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Barceló Emperatriz

5.0 star property
VIP Access

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Photo gallery for Barceló Emperatriz

Lobby
Family Suite | Premium bedding, down duvets, memory-foam beds, minibar
Lobby
Lobby
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Royal Palace of Madrid
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room (Tranquility)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room (Tranquility)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, memory-foam beds, minibar

Family Suite

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room (with Extra Bed)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Emperatriz)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room (Emperatriz)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Grand Deluxe)

  • 73 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room (Deluxe)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Deluxe)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Premium)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Premium)

  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Emperor)

Premium Room (Emperor) | Premium bedding, down duvets, memory-foam beds, minibar

Premium Room (Emperor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1627)
The price is €314
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Barceló Torre de Madrid

About this property

Barceló Emperatriz

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, designer toiletries and bidets. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Barceló Emperatriz's great location. During your stay, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Prado Museum and 6 minutes from El Retiro Park
  • Local-area shuttle service available
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurante Mutis – This restaurant serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 23 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Guido

Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Johann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel in Madrid. Superb service. I could spend hours writing accolades, from the second we walked in, to the everyday interactions with the staff, from the doormen, to the front desk staff, to the housekeepers, the Barcelo Empetatriz is EVERYTHING a 5-star hotel should strive for. Bravo!
Stayed 10 nights in Nov 2024

10/10 Excellent

JUAN, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near transport links short walk to attractions like Prado museum, san Miguel market and the Santiago Bernabéu. Good choice of restaurants near. Good views over the city from the roof terrace Friendly staff very welcoming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramanjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located for sightseeing and train station. Staff are very polite and helpful. Breakfast for the price is amazing we filled our bellies an didnt need to eat until dinner.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. It’s really cute and cozy, and the staff is amazing. Above and beyond helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Stayed 1 night in Nov 2024

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super pretty but a bit far
Stayed 3 nights in Nov 2024

2/10 Terrible

Brittini

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service for People of Color
The service at the hotel was extremely poor. I was often times just starred at and ignored during my entire stay. They only treated a certain demographic with respect and care. When i complained to the staff how rude they were all they did was give me a free beverage for my inconvenience. The only nice person was the bartender from Venezuela.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dasmill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashot

Stayed 1 night in Oct 2024

10/10 Excellent

EDUARDO

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, Dickinson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and beautiful property.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel acogedor, tranquilo, cómodo y bien mantenido.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean and comfortable room. Good breakfast and lunch in the restaurant. Reception staff was extremely helpful. And we were surprised to see a little cake left in our room as it was my wife’s birthday. Great surprise!
Stayed 3 nights in Nov 2024

10/10 Excellent

Christie, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. We arrived ver early in the morning and they offered an early check in (with a charge, but still very helpful) Area is very walkable as is close to dinning and shopping
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel.Iwould stay again
Stayed 1 night in Nov 2024