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Extended Stay America Suites Lubbock Southwest

2.5 star property

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Photo gallery for Extended Stay America Suites Lubbock Southwest

Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
4802 S Loop 289, Lubbock, TX, 79414
  • South Plains Mall
    ‪16 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (916)
The price is €71
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Quality Suites

About this property

Extended Stay America Suites Lubbock Southwest

Hotel in Lubbock with free parking
This smoke-free hotel features coffee/tea in a common area, laundry facilities and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Lubbock Southwest, you'll be within walking distance of South Plains Mall. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 1-minute drive from South Plains Mall and a few minutes from Lubbock Premiere Cinema
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Suites Lubbock Southwest, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Extended Stay America Suites Lubbock Southwest also features a front desk safe and a lift. Self parking is free.

This Lubbock hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Lubbock
Extended Stay America Lubbock Southwest
Extended Stay America Southwest Hotel Lubbock
Extended Stay Lubbock
Lubbock Extended Stay
Extended Stay America Lubbock Southwest Aparthotel
Extended Stay America Lubbock Southwest Hotel
Extend Stay America Lubbock w
Extended Stay America Lubbock Southwest
Extended Stay America Suites Lubbock Southwest Hotel
Extended Stay America Suites Lubbock Southwest Lubbock
Extended Stay America Suites Lubbock Southwest Hotel Lubbock

Extended Stay America Suites Lubbock Southwest Reviews

Reviews

5.8
Rating 10 - Excellent. 80 out of 462 reviews
Rating 8 - Good. 96 out of 462 reviews
Rating 6 - Okay. 83 out of 462 reviews
Rating 4 - Poor. 90 out of 462 reviews
Rating 2 - Terrible. 113 out of 462 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brian, Lubbock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room here through Expedia about 2 months ago, only to be told upon arrival that they did not have any rooms. I immediately called Expedia to get my money back. They directed me back to the hotel. I have sent emails, called and left messages with front desk staff and I am yet to have a member of management return my call to discuss my refund. I guess, in essence, they're just going to blatantly steal my money from me and give me a big middle finger while doing it. Thanks Extended Stay - WELL PLAYED!
Stayed 1 night in Oct 2024

6/10 Okay

Larry, Snyder

It was quite
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, amenities
Was nice and clean and very quit and friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

james r.

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Corinne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room wasn’t clean, mold in bathroom, stains on chair, sheets were stained. Changed room, it was a little better, sheets were clean. Needs to be renovated and cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

jay

Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend for my worst enemy to stay at this hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Cheyenne Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was disgusting, everything was disgusting,
Stayed 12 nights in Oct 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay beats sleeping in a tent!!
It was great and we really enjoyed the kitchenette. The bed mattress was somewhat uncomfortable for me and my back but I survived. I loved having a room next to the exit door to let my dog outside.
Stayed 7 nights in Oct 2024

2/10 Terrible

Jayme

Travelled with family
Disliked: Staff & service, amenities
Horrible customer service. The manager was unorganized, not helpful and rude.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ron

Disliked: Cleanliness, property conditions & facilities
For double occupancy you get one wash cloth and two drying towels. The first night the room we were in wasn’t clean and the manager that came on the next morning said that the room didn’t suppose to be rented because it was clean
Stayed 4 nights in Sep 2024

2/10 Terrible

Marilu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place smelled trash. Checked in, went to the room and left less than 5 minutes later. Requested a refund but probably won’t get it. Funny thing is the guy who checked us in said he understood why we were not staying there.
Stayed 3 nights in Sep 2024

8/10 Good

Kerry

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The keypad on the door didn’t work properly, even the employee barely got in and I was told if I wanted in the room she would have to open the door. The building had a gross smell.
Stayed 1 night in Sep 2024

2/10 Terrible

Nancy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to get in the room with the Key Card, bathroom door was very dirty, under the bed had trash looked liked it never been cleaned, under the AC unit dirty, mattress was old, torn and stained. Elevator did not work stair way was dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant. Everything in the room functioned, it is just a little past its prime. I also found a Starburst on the floor by the bed and the desk. Either they weren’t attentive while cleaning or they were rushing.
Stayed 2 nights in Aug 2024

6/10 Okay

Derrick

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t happy with the tv. A lot of the channels were not working such as only 10 out of how many were available was working. After explaining to the staff the issue, I was told that it was bad reception that night. I stayed there for 4 days and it never worked.
Stayed 3 nights in Jul 2024

10/10 Excellent

stephanee

Stayed 6 nights in Jul 2024

8/10 Good

Tracedia

Business traveller
Liked: Cleanliness, staff & service, amenities
I didnt like that an hour after breakfast was put out there was no more breakfast. Breakfast is 0630-930 and there was never enough breakfast. Elevator was in and out of service. Other than that it was ok. Staff was nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Apr 2024

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room for a fair price in a safe, quiet area of town. Convenient location, courteous staff - all things considered, it was a very comfortable stay for the weekend. Would stay here again.
Stayed 2 nights in Jun 2024

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