Residence Inn Ontario Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Ontario Airport

Exterior
BBQ/picnic Area
Outdoor pool
Lobby
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    5 min walk
  • Misty's Lounge
    3 min walk
  • Ontario Station
    8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    5 min drive

Room options

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video game consoles and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes on foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in common area. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.195

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 989 reviews" "
Rating 8 - Good. 229 out of 989 reviews" "
Rating 6 - Okay. 105 out of 989 reviews" "
Rating 4 - Poor. 78 out of 989 reviews" "
Rating 2 - Terrible. 105 out of 989 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

RENATA

Stayed 1 night in Sep 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful, however the rooms are horrible! The furniture and appliances are dirty, old, and broken. We had to move through 3 different rooms to get a working sofa bed. Floors and bathrooms were dirty. The carpet is disgusting. Smell moldy and smoke.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Elliott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at this hotel was pretty good. The location near the airport worked great for us. There is ample food & grocery nearby, as well as easy access to major highways. As noted in other reviews, the property is older, however, we had no issue with this whatsoever. Check in - we showed up a little early. Got in, no problem. Very quick process for both rooms we booked. Parking - there was ample parking every day we were there, even on days when the hotel was sold out. With the way the property is configured you can park just as easily in the front or back. Rooms - we booked 2 of the 2 bedroom (aka Penthouse) rooms. While the rooms showed a little bit of wear, they were perfectly fine. The AC was already cooling the room down when we entered. The linens were clean, as was the bathroom & kitchen areas. Our rooms were spacious. There was cutlery for 4 people with plates & cookware. Outside noise - despite being sold out on the weekend we were there, the property was generally quiet and our rooms were near the pool & breakfast areas. At night we heard no noise at all and were able to sleep with no issues. Breakfast - the breakfast was good. The food cooked was fresh. The breakfast area can get a little cramped if it's very busy, but we made it work. The staff kept up with the food demands, as well as keeping the area clean. Price & Overall value - we would stay at this property again for sure. We love the rooms size, easy in/out and the breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Stayed 5 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy using hotels. Com.
Checkin was a little cumbersome but fine, the issue was the same info was available from hotels.com that they asked for. There needs to be more synergy during checkin, otherwise the stay is great!!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Ying, Rancho Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Safiyyah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was outdated and smelled like mold.
Stayed 1 night in Aug 2024

6/10 Okay

Yang

Travelled with family
Disliked: Amenities, property conditions & facilities
In a long weekend morning, not much food left for the breakfast 1 hour before closing.
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

JENNIFER, Tacoma

Stayed 5 nights in Aug 2024

2/10 Terrible

Analisia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Upon arrival, room wasn't available. I'm assuming they were short staffed on housekeepers. Several customers were waiting for their rooms as well. I had booked mine in advance. Had an event to be at by 5pm, arrived at hotel at 3, didnt get into room until close to 5. Room was supposed to be smoke free but it reaked of cigarettes and weed. Went to my event smelling like a dang smoker. Woke in the middle of the night having an asthma attack which i havent had in 2 years. My room stunk so badly but couldn't go to another room since there weren't any clean. Showered in the morning and the bathroom flooded. No idea from where the water came from exactly but upon further inspection, the floor was warped and the bottom of the walls as well due to water damage previously. Carpets are gross, don't go barefoot, wear slippers at least. Around 1am there was a woman screaming at her young child at the top of her lungs with their windows open. I believe there are residents in this hotel. The rooms are like little apartments. There was no breakfast by 9:30am and breakfast starts at 9am. No coffee or juice, nothing left. It would be a decent place but i think having residence there takes away from the other commodities we pay for. Plus updating is very much needed. The staff did comp my parkingnwhich I had no idea I had to pay for when I booked the place. Had to park quite a distance from my room as most of the spots were all taken.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica, TRONA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

whitney r., San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Terrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was for a conference and everything went well
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, maybe not great area
The hotel exterior was a little run down and there seemed to be quite a few long term residents. In general, I got the impression that the area was not great. I did not have any problems, but I think they must have a bit of crime in the area based on the fact that they had a parking lot attendant and one of those mobile security cameras. I stayed over a Saturday night and there were quite a few alcohol bottles left in the parking lot. The room was decent and reasonably priced. But I don't know that I would stay again just based on how unnerved I felt in the parking lot.
Stayed 1 night in Aug 2024