See all properties

Waldorf Astoria Beverly Hills

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Beverly Hills

Lobby
Villa, 1 King Bed, Non Smoking (Suite) | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 King Bed, Non Smoking | Balcony view
Outdoor pool, pool cabanas (surcharge), pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
9850 Wilshire Boulevard, Beverly Hills, CA, 90210
  • Rodeo Drive
    11 min walk
  • Westfield Century City
    15 min walk
  • Museum of Tolerance
    3 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing, Hollywood)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Suite, 1 King Bed, Accessible (Hearing, Hollywood)

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Beverly Hills, Hearing)

Exterior

Suite, 1 King Bed, Accessible (Beverly Hills, Hearing)

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Corner (Hearing, Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Corner (Hearing, Deluxe)

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible (Hearing)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Beverly Hills, Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Beverly Hills, Hearing)

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner (Deluxe)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Junior Suite, 1 King Bed, Corner (Deluxe)

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner (Superior)

Junior Suite, 1 King Bed, Corner (Superior) | View from room

Junior Suite, 1 King Bed, Corner (Superior)

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (BEVERLY HILLS)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (BEVERLY HILLS)

  • 57 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS)

Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | View from room

Presidential Suite, 1 King Bed, Non Smoking

  • 299 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking (Suite)

Villa, 1 King Bed, Non Smoking (Suite) | Living area | Flat-screen TV, DVD player, iPod dock, MP3 dock

Villa, 1 King Bed, Non Smoking (Suite)

  • 252 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (GOVERNOR)

Suite, 1 King Bed, Non Smoking (GOVERNOR) | Living area | Flat-screen TV, DVD player, iPod dock, MP3 dock

Suite, 1 King Bed, Non Smoking (GOVERNOR)

  • 165 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (HOLLYWOOD)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Deluxe Suite, 1 King Bed, Non Smoking (HOLLYWOOD)

  • 101.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (BEVERLY HILLS)

Exterior

Suite, 1 King Bed, Non Smoking (BEVERLY HILLS)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing)

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Waldorf)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Waldorf)

  • 117 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Accessible

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds, Accessible | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Hollywood)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Hollywood)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Corner Suite, Mobility Accessible with Bathtub

Premium bedding, minibar, in-room safe, desk

Superior Corner Suite, Mobility Accessible with Bathtub

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible (Roll-in Shower)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Beverly Wilshire - Beverly Hills, A Four Seasons Hotel
Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (1008)
The price is €1,176
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Beverly Wilshire - Beverly Hills, A Four Seasons Hotel

About this property

Waldorf Astoria Beverly Hills

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a sauna.
Waldorf Astoria Beverly Hills offers 170 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and DVD players. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Beverly Hills hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

La Prairie has 6 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Waldorf Astoria Beverly Hills, you'll be within walking distance of Rodeo Drive. Features include free WiFi in public areas and a free area shuttle, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine at Jean-Georges, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or facials at La Prairie
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 11 minutes by foot from Rodeo Drive and a 1-minute drive from Westfield Century City
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Waldorf Astoria Beverly Hills offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 67813 square feet (6300 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Waldorf Astoria Beverly Hills. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 5-star Beverly Hills hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Jean-Georges – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rooftop Bar – This poolside cocktail bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Waldorf Astoria Beverly Hills is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, Farsi, French, German, Italian, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Secured, covered valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 10 to 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Jean-Georges
  • Rooftop Bar

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (67,813 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 45 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42.49 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waldorf Astoria Beverly Hills Hotel
Waldorf Astoria
Waldorf Astoria Beverly Hills Hotel
Waldorf Astoria Beverly Hills Beverly Hills
Waldorf Astoria Beverly Hills Hotel Beverly Hills

Waldorf Astoria Beverly Hills Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 267 reviews" "
Rating 8 - Good. 19 out of 267 reviews" "
Rating 6 - Okay. 10 out of 267 reviews" "
Rating 4 - Poor. 10 out of 267 reviews" "
Rating 2 - Terrible. 11 out of 267 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garvin

