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CoolRooms Palacio de Atocha

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Property entrance
Suite | Premium bedding, down duvets, memory-foam beds, minibar
Outdoor pool, pool loungers
Signature Suite | Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    2 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Premium bedding, down duvets, memory-foam beds, minibar

Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, down duvets, memory-foam beds, minibar

Signature Suite

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Double Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down duvets, memory-foam beds, minibar

Premium Double Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms | Premium bedding, down duvets, memory-foam beds, minibar

Superior Suite, 2 Bedrooms, 2 Bathrooms

  • 100 sq m
  • Sleeps 4
  • 2 King Beds

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4.9 out of 5, Exceptional, (2141)
The price is €357
for 1 room
includes taxes & fees
9 Jan - 10 Jan
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About this property

CoolRooms Palacio de Atocha

Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
CoolRooms Palacio de Atocha's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • Within a 10-minute walk of Puerta del Sol and Plaza Mayor
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
CoolRooms Palacio de Atocha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 735 out of 814 reviews" "
Rating 8 - Good. 65 out of 814 reviews" "
Rating 6 - Okay. 6 out of 814 reviews" "
Rating 4 - Poor. 4 out of 814 reviews" "
Rating 2 - Terrible. 4 out of 814 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous property with well appointed rooms. Updated and trendy European design. Amazingly helpful and friendly staff. Cris was particularly good in giving tips on where to go/eat. Lovely breakfast too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What a great spot in Madrid.
AMAZING! This hotel is gorgeous. We had a junior suite with a patio on the top floor. It had a separate living room and dressing room. The outdoor patio/deck was on the top floor with a great view. A really nice place to escape outside. Everyone at the hotel was kind and helpful. The pool area is beautiful for lounging or having a snack or drink. So thankful we chose this hotel. We didn't want to leave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms and bathrooms , beds are comfy. We had a full large bed instead of two smaller ones pushed together that you often get in Europe. Bathrooms and showers were beautiful and clean, great water pressure in the shower. Staff were super friendly and went out their way to help you. Location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe

Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Friendly, courteous and helpful. Property is gorgeous. Would highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, professional and friendly. Well located property. Delicious breakfast (highly recommended) and food. Spacious room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first time in Madrid but certainly the very best hotel we have ever stayed in. Beautiful decor and immaculate rooms. We stayed in a Suite which was huge and kept impeccably clean. Gorgeous pool area to relax and enjoy a drink after a few hours wandering the city. A special thanks to Andres and the front desk team for being so cheerful and welcoming. Can’t wait to return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Andres at the check in were amazing! They were so helpful and friendly. They’re the best!
Stayed 2 nights in Aug 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the biggest rooms i have ever seen. Very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel from my 2 week vacation in Spain and Portugal. Stayed here for 2 nights. Staff and service was particularly excellent (special shoutout to Christobal but everyone here was so helpful). Great value.
Stayed 1 night in Aug 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base with peaceful pool area - lovely rooms and really easy to walk everywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Aleksandr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Very walkable and safe area.
Stayed 3 nights in Aug 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were gorgeous and staffs are friendly and kindness. The pool were clean. The location is perfect , easy to go central. And easy to get taxi as well. I really recommend it!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms in Centro
Stayed 3 nights in Aug 2024

10/10 Excellent

Mavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE WONDERFULLY FRIENDLY AND HELPFUL. WE LOVED THE POOL AS IT WAS VERY HOT DURING OUR STAY. VERY CENTRAL LOCATION. THE SUITES ARE HUGE AND WELL APPOINTED. WOULD DEFINATELY STAY AGAIN.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was great, and very attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days in Madrid
Highly recommend this boutique hotel in the heart of Madrid. Staff couldn’t be more helpful. Lovely rooms. Nice pool. Breakfast worth the money. A lovely stay; would definitely go again.
Stayed 3 nights in Aug 2024

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice and very big the cleaning people Swede very fast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francesca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 1 night in Aug 2024

8/10 Good

Gazala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humongous rooms and beautifully appointed!
Superb location. Excellently appointed humongous rooms, but common areas need major uplift. I would stay here again because you just don’t get rooms this size anywhere in Europe. Hotels.com has it as a 5 star but it is a 4 star which is a pity because the rooms are just fantastic!
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff, hidden oasis in Madrid
Absolutely amazing staff, so friendly and helpful. This was a great location - the hotel feels like a hidden oasis in the midst of the city. I arrived early from the airport and the staff got me an early check in PLUS an upgraded room. I was so grateful for the personal and friendly service. Delicious breakfast and just overall a lovely experience.
Stayed 1 night in Jul 2024