Hotel in Madrid with 24-hour front desk and coffee shop/cafe
A snack bar/deli, a coffee shop/cafe and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
Air Rooms Madrid by HelloSky offers 22 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, printers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Air Rooms Madrid by HelloSky. During your stay, you'll be close to IFEMA. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Continental breakfast served daily for a fee
Amenities include a front desk safe and multilingual staff
Guests have great things to say about the clean guestrooms and the helpful staff
5 minutes by car from IFEMA and 14 minutes from Bernabéu Stadium
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Air Rooms Madrid by HelloSky also features multilingual staff, concierge services, and a front desk safe.
This 3.5-star Madrid hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 19 per day)
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 8.50 per person
A coffee shop/cafe
Snack bar/deli
Family friendly
Free cot
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Plasma TV with satellite channels
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Laptop workspace
Phone
Printer
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note this property is located outside of the security area. All guests must have a valid visa/permit to reach the premises.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 8.5 per person
Nearby parking fee: EUR 19 per day (164 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Air Rooms Madrid Premium Traveller Hotel
Air Rooms Premium Traveller Hotel
Air Rooms Madrid Premium Traveller
Air Rooms Premium Traveller
Air Madrid By Hellosky Madrid
Air Rooms Madrid by HelloSky Hotel
Air Rooms Madrid by HelloSky Madrid
Air Rooms Madrid by Premium Traveller
Air Rooms Madrid by HelloSky Hotel Madrid
Air Rooms Madrid by HelloSky Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 486 out of 1007 reviews
10 - Excellent
486
Rating 8 - Good. 315 out of 1007 reviews
8 - Good
315
Rating 6 - Okay. 116 out of 1007 reviews
6 - Okay
116
Rating 4 - Poor. 54 out of 1007 reviews
4 - Poor
54
Rating 2 - Terrible. 36 out of 1007 reviews
2 - Terrible
36
9.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
David
Travelled with partner
29 Nov 2024
A convenient room in the terminal for an overnight of rest between flights. With the ac set to full the room didnt seem to cool. A good sized bathroom. It does the job
David
Stayed 1 night in Nov 2024
10/10 Excellent
MARIA
24 Nov 2024
MARIA
Stayed 1 night in Nov 2024
6/10 Okay
Peter
21 Nov 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Built with the cheapest materials around. Particle board in the sink, see pic. Caulking in the shower terrible, not cleaned before reapplied, also should have wait to dry before caulking. Shower stunk like mildew. TV has 2 remotes; 1 for tv & 1 for receiver. Finally got it to come on after pressing all power bottons a few times.
Arrived after a long trip. The person in the front was not friendly. The room was tired looking, old, unfriendly, unpleasant. No pictures on the wall. The bare minimum. While the location was great, the rest ...
I liked that is inside the airport. But the bed was hard like the floor. TV its almost impossible to make it work. Breakfast pretty basic.
Robertha
Stayed 1 night in Nov 2024
6/10 Okay
Gladys
Travelled with family, Business traveller
12 Nov 2024
Disliked: Staff & service
The location is perfect when you arrive late at night and have an early connection but since it is the only option within the airport, the service was terrible and they don’t care. The rooms are clean and like in new condition but the smell of cigarette is horrible. Also, if you are a light sleeper, don’t stay here. The metro and trains run just next to it so the noise and vibrations are intense.
So wonderful to have a shower, organize luggage, and sleep well before a long trip home. Yes, we could hear the low rumble of the subway, but that did not stop us from sleeping well. So nice to wake up and take the 20 minute shuttle to T1. Super convenient. We wanted to book Hellosky in Rome next year, but, unfortunately, it’s way out of our price range and we had to book a hotel downtown.
The metro runs by it. The entire room shakes when it goes bye and the noise is unbearable. I stayed there before in one of the opposite side rooms. Those are better and larger, but this time, for the same price, I got a smaller, smellier and very noise room. When ask for a different room or a cancelation, the front girl said I had to write to Human Resources first, because couldn’t help me.
Gladys
Stayed 1 night in Nov 2024
8/10 Good
Cynthia
Business traveller
7 Nov 2024
It would have been helpful to know WHERE located…AFTER baggage claim, down one floor. I thought it might be inside the terminal.
The hotel is of course very convenient for a quick overnight to make a morning connection. The room has no window so feels quite claustrophobic but had everything you need. Lights out, pitch black so finding the balance was a bit tricky. With that said the reception is excellent. Friendly, helpful. Offered me extra coffee, toast. Extremely responsive to messages (my flight was delayed and sent a message that I would be late arriving). Really excellent. A bit expensive for what they offer but very welcoming.
Check in was slow as the receptionist answered the phone while dealing with my arrival. Room Service menu was hopeless as the 3 things I chose from the menu were all out of stock - so I went to bed hungry.... Apart from that the room was clean, and the bed comfortable , the room was small (but ok for 1) and the room shook every time a plane landed or took off !
What I liked: The hotel is located in Terminal 4 of the Madrid airport. It was very convenient to go to the American Airlines ticket counter for checkin for an early morning flight.
What I didn’t like: The hotel is located on the level between baggage claim and the train station - it was noisy at night. Because of the location level, there are no windows in the room - makes the room a bit claustrophobic. The room size was a bit small, but had everything we needed.
fyi: one must descend several levels to get to the hotel. Google maps can get you to the right X/Y location, but doesn’t help with the Z location.