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Best Western The Hatfield Hotel

3.5 star property

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Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Outdoor wedding area
In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • South Beach
    ‪1 min walk‬
  • Lowestoft Harbour
    ‪6 min drive‬
  • Pleasurewood Hills
    ‪10 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • 71 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Best Western The Hatfield Hotel

Hotel in Lowestoft with 24-hour front desk and restaurant
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western The Hatfield Hotel offers 33 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hatfield Hotel. During your stay, you're just a quick walk from South Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at LT1 Fish and Chips & More
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from South Beach and 6 minutes on foot from Hollywood Cinema
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 10:30 AM.
LT1 Fish and Chips & More – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Terrace – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 411 reviews
Rating 8 - Good. 155 out of 411 reviews
Rating 6 - Okay. 58 out of 411 reviews
Rating 4 - Poor. 18 out of 411 reviews
Rating 2 - Terrible. 11 out of 411 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rob

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor stay.
Room was cold as was the shower. I have stayed here many times for work, reported these issues in the morning, but no follow up. Also getting a VAT receipt for my meal was an issue.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Great
Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Good value for money
We had a nice stay at this hotel which was in a good location. Good value for money which included a very nice breakfast. Mattress was a bit old and uncomfortable and could do with being replaced.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

2/10 Terrible

christina

Lovely break
Lovely. Overlooks the sea which was lovely the staff were very helpful we found it very relaxing which is what we wanted
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, with everything I needed. And a friendly cat too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, kind staff, nice room. Directly on the beach and walking/biking trail
Stayed 1 night in Oct 2024

6/10 Okay

Niviya

Business traveller
Convenience but overpriced
Stayed 5 nights in Aug 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jules, Croydon

Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Steven

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Plug hole of bath was full of toe nails, absolutely disgusting. This was 2nd room as other one stunk of spilt milk. Plus beds were very uncomfortable and tipped backwards. Poor experience
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lowestoft parkrun, hotel is clean & everyone we spoke to was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stupid realy but 4 satchets of milk is not enough as you need 2 in each co..min of 8 to save wasting staff time finding some..
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The property is fairly old so presents a few challenges for some with limited mobility, like me. However, when I asked to change my room due to a tricky set of stairs with no handrail causing issues, it was swifty dealt with and my luggage was moved. It is a nice hotel with a very nice terrace overlooking the sea. Breakfast is very nice and sitting on the terrace overlooking the sea is a very pleasant experience.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good staff
Stayed 5 nights in Aug 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024