Quality Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪10 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 916 reviews
Rating 8 - Good. 268 out of 916 reviews
Rating 6 - Okay. 114 out of 916 reviews
Rating 4 - Poor. 74 out of 916 reviews
Rating 2 - Terrible. 45 out of 916 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diwanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Travelled with family
Served its purpose was to sleep
The stay was Ok, we were just there for a show, stayed one night, the front ladys was nice, there was a line @ check-in so was a little upset i waited about 45 mins to be checked in, a 2nd front desk worker showed up about 4:15 not sure if she was starting shift or on break both ladies did what they could was just a slow check in process, room was ready, clean looked like we literally just put our stuff in room changed returned to sleep get ready & check out, room served its purpose, does need to be updated floors as well we had a king bed & pull out for my 2 little ones......wasn't the best room nor the worst I would recommend & would book again
Stayed 1 night in Dec 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quit re
Stayed 1 night in Dec 2024

10/10 Excellent

Larry, Snyder

Good
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Business traveller
Liked: Staff & service, room comfort
The staff were awesome and so welcoming. The beds and pillows were comfortable. However the cleanliness overall could have been much better.
Stayed 1 night in Dec 2024

10/10 Excellent

Oswaldo

Stayed 1 night in Nov 2024

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Feliciano, Altus

Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great

6/10 Okay

Shawn, Colorado Spgs

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Nhel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Stayed 1 night in Nov 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DAYENIS

Stayed 1 night in Nov 2024

6/10 Okay

Vincent, FORNEY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean and had cigarette smell everywhere but the person at the front desk was very nice and changed the room for me.
Stayed 1 night in Nov 2024

6/10 Okay

Josefina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the employees did an excellent job of keeping everything stocked and clean. They were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an absolute wonderful hotel to stay at. Very friendly and helpful staff. Loved that there was a sitting area in the lobby with tables and chairs we used to eat our dinner. The room was very clean and comforting. We had fresh towels everyday without having to call and ask,most hotels do not do daily housekeeping if staying for multiple nights. Will definitely stay here again when visiting our daughter at Texas Tech!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

4/10 Poor

Brandon

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Had no way to turn shower on, bath only and plug had been removed so couldnt even take a bath. Flooring was peeling up causing it to pinch my foot as i walked on it. Hallway under construction with debris all over the floor. Just a mess all the way.
Stayed 1 night in Nov 2024