This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Fletcher Hotel-Restaurant Kasteel Erenstein offers 45 accommodations with a hairdryer and portable fans. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Fletcher Hotel-Restaurant Kasteel Erenstein, you're just a quick walk from Gaia Zoo. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance and wedding services
On-site recreation includes bicycles to rent
Just a 3-minute walk from Gaia Zoo and a 2-minute drive from Continium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Fletcher Hotel-Restaurant Kasteel Erenstein. Free self parking is available.
This 4-star Kerkrade hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Fletcher Hotel-Restaurant Kasteel Erenstein has a restaurant on site.
Languages
Dutch, English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
A bar/lounge
A restaurant
Family friendly
Cot (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
No lift
More
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Towels provided
Entertainment
TV
More
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Portable fan
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 34.5 per night.
Cots (infant beds) are available for EUR 10.0 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 1.95 per person, per night. This tax does not apply to children under 6 years of age.
Service fee: EUR 1.05 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 18.50 per person
Crib (infant bed) fee: EUR 10.0 per day
Rollaway bed fee: EUR 34.5 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival.
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel Kerkrade
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 40 out of 201 reviews" "
10 - Excellent
40
Rating 8 - Good. 79 out of 201 reviews" "
8 - Good
79
Rating 6 - Okay. 53 out of 201 reviews" "
6 - Okay
53
Rating 4 - Poor. 20 out of 201 reviews" "
4 - Poor
20
Rating 2 - Terrible. 9 out of 201 reviews" "
2 - Terrible
9
7.2/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
samantha
Travelled with family and small children, Travelled with partner
Lovely historic building (not the castle shown in one of the photos!) and comfortable room and bar area downstairs. The beds are way too soft though!! Helpful friendly staff.
Zoe
Stayed 1 night in Mar 2024
10/10 Excellent
Diane, STOCKPORT
Travelled with family and small children
15 Mar 2024
Room was cold on arrival but staff sorted it out immediately
My stay was alright but the bike I rented was broken and made me crash so o had to buy a new pair of pants they did not charge me for the rental
I thought the room was ok it was old not renavated I was happy but I dropped a earring on hefloor and found a dog bone under the bed why would they put me in a room where animals stay I stayed in two difrent bookings a total of 4 nights
But the staff was amazing
But I would not stay here again or recommend it
Monica
Stayed 2 nights in Dec 2019
6/10 Okay
jacq
Travelled with family and small children
18 Oct 2019
Liked: Cleanliness
It’s getting very tired and needs a revamp for the price you pay—it’s in an excellent location in a beautiful environment but there are better alternative options to choose from in the area.
On arrival we were tired after a long journey. The receptionist really needed to go back to hotel school to learn how to welcome guests. She was cold and unhelpful. When we asked if we could eat something in the hotel restaurant, we were told “it’s full”.. we asked if she could check .... “no” was the one word answer from the kitchen . They couldn’t be arsed to serve us... so went out to find something in the town ... were virtuallly everything was closed at 20.30 hrs... not a good experience. The room was drab and in need of renovation. Clean enough apart from the stained carpets.. this hotel needs to get some more friendly and helpful staff.
Verified traveller
Stayed 1 night in May 2019
8/10 Good
Roy
12 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Renovated farmhouse in valley with lakes.
I like the ambience of this hotel, which started as a wrecked old farmhouse but brought to life again as an interesting and attractive hotel with a countryside feel to it. The rooms are now getting a bit down at heel and could do with some update, but that has not stopped me coming back here on visits to the area because the other advantages of the hotel are so nice. Breakfast offers a good choice and is in the same building whilst evening meals are in the old castle building over the road. There is also a nice park with lakes you can walk around, which makes a good start to the day. Altogether pleasant.
Roy
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveller
9 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Kasteel in the Clouds
Beautiful location but the rooms could use an overhaul. We were up on the 3rd floor (no lifts) which made trips out with my dog a bit of a challenge.
Verified traveller
Stayed 3 nights in Sep 2018
8/10 Good
Jan, New York
8 Oct 2018
Liked: Property conditions & facilities
Comfortable inn with beautiful surroundings. Rooms are a bit worn but comfortable and clean. Nice breakfast and cozy bar with a wide selection of Belgian beers.
Jan
Stayed 3 nights in Sep 2018
8/10 Good
Michelle
5 Oct 2018
Liked: Cleanliness, staff & service
Hotel was ok
The hotel was ok, never quite as you expect in the pictures. But the staff were friendly enough and the breakfast was good and varied. Room needed updating but had all we needed. Local area had a good restaurant Juliette and the bar in the hotel was buzzing, tho probably because of the people with us. It was a good base for where we wanted to go so it did for us.
Michelle
Stayed 2 nights in Sep 2018
8/10 Good
Cathy, New York, New York
23 Aug 2018
Liked: Staff & service
Disliked: Room comfort
Needs an update!!! Been a guest here for 30 years and it’s looking it’s age. Needs renovation
A modernized old building in a very nice semi-rural location, with evening restaurant across the lane in an attractive old castle. Meals in the restaurant are delicious although somewhat expensive. Breakfast is in the main hotel building and is very good. The semi-rural location offers a pleasant walk around lakes in the valley. Fairly convenient also for nearby Aachen as well as South Limburg Holland where it is actually located.
This is the second time at the hotel the staff is warn and friendly they have a very good breakfast meal lots of fruit and cheeses along with nice bread selections the rooms and large with a big deep bath tub just right for that long hot soak you need after a long trip always a enjoyment thanks
Verified traveller
Stayed 2 nights in Oct 2017
6/10 Okay
Verified traveller
15 Jul 2017
Disliked: Cleanliness, room comfort
Central to Kerkrade town centre
Ok hotel, bar open late which was good however seemed to lack in staff as had to wait. Breakfast was overpriced for what was on offer 16 euros pp. much better value in town centre. No air con in rooms but it is an old building. Should remove the fridges from the rooms as they do not put them on.