atm on the property to get cash for our deposit cause usually it’s card deposit.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
They had some this item on the bathroom wall it was supposed to have shampoo, conditioner and body wash but it was empty
Stayed 2 nights in Aug 2024

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had gotten the suite room because it looked nice in the pictures. We get there and right of the bat it looked really dirty. We get checked in and as soon as we get to the room the door looked musty. Half of it was peeled off and discolored. As i soon a i open the door i get a disgusting smell or cigarettes and throw up. The room did not look like the pictures AT ALL. I go back and they give me theyre “new” rooms. So i go check it out and still looked really bad and wasnt like the pictures at all. I confronted them and they didnt know what to say and gave me my deposit back and i left. STAY AWAYYY!!!
Stayed 1 night in Jul 2024

4/10 Poor

Onesimo

Liked: Staff & service
Disliked: Cleanliness, room comfort
Can not book again
Friendly. But there were roaches and Bed bugs. I didnt want to believe but did.
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Dirty and dangerous area! Old hotel furniture dumped right outside. Shady men that seem homeless hanging out in the back of the parking lot.
Stayed 1 night in May 2024

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE New Owner/Management!
SCAM! New management is HORRIBLE! Booked a higher priced site because it was the only one "available". Was placed in a cheaper room & was not told. Went to talk to the employees & was told the are issues with the suite & they couldn't refund me the difference. So. I WAS FORCED TO PAY FOR A SUITE & GOT THE CHEAPER ROOM WITH NO REFUND.
Stayed 2 nights in May 2024

2/10 Terrible

IDA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff
Hotel staff are rude and don’t care if they mess up a booking. Payed for a studio suite online and when I got there they give me a normal room and say there’s no suites available, won’t refund me the extra for the room downgrade or anything all they said is I can cancel if I want, paid for a suite and got a normal room which is cheaper than I paid and they won’t refund the difference.
Stayed 1 night in Jun 2024