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Best Western Lubbock West Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Private kitchenette | Fridge, coffee/tea maker
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min drive‬
  • Lubbock Premiere Cinema
    ‪3 min drive‬
  • West End Center
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
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Spa
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4.0 out of 5, Very good, (1186)
The price is €116
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
A fitness centre, a snack bar/deli and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Lubbock West Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lubbock West Inn & Suites. During your stay, you're just a quick walk from Ballet Lubbock. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes on foot from Ballet Lubbock and a 3-minute drive from South Plains Mall
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 271 reviews" "
Rating 8 - Good. 63 out of 271 reviews" "
Rating 6 - Okay. 31 out of 271 reviews" "
Rating 4 - Poor. 19 out of 271 reviews" "
Rating 2 - Terrible. 25 out of 271 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lorrie

Stayed 1 night in Sep 2024

10/10 Excellent

Kesha

Stayed 1 night in Sep 2024

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay very quiet staff was nice
Stayed 3 nights in Sep 2024

8/10 Good

Devan

Liked: Staff & service, property conditions & facilities
Went well, no problems
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Taylor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was big, had working fridge. Beds were advertised as queens but were actually doubles. Beds were very hard. Carpets were stained. Bathroom outdated with facet/fixtures falling off. The shower just felt “icky” leaving you feeling dirty. The worst parts: The dining area smelled heavily of cleaning chemicals. Made me think of drinking out of toilets. Creeped me out not to mention all the bird feathers, bird potty all over the property and the dead bird next to the pool. I didn’t let my kids go in there! The staff were kind and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and all facilities were great but the pool area has a real pigeon problem
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel especially for the price!
Stayed 1 night in Sep 2024

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities
Shower head was corroded and no pressure. There for two nights and no turndown service AT ALL. And no, I didn’t have the DND sign up. The pool was dirty and very cold. Breakfast was not great: juices were watery, gravy for biscuits was watery, and eggs and sausage were lukewarm. I have a reservation for November, I really hope they improve the situation.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only critique would be, there are 4 people staying in a room and only 2 towels provided.
Stayed 1 night in Sep 2024

2/10 Terrible

Javier Adrian

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room, but terrible mattress.
Front desk attendant was very pleasant and welcoming! Room was clean and didn't appear worn from over use. Our main complaint was the mattress, which was very firm and really ruined the entire stay. We didnt sleep well and we felt terrible the rest of the day due to the uncomfortable mattress.
Stayed 1 night in Sep 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this Best Western is very good. It's close to restaurants, shopping and some attractions. The hotel itself is very well kept. My room was spacious and very clean. This is the kind of accommodations I would love if I was staying for several days or more. The staff was excellent and they serve a hot breakfast. I would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Amazing rooms. Huge! Loved everything about our stay here! Breakfast was great as well!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe comfortable
Stayed 1 night in Sep 2024

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!! Made sure everything was as was expected.
Stayed 1 night in Sep 2024

4/10 Poor

Aidyn

Disliked: Cleanliness, property conditions & facilities
Hotel smelled and the lights would flicker. They were not stocked with their complimentary supplies. Tried calling down to ask a question and they would not answer. Called to see if they have found my missing AirPods and waited a long time before they picked up the phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Harish

Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and the room was very clean and relaxing. Great service, will definitely stay again as this was our first time here.
Stayed 1 night in Aug 2024

8/10 Good

Janet

Travelled with family
Liked: Staff & service, room comfort
Good overnight stay
Room was surprisingly very spacious i loved it had separate seating area, didn't get up for breakfast so say anything on that the front desk girl was helpful, only issues i had was door was falling off the hinge, but she came with a drill & got the screw back in door was hard to open & shut as it'd get stuck, pool looked awesome I didn't get in but my kids did.....
Stayed 1 night in Aug 2024