See all properties

Quality Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Indoor pool
Lobby
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Statue and West Texas Walk of Fame
    ‪4 min drive‬
  • Blue Light Live
    ‪4 min drive‬
  • Spectrum & OMNI Theater
    ‪5 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Quality Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (900)
The price is €130
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Quality Suites

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free wired Internet in public areas and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area and a business centre are on-site.
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Clapp Park. You'll find features such as free breakfast, free self-parking and free wired Internet.
  • Free buffet breakfast offered
  • Free wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Buddy Holly Center and 6 minutes from Texas Tech University
Quality Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Wired Internet is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly Quality Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 959 reviews
Rating 8 - Good. 270 out of 959 reviews
Rating 6 - Okay. 161 out of 959 reviews
Rating 4 - Poor. 99 out of 959 reviews
Rating 2 - Terrible. 93 out of 959 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Amenities
ty
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Stayed 1 night in Oct 2024

6/10 Okay

sheila

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The bed was comfortable and both rooms were clean. I never change rooms but I had to here. The shower was broken and I couldn’t get hot water. The hair dryer in the second room didn’t work. I was not planning on having breakfast but I was annoyed that while I waited for the elevator, the breakfast woman spotted me and quickly turned off the lights even though food was still out
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff
Very clean and good service
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Staff & service, property conditions & facilities
Place is really run down. Juice machine was broken for breakfast. They threw away our yeti. Asked for extra towels and they said they were out. Screaming kids in hallway.
Stayed 2 nights in Nov 2024

6/10 Okay

Aimee

Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Staff & service
Ok for the price
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 2 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay was okay, cheap given us towels, no washcloths given
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking, Quiet area especially for the Texas Tech & Baylor homecoming game being in town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness
Clean, good breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Sudhakaran

Travelled with family and small children
Room service is good and breakfast is awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay. Clean and easy to get to.
Stayed 1 night in Oct 2024

4/10 Poor

Rick

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was just OK
Property seemed ran down a bit. Could not get the hot water to come on in the shower and didn’t have time to call and wait for maintenance. Owners or Quality Inn Corp really need to spend time in these locations.
Stayed 1 night in Oct 2024

6/10 Okay

Cassey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

TEDDY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Dirty! Don't stay here! One washcloth was provided and it looked like an old cleaning towel. We were told we could not have more towels (only 2 were provided). We had family staying in the area and had to borrow towels from them. The carpet was dirty and wasn't even vacuumed. Sheets had stains and holes. We tried to find a different hotel but it was family weekend at TTU and everything was booked.
Stayed 2 nights in Sep 2024

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Absolutely horrible! Check in was fine front desk was fine. The room had dog hair all over the couch. Pulled the bedding back and pee stains all over the comforter, bugs all in the corner of room looks like it was never swept vacuumed, the remote had no back was taped up the phone was unplugged scotch tape all over the walls. Looked like blood splatters on the wall.called the front desk asked if they could come change the bedding was told no that it’s 11pm and no one could help.. she came n brought sheets that’s it. Found what looked like bed bug shells and a dead one. We left I was not going to let my kids stay. I wasn’t offered another room ether. Definitely want all or some of my money back since. I was unable to sleep in the room
Pee stained
Bugs in the corner
No back on the remote
Stayed 1 night in Sep 2024

2/10 Terrible

José Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay chinches en ese hotel
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashleigh

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Stayed 2 nights in Aug 2024

6/10 Okay

Rod

Liked: Staff & service
Stayed 1 night in Aug 2024