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Five Star Inn West Covina

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Five Star Inn West Covina

Exterior
Superior Room | Premium bedding, desk, free WiFi, bed sheets
Outdoor pool
Outdoor pool
Concierge desk

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • South Hills Country Club
    2 min drive
  • Glendora Square
    4 min drive
  • West Covina City Hall
    4 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    54 min drive

Room options

View all photos for Signature Single Room

Premium bedding, desk, free WiFi, bed sheets

Signature Single Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, free WiFi, bed sheets

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, desk, free WiFi, bed sheets

Superior Studio Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi, bed sheets

Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, free WiFi, bed sheets

Superior Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Walnut Inn & Suites West Covina

Parking included
Free WiFi
Air conditioning
Housekeeping
3.8 out of 5, Good, (1005)
The price is €90
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Walnut Inn & Suites West Covina

About this property

Five Star Inn West Covina

Motel in West Covina with free parking
A meeting room, laundry facilities and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, a banquet hall and a vending machine are on-site.
Five Star Inn West Covina offers 73 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths.

This West Covina motel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Five Star Inn West Covina, you'll be within walking distance of South Hills Country Club. Features include free WiFi in public areas and free self-parking, plus a meeting room.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 2-minute drive from South Hills Country Club and a few minutes from Glendora Square
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Five Star Inn West Covina, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this West Covina motel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Five Star Inn West Covina Reviews

Reviews

5.0
Rating 10 - Excellent. 73 out of 504 reviews" "
Rating 8 - Good. 81 out of 504 reviews" "
Rating 6 - Okay. 80 out of 504 reviews" "
Rating 4 - Poor. 59 out of 504 reviews" "
Rating 2 - Terrible. 211 out of 504 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
They had some this item on the bathroom wall it was supposed to have shampoo, conditioner and body wash but it was empty
Stayed 2 nights in Aug 2024

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had gotten the suite room because it looked nice in the pictures. We get there and right of the bat it looked really dirty. We get checked in and as soon as we get to the room the door looked musty. Half of it was peeled off and discolored. As i soon a i open the door i get a disgusting smell or cigarettes and throw up. The room did not look like the pictures AT ALL. I go back and they give me theyre “new” rooms. So i go check it out and still looked really bad and wasnt like the pictures at all. I confronted them and they didnt know what to say and gave me my deposit back and i left. STAY AWAYYY!!!
Stayed 1 night in Jul 2024

4/10 Poor

Onesimo

Liked: Staff & service
Disliked: Cleanliness, room comfort
Can not book again
Friendly. But there were roaches and Bed bugs. I didnt want to believe but did.
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Dirty and dangerous area! Old hotel furniture dumped right outside. Shady men that seem homeless hanging out in the back of the parking lot.
Stayed 1 night in May 2024

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE New Owner/Management!
SCAM! New management is HORRIBLE! Booked a higher priced site because it was the only one "available". Was placed in a cheaper room & was not told. Went to talk to the employees & was told the are issues with the suite & they couldn't refund me the difference. So. I WAS FORCED TO PAY FOR A SUITE & GOT THE CHEAPER ROOM WITH NO REFUND.
Stayed 2 nights in May 2024

2/10 Terrible

IDA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff
Hotel staff are rude and don’t care if they mess up a booking. Payed for a studio suite online and when I got there they give me a normal room and say there’s no suites available, won’t refund me the extra for the room downgrade or anything all they said is I can cancel if I want, paid for a suite and got a normal room which is cheaper than I paid and they won’t refund the difference.
Stayed 1 night in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work. No closet space. Filthy bed linen.
Stayed 1 night in May 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, cigarette burn on the bed comforter, no furniture in the room other than a bed, sketchy people hanging around the property. Would not recommend.
Stayed 2 nights in May 2024

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Horrible filthy place. I want my money back. False advertising via the photos your service provide.
Stayed 2 nights in May 2024

10/10 Excellent

Naomi

Stayed 1 night in Mar 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ezequiel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To many people hanging outside our room and people just looking for what room is open, I haven’t felt this unsafe at a property in a while. And I travel a lot.
Stayed 1 night in May 2024

8/10 Good

Noelani

Stayed 1 night in May 2024

2/10 Terrible

JASBIR

Stayed 1 night in May 2024

8/10 Good

steven

Stayed 5 nights in Apr 2024

2/10 Terrible

nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 stars
Check in bad service rude, charged extra. In view of court yard there was burnt mattresses outside. looked unsafe and hazardous had non-smoking, but room had horrible dirty comforter stained, and huge burnt marks. the pillows were stained the wall and ceiling as well there where cockroaches in the bathrooms. there was porn on the tv and no parent controls set up. Lots if comotion throughout the day. check in specified like 3 different times no refunds and that they where not responsible for thefts or break ins stay at your own risk. please, do not recommend, we would of just left but i was with family late out somewhere i didnt know.
Stayed 1 night in Apr 2024

2/10 Terrible

Eveli

Stayed 1 night in Apr 2024

2/10 Terrible

Erick

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Good luck
There was a $30.00 dollar charge every visit. I was very upset with this practice. I never got $20 dollars in return. I always say don’t expect karma when you commit theft.
Stayed 1 night in Apr 2024

2/10 Terrible

Erick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy!
DO NOT DISRESPECT ME, EVER. I DO NOT FORGET.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, the front desk asked me for a cash deposit, despite the terms stating that it was going to be a $50 credit card hold. When I went into the room, there was stains on the wall and the bathroom tub was questionable and cleanliness. I looked at the bed and noticed that the comforter was stained and the blanket underneath it had various cigarette holes, I called the front desk and they told me that they did not have any more blankets to spare. She said that I should come While she double checks. She handed me another blanket with what appeared to have a dried up crayon or gum. She then told me that she cannot control what her previous customers do. She asked me if I wanted a refund and I did call Hotels.com.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT take children there
What is advertised is absolutely a misleading false claim. -No jetted Tubs -Filthy stained bedding -TV didnt work -Holes in the wall -Rude Service -Filthy premises -False Advertising -Illegal activity I would add pics if it would allow it with my review. Funny how it wont allow an upload.
Stayed 1 night in Apr 2024

2/10 Terrible

Mona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water on several of the stories of stairwell- super high risk of falls, and another puddle of water in front of the room- it hadn't been raining. The room was ALL tagged up, light fixture and smoke detectors broken, the microwave and fridge all dented up, I've never seen a room like this. The number on the door was missing a number- it wasn't fit to give to anyone. I got it on expedia for over $70. The staff was rude and didn't care or try to accomodate.
Stayed 1 night in Apr 2024