Hotel with a 24-hour front desk, a short walk to Plaza Mayor
Coffee/tea in a common area, a microwave in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hotel Mayerling offers 22 accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
Free WiFi
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Plaza Mayor and 5 minutes on foot from Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, complimentary newspapers in the lobby, and a front desk safe.
This Madrid hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 8 per person
Coffee and tea in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 8 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid
Hotel Mayerling Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is near a busy and can be a bit noisy in the evenings, as it is close to many bars and restaurants. However, there are many dining options, and it is walkable to any of the important Madrid attractions.
Michele
Stayed 3 nights in Sep 2024
8/10 Good
M
Travelled with partner
16 Sept 2024
Liked: Cleanliness, staff & service
Awesome staff
M
Stayed 3 nights in Sep 2024
8/10 Good
Wayne
Travelled with partner
14 Sept 2024
Liked: Cleanliness, staff & service, amenities
Very well located with wonderful staff. Rooms and bathrooms small and aging a little.
Wayne
Stayed 4 nights in Sep 2024
6/10 Okay
Vitaly
Travelled with group
8 Sept 2024
Liked: Staff & service
It might be a suitable option for a single man to spend the night after a long trip, but if you’re traveling with your partner, she may be disappointed with the room’s condition. However, I have to mention that the pillows and mattress are quite comfortable compared to others.
I strongly recommend for this hotel. The stuff are friendly, helpful, and polite. The room is clean and for 1 to 2 people. AC is perfect. the bathroom is clean and shower is good too.
This hotel is a walking distance to various places of interest in Madrid. It’s super clean and the staff is fenomenal! The front desk gentleman, Yansel was amazing! He was friendly and helpful! We will be staying there again for sure and hope he still there!
The folks working there are incredible. Locals who will help find a good spot to eat or help you charge your phone, even get a train ticket. Location kicks ass, I’ll never stay at a hostel if this place exists.
VERY clean and great value for location just south of Plaza Mayor. Excellent wifi quality. Despite being on a small street, it is quite busy. Between that and very loud construction (late May/early June 2024), would recommend requesting a room in the back if you are a light sleeper.
The hotel is in a great location for visiting Madrid. The staff were amazing, so helpful and friendly. The room was comfortable and clean perhaps in need of a bit of a refresh in terms of decoration, otherwise perfect. The bed was very comfortable and the breakfast more than adequate.
Location is in walking distance to places of interest, room is small but clean, bed is comfortable and hotel is very quiet for a good night sleep. Henry at the reception is nice and welcoming.