Quality Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Suites

Exterior
Lobby
Lobby
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    10 min walk
  • Lubbock Premiere Cinema
    17 min walk
  • Golden Corral
    1 min walk
  • Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 393 out of 863 reviews" "
Rating 8 - Good. 253 out of 863 reviews" "
Rating 6 - Okay. 106 out of 863 reviews" "
Rating 4 - Poor. 68 out of 863 reviews" "
Rating 2 - Terrible. 43 out of 863 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. The breakfast staff kept everything very well stocked even we arrived to breakfast 30 minutes before it was over on our first morning. The property was quiet and comfortable. Plenty of linens in bathroom which was nice. Full size pillows would be nice but there were plenty of the smaller sized pillows for us.
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Made reservation based on reviews. Arrived checkin was ok. Got to our room and first thing we noticed was water damage and peeling of the sheetrock over the bed. Bathroom wall showed water stains on walls. Bedspread was dirty and when we got up the next morning noticed the sheets were stained. We work in hospitality and my wife is a housekeeper so we know what is acceptable and this was not. Had i not been so tired we would have left and found another place. Mentioned items to manager on duty who said she would inform management. Based on how she said it, it's not happening.
Stayed 1 night in Sep 2024

8/10 Good

Jodie

Stayed 1 night in Aug 2024

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect, The staff the building the room that's what I was blown away by was when I first walked in Bones!! big beautiful dining area clean bright nice very nice. I was really let down by there was no elevator he only had stairs to get to the second floor where my room was a little tough but I made it
Stayed 2 nights in Sep 2024

10/10 Excellent

Omar

Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and service was prompt. Clay at the Front desk was very professional
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. Was great for our one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
All good and great 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margie is awesome!
Stayed 1 night in Aug 2024

4/10 Poor

Gregory

Travelled with family
Disliked: Property conditions & facilities
AC unit sounded like a jet taking off
Stayed 1 night in Aug 2024

10/10 Excellent

olagoke

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Budget stay at worn hotel
The Hotel is old, bath tub had rust over it, room smelled of smoke, no elevator
Stayed 1 night in Aug 2024

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not clean, and there is a ton of wear and tear within the room
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, nicely furnished, well-maintained property.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
The floors in room are linoleum or vinyl plank. They felt tacky and dirty. The a/c was off when I checked in and the room was 80°. The air would barely blow thru the a/c because it was stopped up with lint, no filter. I will not stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and staff was very friendly!
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool rooms and clean working pools! Plenty of towels!
Stayed 2 nights in Jul 2024

2/10 Terrible

CHARLA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2024