Stayed 7 nights in Aug 2024

10/10 Excellent

JIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beyond my expectation
My stay at the hotel was incredibly comfortable. The room was spacious and well-appointed with plush bedding and high-quality linens. The temperature was perfect, and the soundproofing ensured a peaceful night's sleep. The amenities, such as the cozy seating area and the modern, clean bathroom, added to the overall comfort. The attentive and friendly staff made the experience even better, ensuring all my needs were met promptly. It truly felt like a home away from home. The front desk manager and personal concierge are both very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ammer

Stayed 1 night in Jul 2024

10/10 Excellent

Loke, newport coast

Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Stayed 1 night in Jun 2024

4/10 Poor

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst service in pool area and roof top bar/Restaurant pool area only 1 guy working no service it took over 45 min to get towels and almost 2 hours to get a drink. Valet was the same way it took over 35 min to get my car
Stayed 1 night in Jun 2024

4/10 Poor

Alberto

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pool service was horrible 45-60 guest and 1 server for entire pool area. Oscar was the only one working no help he was completely alone. I waited over 45 min for towels and almost two hours to get a drink. A hotel with this caliber should have plenty of staff when guest go there to relax and enjoy the pool. Valet parking took forever waited 35 min for my car. Not happy to expansive and quality of service horrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely comfortable stay.. excellent service and great atmospheric!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lavish, & a wonderful spa
Stayed 1 night in May 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in.
Stayed 1 night in May 2024

10/10 Excellent

keona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alessia

Stayed 4 nights in Mar 2024

10/10 Excellent

Ayler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so Beautiful and clean. Amazing food. Amazing service. Will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
lovin it
Stayed 4 nights in Feb 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Comfortable beds and beautiful rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammed

Stayed 4 nights in Feb 2024

10/10 Excellent

CASSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS
Stayed 1 night in Feb 2024

10/10 Excellent

wang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is so good
Stayed 3 nights in Feb 2024

4/10 Poor

Mandeep

Travelled with family
Disliked: Staff & service, amenities
We stayed here for 3 nights. The first 2 nights, we had intermittent sleep because of a loud buzzing noise that would wake us up repeatedly atleast 3 dozen times and the noise would stay on for sometimes 15 minutes. After the first night we let the front desk know and they sent engineers up and they spent 30 minutes trying to fix the noise at 10pm. They said it was fixed, but then an hour later is started again and we didn’t sleep that night either. On the 3rd night they gave us a new room and the manager didn’t once apologize for offer anything for the 2 nights of missed sleep. We are platinum members and have never had service this horrible at a Waldorf property. We usually feel like we are royalty but this property made us feel like we were staying at a Best Western. The front desk does not pick up the phone either. The phone would ring for 5-6 minutes plus with no success. The iPad in the room didn’t work either which is where the in room menu is. It’s a long list of issues for a 5 star property. It’s unfortunate.
Stayed 3 nights in Feb 2024

2/10 Terrible

Nichole

Stayed 1 night in Jan 2024

2/10 Terrible

Nichole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed at this hotel routinely since it opened about ten years ago. I will never stay here again. I had issues before I arrived. During previous stays we got a suite with a rollaway. Then suddenly due to fire codes we can no longer have a rollaway in a suite, so during this trip we get a double queen room and request a rollaway as advertised as being available when we prepaid on Expedia. I message the hotel the day of our arrival and suddenly we cannot have a rollaway in a double queen due to fire safety but we can have it in the suite we were previously told we could not. Mind you all of these conversations are saved in the app chat with the hotel over the years. We arrive and pay the incidental fee for the two nights. The next day capital 1 is notifying me Waldorf is attempting to charge my card, I then get a text from woman Victoria stating I needed to pay another incidental fee for 400. Mind you we already had paid. We ordered room service and did not receive what we ordered. It took almost an hour for my son to receive the corrected order. I have never in my life received since sub par service, especially for what we paid. I don’t want an apology from this hotel and I certainly don’t want a generic response from this hotel asking me to call or email them about what happened. If the hotel and property manager Maykel are truly remorseful about what happened then refund us for our stay. This was by far and honestly the worst birthday trip I have experienced.
Stayed 1 night in Jan 2024

10/10 Excellent

Leora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023